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29/10/2017 30/10/2017
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    Message from TripAdvisor: Condominiums at this property are owned and operated by several different management companies, so quality and service standards may vary. If you wish to book a specific unit or a unit owned or managed by a specific company, please ask about that unit before booking your trip.

    Grand Sierra Resort and Casino

    2500 E 2nd St, Reno, NV 89595-1200
    (775) 473-0580
    Hotel website
    Save
    Lowest prices for your stay
    29/10/2017 30/10/2017
     9 people are viewing this hotel
    US$85
    US$57
    SAVE US$28
    US$59
    US$57
    Traveller (861)
    Room & Suite (258)
    Pool & Beach (75)
    Overview
    • Excellent55%
    • Very good28%
    • Average11%
    • Poor4%
    • Terrible2%
    Travellers talk about
    “bowling alley” (496 reviews)
    “summit rooms” (221 reviews)
    “driving range” (208 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Free Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair access
    Business Centre
    Dry Cleaning
    Shuttle Bus Service
    Casino
    4.0 Star Hotel
    All hotel details
    Deals
    29 Oct30 Oct
    |
    1 room, 2 adults, 0 children
    • Check booking site for details
      US$57
      View Deal
    • Check booking site for details
      US$59
      View Deal
    • Check booking site for details
      US$57
      View Deal
    View all 17 deals
    Write a Review
    Reviews (14,080)
    There are newer reviews for Grand Sierra Resort and Casino
    See the most recent reviews
    Traveller rating
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    • More languages

    661 - 665 of 14,029 reviews

    Reviewed 3 August 2017

    Service was poor . Room wasn't ready 2 room switches later. I had a room not properly cleaned. Just tired of dealing with front desk I didn't day anytjing. It took tI'll 430 in the afternoon. For my room to get cleaned. Was told no...More

    Review collected in partnership with this hotel
    Thank B5495UZdanielb
    Response from GSRCustomerCare, Manager at Grand Sierra Resort and CasinoResponded 10 August 2017

    Dear B5495UZdanielb: We appreciate you taking the time to submit this review. We are very sorry about your experience here at the Grand Sierra Resort and Casino due to the number of service and room issues, as what you described certainly is not indicative of...More

    Reviewed 3 August 2017

    Been there around 20 times. Love it, great property. The investments you've made are positive and add great value to experience. Little things can be improved to enhance experiences pretty easily. Gym should have wipes, waters, cups in the mornings, but usually don't. Spa is...More

    Review collected in partnership with this hotel
    Thank jonathancA698II
    Response from GSRCustomerCare, Manager at Grand Sierra Resort and CasinoResponded 3 weeks ago

    Dear JonathancA69811, Thank you for visiting the Grand Sierra Resort and Casino and sharing your review. Our apologies for the delayed response to your review! It is a delight to know how much you enjoyed the property and all of the upgrades we have made....More

    Reviewed 3 August 2017

    So we came to the grand Sierra because I received a comp on our rooms. I have also wanted to stay there for quite some time.. we checked in got to our room and within a couple hours they checked another family into the same...More

    Review collected in partnership with this hotel
    Thank Jesse B
    Response from GSRCustomerCare, Manager at Grand Sierra Resort and CasinoResponded 8 August 2017

    Dear Jesse B, We are sorry to hear about your recent experience. Please accept our apologies for the billing and front desk issues you encountered. We would appreciate the opportunity to personally apologize to you. Please contact us at customercare@grandsierraresort.com, so we can discuss this...More

    Reviewed 3 August 2017

    Rooms and service great. Plenty of free goodies. Our last time because we cannot take a single penny of winnings from your property...So sad... I guess thats why everything is free WE pay at least a $1000 for that free room.

