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First of all I don’t gamble, so have no bitter losses. Here for a trade show and not my first rodeo. It took 30 minutes to check in. Albeit I had a problem with the réservations, and needed to check out one day early. The...More
Response from Director_Peppermill, Guest Relations Manager at Peppermill Resort Spa CasinoResponded 2 days ago
Thank you for staying with us during your trade show in Reno and for sharing your feedback with us. We are sorry that your stay was not as enjoyable as you had hoped. Our North and West Wing rooms may not be as luxurious as...More
My wife and I have stayed at this establishment before but we always had rooms in the original tower, but this trip we got a room in the newer tower.
We were looking for a day out of town, kind of a date night. Our...More
Shantay at Bella Botega is fabulous, great customer service! Logan at the salon was stellar! Thank you! We will return several times a year. The food is wonderful and the casino is beautiful! I'm always surprised by the courtesy and custimer service here.
We stayed in the older section the Peppermill Tower. It is beautiful even though not brand new! The staff is friendly and accommodating to your needs. If Reno-Tahoe wasn't full of great things to do outside the resort you would never have to go outside!...More
Just got back from our third stay at the Peppermill. As always, it was excellent. It is a very lovely hotel. Everything from the Tuscany room we stayed in, to the food, to the gaming was wonderful. The staff was friendly and pleasant and the...More
Awarded the prestigious AAA Four Diamond rating for hospitality industry excellence, the Peppermill Resort Spa Casino in Reno, Nevada offers a first-class experience as well as upscale amenities that create an ...Moreunforgettable stay. Peppermill offers 1621 guest rooms, including 600 lavishly appointed suites, 10 award-winning restaurants, 15 bars and lounges, two geothermally heated resort pools, the three-story Spa Toscana, and free live entertainment or dancing until the wee hours in Reno's hottest nightclub, EDGE. Accommodations now include custom pillow-top mattresses, hypoallergenic pillows in both soft and firm comfort levels, Egyptian cotton sateen T300 bed linens, single-cup Keurig brewing systems, in-room smart refrigerators, 42-inch LCD high-definition TV and movie stations, and complimentary Wi-Fi with speeds up to 32mbps. Less
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Response from Casualtravel R | Reviewed this property |
There are so many restaurants in this hotel I am sure there are options for almost any dietary requests. There is a small gift shop in lobby near the front desk that carries snack items. There are also snack items in the... More
There are so many restaurants in this hotel I am sure there are options for almost any dietary requests. There is a small gift shop in lobby near the front desk that carries snack items. There are also snack items in the rooms I have stayed in to purchase. The closest grocery store I know of is Raley's. It's a short cab ride or a long walk. We always drive but there may be another grocery store on the ride to the airport. There is a concierge desk near the front desk also. Enjoy your stay.