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The Sands Regency Casino Hotel

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Traveller (90)
360
Panoramas (5)
Traveller (90)
360
Panoramas (5)
Dining (41)
Overview
345 N Arlington Ave, Reno, NV 89501-1132 See on map
AMENITIES
Free Wifi
Free Parking
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
Room Service
3 Star accommodation
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Rooms
25 Nov26 Nov
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (205)
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All reviews empress tower street bar some tlc budget hotel decent hotel virginia street deluxe room rooms are clean and comfortable video poker check in was easy airport shuttle street vibrations prime rib downtown reno nice room circus circus buffet
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1 - 5 of 199 reviews
Reviewed 2 days ago

Originally they had run out of non smoking room so we upgraded to a delux to get non smoking and paid extra. We were told we would have a Jacuzzi tub and balcony, did not get either, room was in poor condition, not a very...More

Review collected in partnership with this hotel
Thank Roving29113413862
Response from TA-Manager-Response, Manager at The Sands Regency Casino HotelResponded today

Your review is very concerning to us. Please can you email: response@sandsregency.com with more information, so we can investigate this, to improve our service to guests.

Reviewed 2 days ago

upon arriving i thought i reserve a smoking room, was told they didnt have any available. said first come first serve i wish i would of known that before hand. had to actually wait for a room which i sholuldnthave i got there after check...More

Review collected in partnership with this hotel
Thank Mobile17828635887
Response from TA-Manager-Response, Manager at The Sands Regency Casino HotelResponded today

Thank you for the feedback. We will make every effort to fulfill your preference requests; however they are not guaranteed, as rooms are assigned at check-in. We apologize that the room you selected was not available.

Reviewed 6 days ago

I had a great time as always. I won $500.00 in free play since November is my birthday month. The food from the copa was delicious. I'm going back the week of the 16th thru 19th for FUN and relaxation.

Review collected in partnership with this hotel
Thank DayTrip42849322183
Response from TheSandsR, Guest Relations Manager at The Sands Regency Casino HotelResponded 5 days ago

Thank you for all those stars DayTrip.

Reviewed 1 week ago via mobile

I live this place. Affordable and great place to take your girlfriend. The staff is awesome and so are the slots and tables. I would highly recommend visiting g the sands to anyone who is visiting Reno or just wants to go out for a...More

Thank Voyage18802387160
Response from TheSandsR, Guest Relations Manager at The Sands Regency Casino HotelResponded 5 days ago

5 Stars - Thank you Voyage.

Reviewed 1 week ago

Was the worse stay yet, why can't they get away from the resort fees, offer nothing for it and charge too much . This is why I find to go Vegas anymore, this need to end, not fair to consumers, will hury the industryMore

Review collected in partnership with this hotel
1  Thank Gary B
Response from TheSandsR, Guest Relations Manager at The Sands Regency Casino HotelResponded 5 days ago

We are truly sorry to hear that the resort fees were not explained in detail during your booking process. The resort fee is made up of the tourism stipend imposed by the City upon all area hospitality establishments and, as such, unavoidable and out of...More

View more reviews
About
Description
The Sands Regency offers over 800 guestrooms, including the largest standard guestrooms in downtown Reno, and 700 non-smoking rooms. All hotel guests receive valuable food, beverage, and gaming offers and More much more. On-site amenities include fitness center, outdoor pool and free WiFi. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Free Parking
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Airport Transportation
Banquet Room
Casino and Gambling
Conference Facilities
Hot Tub
Meeting Rooms
Multilingual Staff
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Shuttle Bus Service
Wheelchair access
Beachfront
Spa
Breakfast included
Hotel Style
Casino
Room types
Suites, Non-Smoking Rooms
Hotel class
Hotel Style
Casino
Room types
Suites, Non-Smoking Rooms
Number of rooms
836
Price range
US$43 - US$110 (Based on Average Rates for a Standard Room)
Also Known As
The Sands Regency Hotel Reno
,
Regency Hotel Reno
,
Regency Hotel Sands
,
The Sands Regency Casino Hotel Reno, Nevada
Location
United States > Nevada > Reno
Hotel class
Hotel Style
Casino
Room types
Suites, Non-Smoking Rooms
Number of rooms
836
Price range
US$43 - US$110 (Based on Average Rates for a Standard Room)
Also Known As
The Sands Regency Hotel Reno
,
Regency Hotel Reno
,
Regency Hotel Sands
,
The Sands Regency Casino Hotel Reno, Nevada
Location
United States > Nevada > Reno
Photos
Traveller (90)
Room & Suite (135)
Dining (41)
Pool & Beach (8)
Amenities (13)
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Questions & Answers
Ask a question
Gary H
17 June 2018|
AnswerShow all 5 answers
Response from rosemaryw715 | Reviewed this property |
I believe you have to provide a card to hold the reservation. Then you can pay in cash when you check in. But all hotels require a deposit and if you have cash you can pay the deposit in cash.
1
Vote
Tplaneta
5 June 2018|
AnswerShow all 4 answers
Response from rosemaryw715 | Reviewed this property |
I'm so sorry I can't help you with your question. I drove my own vehicle. I had no use for any shuttles.
0
Votes
Komunik8
23 April 2018|
AnswerShow all 3 answers
Response from Pineapple70 | Reviewed this property |
It is very unusual the Hotel charged you 30% in advance. I suggest you call the hotel directly asking why. In my case, I did not book directly with the Hotel, I booked through my bank's website travel service. I paid full... More
0
Votes
Room Tips
"be able to have the room you reserve "
Mobile17828635887
3 days ago
Read review
"Clean no face towels and very thin blankets. Had to sleep with heater on all night."
DayTrip42849322183
1 week ago
Read review
"Ac/heater going all night noisy, shower was either cold or scalding, fan in bathroom broken, got bit by..."
405garyb
1 week ago
Read review
"Do NOT stay in the Dynasty Towers."
4NAG2017
1 week ago
Read review
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