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Red Jacket Mountain View Resort & Water Park

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Red Jacket Mountain View Resort & Water Park
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1,303 Reviews from our TripAdvisor Community

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Showing 1,287: English reviews
Reviewed 6 days ago NEWvia mobile

So this is a good place to take young children but not a teenager. Like 10 years old or younger. There are 4 water slides outside of the kiddie areas. 2 which require use of a raft & 2 where it's just you, no mat. They hurt your back a little going down because of the seams in the slide....

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Helpful?
1Thank pennwoman
Jon S, General Manager at Red Jacket Mountain View Resort & Water Park, responded to this review

pennwoman, Thank you for taking the time to tell us about your stay. We will utilize your feedback for future training for the team. Best of luck on future travels. Regards, Jon and The Red Jacket Team

South Yarmouth, Massachusetts
Reviewed 1 week ago via mobile

I have stayed in both the Presidential Homes as well as the rooms within the hotel.Beautiful,clean and down the street from several mountains,shops,restaurants,etc! Water park is awesome! Will be back for sure.

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Helpful?
Thank k29p
Jon S, General Manager at Red Jacket Mountain View Resort & Water Park, responded to this review

k29p, Thank you for telling us about your most recent stay. We are glad to hear that you had a great family trip. Our presidential homes are becoming the most popular at the resort for larger parties. We are glad to hear that you enjoyed Kahuna Laguna very much. Look forward to seeing you and the family in the future....

Reviewed 2 weeks ago

This is a very nice hotel and is probably on the verge of needing an update although it is evident that work is being done on this place constantly as some things look brand new and others look like they've seen better days but nothing was broken or unusable from our experience. We had a mountain view room with a...

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Helpful?
1Thank ALASKANFLY
Jon S, General Manager at Red Jacket Mountain View Resort & Water Park, responded to this review

ALASKANFLY, Thank you for taking the time to tell us about your most recent stay. We appreciate all of your comments and we are glad to hear that you had an enjoyable stay. Every year we are making updates and the decks we will be taking a look at in the Spring. We are glad to hear that you enjoyed...

Halifax, Massachusetts
Reviewed 2 weeks ago via mobile

So I went to the water park area with my family for a day. After I was done in the water I went to the cafe area and the cashier was named Sam and he was extremely nice. This is the only reason I'm writing this review because wow he was just so nice seriously go here get some food...

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Helpful?
1Thank ReddKnight10
Jon S, General Manager at Red Jacket Mountain View Resort & Water Park, responded to this review

ReddKnight10, Thank you for taking the time to tell us about your most recent stay. Wow we really appreciate your comments and you have just made Sams day. Wait he is happy with a big smile everyday as he was meant for the hospitality industry. We really appreciate the shout out and Sam and the team look forward to seeing...

portland
Reviewed 2 weeks ago via mobile

We were drawn to Red Jacket because of the indoor water park. Our first indoor park experience and our last. Just didn't seem clean. It was hard to find a lounge chair without a piece of clothing or wet towel to "reserve" a space. Free lockers right on site too! Life guards were doing a great job, very focused. Our...

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Helpful?
2Thank molly c
Jon S, General Manager at Red Jacket Mountain View Resort & Water Park, responded to this review

molly c, Thanks for taking the time to tell us about your most recent stay. We are disappointed to hear that this was your first and last water park experience. The team works very hard to maintain a clean safe environment for all of our guests. We are glad to hear that you enjoyed our breakfast buffet and your room....

Rochester, New Hampshire
Reviewed 2 weeks ago

Had been thinking of taking the two grandkids (8 and 3) to Kahuna Laguna during Christmas vacation week as a Christmas present. Made the reservations for one night, Wednesday, mid-week. Despite the requirement of a two-night stay, we were able to secure one of the loft style rooms as management made exception. We learned right away that we didn't think...

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Helpful?
Thank pjwildes
Jon S, General Manager at Red Jacket Mountain View Resort & Water Park, responded to this review

pjwildes, Thank you for taking the time to tell us about your most recent stay. Sounds like a great Christmas present and that everyone had a blast. Sorry to here that your grandson stubbed his toe. Thanks for telling about breakfast as we agree and think it is phenomenal as well. School vacation weeks are considered peak season, you can...

