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Delano Las Vegas

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#23 of 267 Hotels in Las Vegas
Certificate of Excellence
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Delano Las Vegas
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2,584 Reviews from our TripAdvisor Community

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Showing 2,483: English reviews
Sacramento, CA
Reviewed 2 days ago NEW

I was offered an upgrade to a scenic suite at the Delano for about $39/day more. At the time, I didn't realize there would be a $33/day resort fee added to the cost. While the room was lovely, the noise was excessive. On the 13th floor, overlooking the building HVAC system, the room had incessant noise with a high-pitched whine...

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Helpful?
Thank DianeH84
Lancaster
Reviewed 2 days ago NEW

In September of 2016 I stayed at Delano for first time I decided to try it because I go to vegas once a year for football season .Normally I try to stay at Aria so I wanted to compare we had a problem with our shower leaking all over the bathroom floor and tried to use the resort fee which...

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Helpful?
Thank Mark S
Weatherford, Texas
Reviewed 3 days ago NEWvia mobile

Horrible view of a wall, tv didn't work for two days. The halls had a horrible septic smell. Loose shower head. They didn't restock the coffee bar. Had to call twice. Horrible service by the cocktail waitresses while gaming. And that's with tipping big. One told me that I could have a bud light that was left on her tray....

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Helpful?
Thank ryancm23
MGM_Resorts, Guest Relations Specialist at Delano Las Vegas, responded to this review

Dear ryancm23, Thank you for providing your feedback regarding your recent visit to Delano Las Vegas. It is regrettable to learn about the undesirable atmosphere provided in your assigned suite, and for the lack of guest service you had during your time with us. This is not at all what our guest service standards represent, and rest assured we will...

Denver, Colorado
Reviewed 3 days ago NEW

I stayed at the Delano because of a work conference for 2 nights mid week. I suspect that's why the room was so affordable. However, the service, gym, and room all exceeded my expectations. I love the modern decor and high roller feel of the rooms and the common areas. It certainly didn't feel like a cookie cutter hotel that...

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Helpful?
Thank dr_drutherford
MGM_Resorts, Guest Relations Specialist at Delano Las Vegas, responded to this review

Dear dr_drutherford, We are thrilled to know that your stay at Delano Las Vegas exceeded expectations, and that you were pleased with our guest service, gym accommodations, and your assigned suite. Our resort strives to provide a contemporary and one of a kind resort experience, and your comments are extremely important to us. Thank you for your feedback, and we...

La Puente
Reviewed 4 days ago NEW

Stay was Great Beautiful Place! I was with my Family and the room had plenty of space and was so accommodating.i would definitely recommend my friends and family to visit.so clean and organized and the staff was friendly and knowledgeable.

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Helpful?
Thank nuevo13k
MGM_Resorts, Guest Relations Specialist at Delano Las Vegas, responded to this review

Dear nuevo13k, Thank you for your comments regarding your recent visit to Delano Las Vegas. It is with great delight to learn that your assigned suite offered spacious and orderly accommodations during your time with us. We appreciate you recommending our resort and our staff will certainly appreciate your kind words. We hope to be selected as a preferred destination...

Las Vegas, Nevada
Reviewed 4 days ago NEW

I visited the Mandalay Bay this weekend on Sat. night and valet parked at the back at the Mandaly/Delano parking area. the valet attendant let me know there was a $13 charge for the first 4 hours. I pulled out my $13 and received my parking ticket. When submitting my ticket 2.5 hours later, I went to the valet window...

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Helpful?
1Thank ChrisH1026
MGM_Resorts, Guest Relations Specialist at Delano Las Vegas, responded to this review

Dear ChrisH1026, It is disheartening to know about the incident you described in our valet parking area. We promise to review your feedback with our appropriate management staff immediately, and it is very much appreciated that you shared this important information. We thank you for your feedback and rest assured we take concerns of this nature very seriously. Sincerely, Elleyne...

Reviewed 4 days ago NEWvia mobile

Can be pricy but specials pop up frequently. Plenty of space so too much " togetherness" not an issue. Location is fabulous tucked in to Mandalay Bay but has the feel of another world. Easy access to Luxor, shopping, fine and casually dining without needing to have a car or even go outside.

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Helpful?
Thank Mary Ellen O
MGM_Resorts, Guest Relations Specialist at Delano Las Vegas, responded to this review

Dear Mary Ellen O, Thank you for your feedback regarding your time with us at Delano Las Vegas. Our resort strives to provide a relaxing stay in a modern setting that is not too far from the enjoyable activities in Las Vegas. We are delighted to know, that your assigned suite provided a pleasant atmosphere and convenient location during your...

Las Vegas, Nevada
Reviewed 5 days ago NEWvia mobile

There are many types of hotels from budget to 5 Star and this one falls into the class of what I call modern posh garbage. Professionalism and the proper way of deal with guests don't seem to transpire here. We all except to receive the level of service in which an establishment projects its self and unfortunately the Delano falls...

