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BEST WESTERN Plus Boomtown Casino Hotel

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3,177 Reviews from our TripAdvisor Community

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Showing 3,173: English reviews
Dayton, Nevada
Level Contributor
4 reviews
4 hotel reviews
Reviewed 6 days ago NEW

Hotel and staff were great! A lot of children running thru the casino but I suppose this had a lot to do with the holiday ( Thanksgiving) I like the layout of the hotel/casino. Things are very accessible.

Review collected in partnership with Best Western

Helpful?
Thank garydP1255IH
2 reviews
Reviewed 1 week ago via mobile

Seeing so many give this hotel a very good and excellent rating makes me wonder about our experience. Check in is at 4, yet when we got here at 7:30 we were told that there were no room ready, as in clean and that we would have to wait 45 minutes to get into a room. Really? We reserved and... More 

Helpful?
Thank Carrie W
San Jose
1 review
Reviewed 2 weeks ago

I love staying at Boomtown Resort and Casino! The staff is friendly and the rooms are remodeled with new beds and amenities which is a bonus plus it is away from all the noise of the city which makes for a nice relaxing getaway!

Review collected in partnership with this hotel

Helpful?
Thank christinarU1157AM
Phoenix, Arizona
1 review
Reviewed 2 weeks ago

I was in the Reno area on business and, being a Best Western rewards member, checked the rates on the Best Western app. I was extremely happy to find the rates as low or lower than most of the hotels in the area. While the hotel was about 20 minutes west of downtown Reno, it was very accessible and easy... More 

Review collected in partnership with Best Western

Helpful?
Thank 596jamesng
Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 weeks ago via mobile

The best word to describe it all is "average". Nothing amazing, not too expensive and fairly friendly staff. It's a good place to rest your head but I definitely wouldn't go here if I wanted to really relax or impress. Bathrooms could be cleaned and updated more, rooms and hallways have a mild unexplainable odor, but nothing too severe. There... More 

Helpful?
Thank Ron H
Susanville, California, United States
Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 2 weeks ago

The rooms are so much nicer and cleaner now. Clearly updated~~including the hallway rugs!! Made for a great experience staying there a couple days. Room was nice, large and well appointed!! Boomtown~~you did a great job!!

Helpful?
Thank Drivingdriving
Yelm, Washington
Level Contributor
4 reviews
4 hotel reviews
Reviewed 3 weeks ago

1st time staying here really enjoyed it, even though it was only 1 night. Stayed down town at Harrahs 4 nights, this was actually better. We would stay here again in the future. The additions of Mel's diner was a super idea we enjoyed the meal we had there and would highly recommend it!

Review collected in partnership with Best Western

Helpful?
Thank L9099HLkennethm
Silver Lake, Minnesota
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 29 October 2016

Very close to airport, good buffet . I also have a points card from Best Western hotels, and have stayed in other locations such as Santa Barbara, California, USA. Beautiful layout, I used to stay here with our motor home, had good food, sorry this time missed the entertainment due to short time before taking our trip to Honolulu, Hawaii.... More 

Review collected in partnership with Best Western

Helpful?
Thank Lilia A
Lidia H, Guest Relations Manager at BEST WESTERN Plus Boomtown Casino Hotel, responded to this review

Dear Guest, Thank you for so much for leaving an outstanding feedback regarding your recent stay at our property! Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the... More 

Sparks
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 24 October 2016 via mobile

My recent stay at Boomtown was excellent, the service is great. The new management will go out of their way to make your stay wonderful. The rooms are remodeled what the refrigerator and microwave in each room.

Helpful?
1 Thank georgej528
Clearlake Oaks, California
Level Contributor
33 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 21 October 2016

during the week for $25/night, only 10 minutes from Reno. Cabella's is right next door. Boomtown has this Thusday night Buffet for 3.99, includes prime rib, bit of italian w/pizza and pasta, fried chicken, and a great salad bar (includes ceasar w/good dressing, and dessert..staff is friendly and takes good care of you

Helpful?
1 Thank Nicole A

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
  • Casino and Gambling
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Suites
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
The newly renovated 316 guest rooms at the Best Western Plus(R) Boomtown Casino Hotel have plenty of space for rest and relaxation, featuring mountain and valley views. The rooms offer Serta(R) pillowtop beds, flat screen televisions, Wi-Fi access, a fridge, coffee makers and a microwave along with spacious bathrooms. All the casino action, entertainment and restaurants are just steps away. Great restaurants on-site include the new Steakhouse, Mel's Diner, The Famous Lobster Buffet, Market Fresh Deli, Baja Mexican and Peet's Coffee. There is non-stop gaming, nightly live entertainment, an indoor and outdoor pool, family fun center and clean and comfortable rooms are everything visitors need for a fun and relaxing stay. ... more   less 

Additional Information about BEST WESTERN Plus Boomtown Casino Hotel

Address: 2100 Garson Road, Reno, NV 89439 (Formerly Boomtown Hotel & Casino)
Region: United States > Nevada > Reno
Price Range: £48 - £104 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Plus Boomtown Casino Hotel 2.5*
Number of rooms: 316
Reservation Options:
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Also Known As:
Boomtown Hotel And Casino
Boomtown Nevada
Boomtown Nv
Boomtown Hotel Reno
Boomtown Hotel Casino
BEST WESTERN Plus Boomtown Casino Hotel Reno, Nevada
Hotel Style:
#4 Best Value Hotel in Reno
#7 Casino Hotel in Reno
#15 Business Hotel in Reno
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Plus Boomtown Casino Hotel staff and other travellers.
7 questions
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Apache Junction, Arizona
over a year ago
Sparks, Nevada
1 month ago
Palm Beach Shores, Florida, United States
3 months ago
Gridley, California
3 months ago

See all questions (7)

Questions? Get answers from BEST WESTERN Plus Boomtown Casino Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid this hotel at all costs”
 of 5 bubbles sfprankster, 16 Sep 2016 | Read review
“Great price”
 of 5 bubbles jennifero347, 24 Aug 2016 | Read review
“No "good" rooms. Try to check in way before check-in time, so if you don't like the room, you can try for another. Good Luck!”
 of 5 bubbles Cellipooh, 3 Aug 2016 | Read review
“Best room for your money like staying in 5 Star hotel”
 of 5 bubbles ciriacop78, 27 Jul 2016 | Read review
“lower numbers are closer to the elevator/casino/food south rooms are just fine even if slightly smaller than the north wing”
 of 5 bubbles robertdT7335RA, 27 Jul 2016 | Read review
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