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The Sands Regency Casino Hotel

Traveller (93)
360
Panoramas (5)
Room & Suite (135)

About

Location
Cleanliness
Service
Value
The Sands Regency offers over 800 guestrooms, including the largest standard guestrooms in downtown Reno, and 700 non-smoking rooms. All hotel guests receive valuable food, beverage, and gaming offers and much more. On-site amenities include fitness center, seasonal outdoor pool and free WiFi.
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Property amenities
Free parking
Pool
Room service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Airport transportation
Banquet Room
Casino and Gambling
Conference Facilities
Hot Tub
Meeting rooms
Multilingual Staff
Outdoor pool
Paid Internet
Pets Allowed ( Dog / Pet Friendly )
Shuttle Bus Service
Wheelchair access
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Room features
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Mountain View
Centrally Located
HOTEL CLASS

Location

Full view
95Great for walkers
Grade: 95 out of 100
62Restaurantswithin 0.3 miles
31Attractionswithin 0.3 miles
231Reviews
289Photos
26Q+A
52Room tips
Traveller rating
  • 49
  • 56
  • 45
  • 31
  • 50
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Popular mentions
You can tell this isn't one of the recently refurbished hotels, although they are trying to do some now. My mom loves this place!! Therefore, she booked our rooms here. We enjoyed a good night's sleep, and a nice walk around Reno the next morning. The room is spacious and
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Response from TheSandsR, Public Relations Manager at The Sands Regency Casino Hotel
Responded today
Thank you for the rating and review Diane. We are currently in the process of upgrading the property and hotel rooms. We hope that when you are next in Reno, you will visit to see what improvements we have made.
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Rooms are spacious and I loved the walk in shower . The bed was perfect ..not too high and the mattress was just the right firmness. Casino personal are really friendly . The ONLY drawback this trip was the parking garage so parking was kind of limited but even so we were able
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Response from TheSandsR, Guest Relations Manager at The Sands Regency Casino Hotel
Responded 5 days ago
Thank you for taking the time to comment regarding your recent visit. We wish to apologize for the limited parking during our construction phase. We appreciate your business and we hope you will return in the near future to see the improvements we have made.
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Things are changing with the new owners, the new machines we do not like as much, the cocktail waitresses have always been excellent and most have been there a long time, I hope the newer changes do not keep us away.
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Response from TheSandsR, Guest Relations Manager at The Sands Regency Casino Hotel
Responded 1 week ago
Thank you for the rating and review. We are continually trying to improve our service and the product we can offer to our guests, so that we can continue to make progress. Thank you for your support.
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I like this hotel and I have been staying here for many years. I always request a deluxe room as they have a fridge which I like. The room I get is always clean and comfortable. Quiet can be an issue. The walls do not stop much of the sound and several guests do not have the
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Response from TheSandsR, Public Relations Manager at The Sands Regency Casino Hotel
Responded 2 weeks ago
Thank you for taking the time to comment regarding your recent visit Ron. We are currently working on the Buffet remodel, which is a taste of the new improvements we are making in 2019.
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I've been coming to this hotel since the 80's. It's my downtown hotel. I always receive free rooms. It's where the locals go. Their rooms are clean. Big TVs excellent housekeeping. Its not fancy like the Grand Sierra but much smaller and more private. No crowds, several places
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Response from TheSandsR, Guest Relations Manager at The Sands Regency Casino Hotel
Responded 2 weeks ago
Thank you for the rating and positive feedback Debbie.
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All photosTravellerRoom & SuiteDining Pool & Beach
Professional photo exclusively commissioned by TripAdvisorThe Sands Regency Casino Hotel
The Presidential Suite at The Sands Regency Casino Hotel
Pretty sure bathroom vent hasn't been cleaned since the Sands was built!
Water stain and sag in ceiling.
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12345627
Roulette is usually open until the graveyard shift. That's usually between midnight and 2 am. If we have customers playing we would keep it open as long as they wanted to keep playing.
0 votes
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Can guests pay in cash without using a credit or debit card?
I believe you have to provide a card to hold the reservation. Then you can pay in cash when you check in. But all hotels require a deposit and if you have cash you can pay the deposit in cash.
1 vote
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I'm so sorry I can't help you with your question. I drove my own vehicle. I had no use for any shuttles.
0 votes
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It is very unusual the Hotel charged you 30% in advance. I suggest you call the hotel directly asking why. In my case, I did not book directly with the Hotel, I booked through my bank's website travel service. I paid full amount in advance when I book the room, if I needed to cancel, I can get full refund if I cancel 72 hours prior to arrival date. The day I checked in, Sands asked me for a credit card, told me they would need to hold $75, but the $75 never actually charged through my credit card. I have a habit whenever I book a hotel room, I ask their cancellation policy.
0 votes
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I'd be surprised if they had a shuttle at this time of night. My question to you is, why would you want to stay at the Sands? I understand it's cheap, but it's such a horrible place to stay. If your planning a trip in July, you might have enough time to change hotels. One that would probably have shuttles running when you need them. Good Luck and have a good time.
1 vote
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123456
"The 7th and 8th floors in the Dynasty tower has rooms with walk-in showers."
"Best rooms on the non-smoking floors. Less odor"
"Ask for a room facing east, and away from the elevators and ice machines"
"you might want to stay away from the railroad tracks on one side of the hotel"
"better television reception would be nice "
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12345611
PRICE RANGE
US$48 - US$155 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the sands regency hotel renoregency hotel renoregency hotel sands
LOCATION
United StatesNevadaReno
NUMBER OF ROOMS
833
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