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The Palazzo Resort Hotel Casino

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The Palazzo Resort Hotel Casino
The Palazzo Resort Hotel Casino
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14,533 Reviews from our TripAdvisor Community

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Showing 13,554: English reviews
Hilton Head, South Carolina
Reviewed yesterday NEW

Jane at the concierge desk was amazing! Helped book all our dinner reservations and gave us great information about restaurants. We stayed in a suite that was really nice and the bed so comfortable that every time I layed in it I passed out! I usually stay at the Wynn, but wanted to try out the Palazzo. The Palazzo does...

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Helpful?
Thank Katie G
West Lothian, United Kingdom
Reviewed yesterday NEW

I stayed in a suite at the Palazzo recently when travelling on business. The Suite itself was large, comfortable and cleaned impeccably. Overall the Hotel offers everything you could want on a stay in Vegas. Staff were always friendly and welcoming.

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Thank Liam H
Reviewed yesterday NEW

Everything about this hotel is very good but if you are an IHG high-level member (gold, or platinum) do not expected to be treated the way other Intercontinental group hotels would treat you. With other IHG hotels - you are their best guest, with Palazzo - you are one of many: there's no distinction. Also, their slot machines are one-way...

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Thank arkady m
Reviewed 2 days ago NEWvia mobile

We went with my 2 sons and a friend. We were upgraded to a 1900 sq foot suite that was truly amazing. The hotel seems to be less crowded, does not smell of smoke and casino is great. The blackjack dealers were fantastic fun people. Played for hours (with their help) and had a great time. Everyone from check in...

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Helpful?
Thank Matt P
Roi E, Guest Relations Manager at The Palazzo Resort Hotel Casino, responded to this review

Dear Matt P, Thank you for your feedback. I am pleased your stay at The Palazzo was fantastic and you found our staff to be friendly, helpful and welcoming. We truly appreciate you recommending our resort to fellow travelers. I look forward to the opportunity of hosting you again in the near future. Kind Regards, Roi Ebalo Hotel Manager –...

Perth, Australia
Reviewed 2 days ago NEW

We stayed on the club room floor and enjoyed the use of the club rooms for breakfast and afternoon snacks with champagne each day. The service was excellent and very friendly with large well appointed rooms that had great views of the strip . The location made it very easy to walk around the main part of the strip for...

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Helpful?
Thank sam m
Roi E, Guest Relations Manager at The Palazzo Resort Hotel Casino, responded to this review

Dear Sam m, Thank you very much for taking the time to share your feedback from your recent stay with us. I am very happy to know you enjoyed our friendly and helpful service as well found The Palazzo to be in a great location. We hope to welcome you back to the resort again in the near future. Kind...

Seattle
Reviewed 2 days ago NEW

Don't get me wrong, this is a lovely hotel. We came a year ago for our 20th anniversary and couldn't wait to come back again. The hotel is still gorgeous and has very little smoke smell in the casino, which is really nice. I don't know if we had a prestige room last time, but the room wasn't quite as...

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Helpful?
Thank SeattleTravelmomm
Roi E, Guest Relations Manager at The Palazzo Resort Hotel Casino, responded to this review

Dear SeattleTravelmomm, Thank you for choosing The Palazzo as your host during your recent visit to Las Vegas and for allowing us the opportunity to serve you. After reading your review, I am happy to know you enjoyed many positives during your stay, however I do apologize for your disappointment with the lack of music channels available on your television....

Los Angeles, California
Reviewed 2 days ago NEW

Stayed here for three days at the Palazzo after CES 2017, for my mother-in-law's birthday. The staff here are always helpful and the service is top notch. They will clean the room at any time of day, which is great as we stay up late and get up late! Will be back again and again.

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Helpful?
Thank GeorgeTheBrit777
Roi E, Guest Relations Manager at The Palazzo Resort Hotel Casino, responded to this review

Dear GeorgeTheBrit777, Thank you very much for submitting such a stellar review of your experience with The Palazzo. We are truly humbled to have been part of your mother in laws birthday celebration. I look forward to the opportunity of welcoming you back again in the future for another birthday celebration in style. Kind Regards, Roi Ebalo Hotel Manager –...