    Review collected in partnership with this hotel
    Thank marilyna983
    Reviewed 3 August 2017

    Cleaned room before actual 2pm check out time and threw away my food and personal items. 11am Returned to the room and called the front desk & housekeeping for an hour, no items were returned or found.More

    Review collected in partnership with this hotel
    Thank jenniferrE8420KA
    Response from GSRCustomerCare, Manager at Grand Sierra Resort and CasinoResponded 11 August 2017

    Dear jenniferrE8420KA, Thank you for taking the time to submit this review. We are very sorry about your experience here at the Grand Sierra Resort and Casino. Throwing away your food and personal items when you are granted a late checkout can certainly be frustrating....More

    Silver Legacy Resort and Casino
    19,392 reviews
    #9 of 64 hotels in Reno
     
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    About
    Awards & Recognition
    GreenLeadersSilver level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Room Service
    • Restaurant
    • Spa
    • Bar/Lounge
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Free Parking
    • Shuttle Bus Service
    • Children Activities (Kid / Family Friendly)
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Restaurant
    • Spa
    • Casino and Gambling
    • Bar/Lounge
    • Hot Tub
    • Heated pool
    • Outdoor pool
    Details
    • Price range
    • US$70 - US$199 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 Spa Hotel in Reno
    • #4 Casino Hotel in Reno
    • #4 Luxury Hotel in Reno
    • #5 Romantic Hotel in Reno
    • #8 Family Hotel in Reno
    • #10 Business Hotel in Reno
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available ,
    • Accessible rooms
    • Number of rooms
    • 1995
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Travelocity, Orbitz, TripOnline SA, HotelQuickly, Hotwire, Cancelon and getaroom.com so you can book your Grand Sierra Resort and Casino reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Nevada >
    • Reno
    • Also Known As
    • Grand Sierra Hotel Reno ,
    • Summit At Grand Sierra Hotel ,
    • Summit Reno ,
    • Reno Summit ,
    • Grand Sierra Resort And Casino Reno, Nevada
    Add Photo Photos
    Traveller (861)
    Room & Suite (258)
    Pool & Beach (75)
    Dining (23)
    Hotel & Grounds (587)
    Bathroom (69)
    Family and Play Areas (8)
    Business Centre & Event Rooms (3)
    Nearby
    Silver Legacy Resort and Casino
    19,392 reviews
    2.00 miles away
     
    Airport Plaza Hotel
    811 reviews
    1.02 miles away
     
    Circus Circus Hotel and Casino-Reno
    6,819 reviews
    2.04 miles away
     
    Eldorado Resort Casino
    10,703 reviews
    1.90 miles away
     
    Nearby Restaurants
    Charlie Palmer Steak Reno
    321 reviews
    .08 miles away
    Johnny Rockets
    233 reviews
    .04 miles away
    RIM at Grand Sierra Resort
    186 reviews
    .09 miles away
    The Grand Buffet
    340 reviews
    .08 miles away
    Nearby Attractions
    Rail City Casino
    182 reviews
    .93 miles away
    The Rock Park
    12 reviews
    .66 miles away
    Grand Sierra Resort Casino
    403 reviews
    .10 miles away
    Baldini's Sports Casino
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    .65 miles away
    Ask a question
    Questions & Answers
    Gary H
    3 October 2017|
    AnswerShow all 3 answers
    Response from GSRCustomerCare | Property representative |
    Gary: This is a great question - thank you! When you make your reservation, we charge the first night's room charge to secure the reservation. Upon check in at GSR, we then charge $50 per night as a security deposit... More
    0
    Votes
    Matt P
    23 September 2017|
    AnswerShow all 2 answers
    Response from Pete201112 | Reviewed this property |
    Good afternoon, you are only 1.7 miles from the Grand Sierra to downtown Reno and many other casinos and attractions. So you could walk or you could take a local car service. I recommend Lyft. If you do stay there stop by... More
    0
    Votes
    Shari L
    27 July 2017|
    AnswerShow all 2 answers
    Response from CortneyMJT | Property representative |
    Hi Shari, Thank you for reaching out to us via TripAdvisor! We are currently still under construction with our cabanas going up as we speak. I am afraid though that they may not be completed during your stay. We do though... More
    0
    Votes
    Room Tips
    "The higher the better, as far as the views"
    Read review
    "Prices change depending on events going on in Reno or at their hotel. Week end are always higher"
    Read review
    "Try and stay further down a hallway as the hubs act as conversation gathering sites."
    Read review
    "Not sure - we understood the 25th concierge floor was 21 and older. We are still plagued with fussing, loud..."
    Read review
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