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White Mountain Hotel and Resort

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1,052 Reviews from our TripAdvisor Community

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Showing 1,008: English reviews
Standish, Maine
Reviewed 16 April 2014

This is a review for the dining room of the hotel as we were there for Sunday Brunch only: We have been here several times for the breakfast buffet on Sunday mornings and we really enjoy the food, it is always very tasty and there is quite an assortment to choose from. We have never had a waitress that has...

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1Thank Veronica M
Carol S, Owner at White Mountain Hotel and Resort, responded to this review

Thank you for taking the time to write your review of Ledges Restaurant and please accept my personal apologies for your inconvenience. I am sorry to read that you experienced less than exceptional service in the dining room. I can assure you that Customer Service is our #1 goal, however, it does not sound like we met those goals during...

Grantham, United Kingdom
Reviewed 16 April 2014

We had a great stay here, but there were a few negatives. The room was ridiculously hot, in February, and we had to sleep with the window wide open and the heating off, not great when you have damp ski gear in the room. The family rooms were quite small for a week with very little hanging or storage space....

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1Thank Caroline L
Carol S, Owner at White Mountain Hotel and Resort, responded to this review

I apprciate your review and thank you for taking the time to write. I am sorry that you were not entirely pleased with our decor and the continental breakfast. I can assure you we are taking steps to improve the breakfast experience and your feedback is very much appreciated. The decor is consistent with our traditional "Colonial" style of decor,...

Hong Kong, China
Reviewed 15 April 2014 via mobile

My first impression was excellent , great location lovely views and a relatively modern hotel . But after staying a single night my view changed . Impossible to sleep with the noise from the ineffective aircon . At breakfast we restricted to the incl continental which consisted of virtually nothing . Waitress very inconsistent in service , some of family...

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2Thank Lagardefreinet
Carol S, Owner at White Mountain Hotel and Resort, responded to this review

I appreciate your review and am so sorry to read that we did not meet your expectations on our level of service. Pride in work and Customer Service are our #1 goals, and your comments are not a reflection of this commitment. I can assure you this has been addressed, and that it will not occur in the future. If...

Boston
Reviewed 15 April 2014

I was originally supposed to stay with a friend but ended up taking my kids instead. I was impressed with how friendly the staff was upon our arrival. We spent a lot of time at the pool and the hot tub, which had a great view. The continental breakfast the next morning was really impressive as there were a lot...

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Thank biztraveler30
Carol S, Owner at White Mountain Hotel and Resort, responded to this review

I apprciate your time in writing your review. and will share your kinds words with our Team. Looking forward to seeing you again. Regards, Carol Sullivan

Massapequa N.Y.
Reviewed 8 April 2014

We stayed for four nights and found the facility and our room to be very clean and comfortable. We especially liked the quiet and scenic mountain location. So many places in North Conway are located on the busy highway and this was a refreshing change. The complimentary continental breakfast was very satisfactory and nicely served in the beautiful dining room....

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Thank meliusk
Carol S, Owner at White Mountain Hotel and Resort, responded to this review

I thank you for your review and am happy that you enjoyed your stay and the tranquil beauty of our location. We are just minutes from North Conway Village, but I agree it feels like we are in a very remote mountain setting. The views of Mt.Cranmore and Mr. Kearsage from the Dining Room are really one of a kind....

Connecticut
Reviewed 8 April 2014

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1Thank estr49
Carol S, Owner at White Mountain Hotel and Resort, responded to this review

Meath
Reviewed 6 April 2014

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Thank janiel
Carol S, Owner at White Mountain Hotel and Resort, responded to this review

Millville, Massachusetts, United States
Reviewed 26 March 2014

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1Thank JeanCG22860
Carol S, Owner at White Mountain Hotel and Resort, responded to this review

New England
Reviewed 23 March 2014

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1Thank lynnz22
Carol S, Owner at White Mountain Hotel and Resort, responded to this review

Dracut, Massachusetts
Reviewed 23 March 2014

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1Thank Laura T
Carol S, Owner at White Mountain Hotel and Resort, responded to this review

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
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Questions & Answers

Here's what travellers have asked, with answers from White Mountain Hotel and Resort staff and other travellers.
11 questions
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Dallas, Texas
7 months ago
Warwick, Rhode Island
East Windsor, New Jersey
West Boylston, Massachusetts
6 months ago

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Questions? Get answers from White Mountain Hotel and Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were on first floor and could hear the people walking above us and walking up and down the stairs. Quiet at night, though.”
Chessie22, 3 Apr 2017 | Read review
“All rooms have Mountain or ledges views”
deb6212017, 2 Apr 2017 | Read review
“When booking a suite, the tower rooms are the best.”
jimv474, 24 Mar 2017 | Read review
“We booked a superior room with a mountain view.”
devinea, 16 Mar 2017 | Read review
“Mountain view”
jillshaw, 10 Mar 2017 | Read review
5 of 5