Houston
Reviewed 3 days ago NEWvia mobile

The casino itself is showing some age, and their ventilation system needs some work. Sure it's Vegas and every casino is smoky, so maybe I'm being oversensitive. But if you don't like smoke, it's pretty much everywhere. The Wynn is even worse, we stayed there a few months ago and actually had to move hotels. With that said, the rooms...

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Thank Toro9
Roi E, Guest Relations Manager at The Palazzo Resort Hotel Casino, responded to this review

Dear Toro9, Thank you for choosing The Palazzo as host for your recent visit to Las Vegas and for taking the time to share your experience. I am delighted to hear that you enjoyed your stay in Prestige and absolutely enjoyed all the wonderful prestige amenities including the amazing view of the prestige lounge. I am pleased Jose and the...

London, United Kingdom
Reviewed 3 days ago NEWvia mobile

My sister-in-law invited me and my husband to celebrate new year (2017) in Las Vegas. She booked a room for 4 nights at The Palazzo Hotel where we were given a room at the 44th floor with a view of the strip. Towels and bath/shower necessities were easily given to us whenever we requested for them. The highlight of our...

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Helpful?
Thank bluepurse99
Roi E, Guest Relations Manager at The Palazzo Resort Hotel Casino, responded to this review

Dear Bluepurse99, Thank you for choosing The Palazzo as your host during your recent visit to Las Vegas to ring in the New Year. I am truly delighted that you had a wonderful stay with us and I am so glad you were able to enjoy a spectacular view of the fireworks right from the comfort of your suite. Thank...

Aurora, Colorado
Reviewed 4 days ago NEWvia mobile

There is no other resort that compare to the quality of customer service Palazzo provides regardless of your type of visit or level of play! You are treated and greeted like royalty! I've stayed here a dozen times and the service has not waived or diminished. However if u win fairly big at the sportsbook (Venetian), prepare to give blood...

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Helpful?
Thank Whoizu
Roi E, Guest Relations Manager at The Palazzo Resort Hotel Casino, responded to this review

Dear Whoizu, I am truly grateful for the positive review that you have shared with us. I am excited that you were provided such excellent service from my team, and that you were treated like royalty. It is our goal for each guest to have a memorable experience, so it is a delight to know that you experienced just that....

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free Parking
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair access
Food & drink at the hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about The Palazzo Resort Hotel Casino

Address: 3325 Las Vegas Blvd South, Las Vegas, NV 89109-1414
Region: United States > Nevada > Las Vegas > The Strip
Price Range: £183 - £436 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Palazzo Resort Hotel Casino 5*
Number of rooms: 3025
Reservation Options:
TripAdvisor is proud to partner with DerbySoft Ltd Shanghai HQ Supplier Direct, Travelocity, Hotels.com and Jetsetter so you can book your The Palazzo Resort Hotel Casino reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Palazzo Hotel Las Vegas
Palazzo Las Vegas
Palazzo Hotel Las Vegas
The Palazzo Resort Hotel Casino Las Vegas
Hotel Style:
#4 Family Hotel in Las Vegas
#4 Business Hotel in Las Vegas
#5 Casino Hotel in Las Vegas
#5 Green Hotel in Las Vegas
#6 Luxury Hotel in Las Vegas
#6 Spa Hotel in Las Vegas
#6 Romantic Hotel in Las Vegas
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Questions & Answers

Here's what travellers have asked, with answers from The Palazzo Resort Hotel Casino staff and other travellers.
164 questions
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Houston, Texas
2 months ago
Toronto, Canada
San Diego, California, United States
over a year ago

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Questions? Get answers from The Palazzo Resort Hotel Casino staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I am not sure”
  • The view from my window at night...
 of 5 bubbles arkadym2017, 20 Jan 2017 | Read review
“club rooms”
 of 5 bubbles H9900ILsamm, 19 Jan 2017 | Read review
“View of the golf course also looks at Wynn/Encore, so it's got the lights”
 of 5 bubbles SeattleTravelmomm, 19 Jan 2017 | Read review
“any of the rooms are great...no worried there”
 of 5 bubbles 875donnym, 17 Jan 2017 | Read review
“Request a high floor with a view of the strip.”
 of 5 bubbles JaniceP320, 14 Jan 2017 | Read review
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