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Surprise fees - $15 self park, $52 resort fee instead of $40 per our reservation, even a charge for the dirty on room coffee maker of $5/cup (+ the $50 “restocking fee”? Are they bleeping crazy?! $55 for in-room coffee? Or god forbid you accidentally...More
The Mandalay Bay seems to have had a room refresh since I was last here. Rooms are beautiful. Sadly the toiletries smell like Brut 33 so ladies beware.
Headed out to the pool for lunch in the sun and a massage. Took at least 30...More
I called to cancel our families reservation approximately 24 hours in advance as my young son has a high fever and respiratory infection. We were traveling to Vegas for a week for spring break. I initially had reservations about booking here because of the shooting,...More
Stayed for one night; wish it could have been longer. Comfortable beds - all bedding is hypo-allergenic (e.g., no feathers) and crisp & clean. Ample desk space, good selection of channels on the TV and speedy internet. If I have to be in Vegas for...More
Hidden fees when checking in and then checking out. That they do not tell you about when checking in. After already paying for the room and taxes. Then on the check they hit you. With more fees that make no sense. Seeing as I travel...More
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Response from MGM_Resorts, Manager at Mandalay Bay Resort & CasinoResponded 2 days ago
Please allow us to apologize for any miscommunication regarding billing or our resort fee program. We are certainly grateful for your feedback in these matters and will certainly work to ensure such oversights do not occur in the future. We are grateful for...More
There are the three trams and the monorail.
Across the street is the ‘Deuce’ bus which wanders down the Strip. The ‘SDX’ bus is an Express with 14 key stops and runs all the way to the outlet mall. Being at the end is fine.
I just got back from there and was very disappointed to learn that we are only granted access to their cardio room, which only features treadmills; ellipticals and maybe a bike? There was a small rack of weights and 2... More
I just got back from there and was very disappointed to learn that we are only granted access to their cardio room, which only features treadmills; ellipticals and maybe a bike? There was a small rack of weights and 2 benches. But, their spa does have a good fitness centre, but you will have to pay $30. So, what you are paying for is wifi and a cardio equipment - complete rip off imo
There are VIP loungers right by the water that need to be reserved. And there are also VIP tents for reservation. I traveled during the week in the off season and there was no problem getting a lounger.