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Helpful?
Thank Keith S
MGM_Resorts, Guest Relations Specialist at Delano Las Vegas, responded to this review

Dear Keith S, At Delano Las Vegas, we strive to provide an impeccable guest service experience and we are disappointed that we fell short of this during your time with us. It is regrettable to learn about the lack of guest service you had during your recent visit and we would like to express our apologies for this unsatisfactory happening....

Chicago, Illinois
Reviewed 5 days ago NEW

Had a suite; a very nice room with stylish yet comfortable modern decor. Great bathroom with marble and a huge tub, but oddly no bath robes or slippers. Of course, and unfortunately, this hotel utilizes the typical newer Las Vegas policy of imposing a mandatory "resort fee" on top of their published rates. The added 'report benefits' -- none; not...

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Helpful?
1Thank roger c
MGM_Resorts, Guest Relations Specialist at Delano Las Vegas, responded to this review

Dear roger c, Thank you for providing your feedback regarding your recent stay at Delano Las Vegas. We are delighted to know that your assigned suite offered comfortable accommodations and that you were pleased with our contemporary décor. Your comments and concerns are greatly appreciated, and we will certainly assess the outlook you have on current pricing at our resort....

Bonita, California
Reviewed 6 days ago NEWvia mobile

All room are suites. They include the bedroom plus a living room and two bathrooms. The last 3 times I've come to Vegas I've stayed here because of the great deal with Amex. It's part of Mandalay Bay and connects to the Luxor and Excalibur. There is a tram. Far from the Strip. Doggy friendly.

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Helpful?
Thank yeguerrero
MGM_Resorts, Guest Relations Specialist at Delano Las Vegas, responded to this review

Dear yeguerrero, Thank you for selecting Delano Las Vegas as your resort of choice for your recent visit. We are pleased to know that our suite offered an elegant experience with great value during your time with us, and that we offered convenient transportation options during your stay. We look forward to the possibility of being your resort of choice...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
Official Description (provided by the hotel)
Anchored by intimate yet energetic public spaces and sophisticated accommodations, the non-smoking, all-suite boutique hotel will appeal to the most discerning travelers from around the globe. At Delano Las Vegas, guests will discover a blend of personalized service and effortless luxury coupled with unexpected elements of individuality and high-concept design. "Delano guests will be wowed by the transformation of this very special destination," said Matthew Chilton, general manager of Delano Las Vegas. "Dynamic public spaces will serve as social hubs where guests will want to linger and socialize while the clean design of the suites will create a quiet escape." Blending eclectic details to create an atmosphere that is playful and filled with energy, the stylish public spaces will be highlighted by a completely redesigned lobby featuring three distinct social spaces - a unique coffee bar, sophisticated lounge and cafe concept. Upstairs and away from the action, Delano's 1,100 guest suites will provide a luxurious retreat. ... more   less 

Additional Information about Delano Las Vegas

Address: 3940 Las Vegas Blvd South, Las Vegas, NV 89119-1002 (Formerly THEhotel at Mandalay Bay)
Region: United States > Nevada > Las Vegas > The Strip
Price Range: £112 - £393 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Delano Las Vegas 4.5*
Number of rooms: 1100
Reservation Options:
TripAdvisor is proud to partner with Booking.com, MGM Domestic, Expedia, HotelsforEveryone, Vegas.com, Hotels.com, Prestigia, Travelocity, Odigeo and Jetsetter so you can book your Delano Las Vegas reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Thehotel At Mandalay Bay Hotel Las Vegas
Mandalay Bay Hotel Las Vegas
Mandalay Bay Las Vegas
The Hotel At Mandalay Bay
Las Vegas Hotel Mandalay Bay
Delano Las Vegas
Hotel Style:
#10 Casino Hotel in Las Vegas
#15 Spa Hotel in Las Vegas
#15 Business Hotel in Las Vegas
#15 Luxury Hotel in Las Vegas
#17 Romantic Hotel in Las Vegas
#19 Family Hotel in Las Vegas
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Questions & Answers

Here's what travellers have asked, with answers from Delano Las Vegas staff and other travellers.
87 questions
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Kelowna, Canada

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Questions? Get answers from Delano Las Vegas staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Perhaps the side facing west is quieter.”
 of 5 bubbles DianeH84, 7 Dec 2016 | Read review
“no response”
 of 5 bubbles ChrisH1026, 5 Dec 2016 | Read review
“I always like staying near the elevator to maximize convenience.”
 of 5 bubbles 482tyg, 28 Nov 2016 | Read review
“11816 corner view of the strip”
 of 5 bubbles dom1947, 28 Nov 2016 | Read review
“Insist and then re-insist on your room type!!!”
 of 5 bubbles 939rong, 23 Nov 2016 | Read review
5 of 5
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