Reviewed 3 weeks ago

We had a room on the second floor, which was the floor that the lobby was on. Our room was as far as possible from the lobby. We had to go through about 10 doors to get to our room, and the hotel only has hand trucks for luggage, not a cart, so our luggage was EVERYWHERE! We heard the...

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Helpful?
2Thank 5CCFamily
Jon S, General Manager at Red Jacket Mountain View Resort & Water Park, responded to this review

5CCFamily, Thank you for taking the time to tell us about your most recent stay. We are sorry to hear that you did not have an enjoyable experience. This is your 3rd review of the waterpark and resort and disappointed to see we have gone from 4 stars to 2. Our apologies with the keys and truly understand how frustrating...

Portsmouth, New Hampshire
Reviewed 3 weeks ago

Stayed one night and had a lot of fun with some friends! Mr. Williams at the front desk and Laura at the hotel bar were very accommodating. I Recommend this resort. Plenty of things to do around the area.

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Helpful?
Thank elsieee2017
Jon S, General Manager at Red Jacket Mountain View Resort & Water Park, responded to this review

elsieee2017, Thank you for taking the time to tell us about your most recent stay. Wow, thanks for the special shout out of Dwyer and Laura. They both are excellent team members and I am glad to hear you had the pleasure of their hospitality. Thanks for recommending our resort and we look forward to seeing you in the future....

Mansfield, Massachusetts
Reviewed 3 weeks ago

We stayed here this past weekend with no kids, we knew when arriving that the hotel was full of kids. The hotel was very nice, The bar area was very nice, Kelly the bartender was great and very funny and interactive all the guests that came up to the bar. Rooms were nice, very loud kids running up and down...

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Helpful?
1Thank lelder
Jon S, General Manager at Red Jacket Mountain View Resort & Water Park, responded to this review

lelder, Thank you for taking the time to tell us about your most recent stay. We really appreciate the shout out of Kelly as she is a great team member. Sorry to hear about the loud children, next time call the front desk as we have established quiet hours. Glad to hear that you signed up for our breakfast package...

North Waterboro, Maine
Reviewed 4 weeks ago

We stayed at the Red Jacket Resort and as part of this resort they have an indoor water slide. This was a Christmas gift to granddaughters. They were estatic about going. We stayed two nights. The fee for the waterslide came with the resort package. It was wonderful to see these two girls have so much fun. We were there...

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Helpful?
Thank SouthernCharm_11
Jon S, General Manager at Red Jacket Mountain View Resort & Water Park, responded to this review

SouthernCharm_11, Thank you for taking the time to tell us about your most recent stay. What a nice surprise and Christmas gift for your grand children. We are very excited that the girls had a blast which made your stay memorable. Also appreciate the recognition of the lifeguard team as they work very hard to make a fun and safe...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Business Centre with Internet Access
  • Conference Facilities
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Our resort is located on 40 acres overlooking the Moat Mountain Range and Saco Valley, nestled in the heart of the Mount Washington Valley. Red Jacket Mountain View is home of Kahuna Laguna Indoor Water Park. It's 40,000 square feet of splash-tacular fun! Zoom through one of four high-speed tubes before splashing into the landing pool below. Body surf in the swirling wave pool. The whole family will enjoy the activity pool, water cannons and play tower, and your smallest kahunas will have a great time in the shallow pool, an area designed with them in mind. Water park admission is additional. Deluxe accommodations (some pet-friendly) feature 1 or two beds while our family accommodations include spacious family lofts, alcoves or two-bedroom townhouses. Our new four-bedroom homes have full kitchens and decks, offering privacy yet easily walkable to all our amenities! Our front desk is at your service for all the arrangements you will need for activities such as skiing, hiking,shopping the outlets of North Conway or visiting Story Land and Santa's Village. ... more   less 

Additional Information about Red Jacket Mountain View Resort & Water Park

Address: 2251 White Mountain Highway, Route 16, North Conway, Conway, NH 03860-5161
Region: United States > New Hampshire > White Mountains > Conway > North Conway
Price Range: £115 - £269 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Red Jacket Mountain View Resort & Water Park 3*
Number of rooms: 164
Reservation Options:
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Also Known As:
Red Jacket Mountain View Hotel North Conway
Best Western North Conway
Red Jacket North Conway
North Conway Best Western
Hotel Style:
#2 Business Hotel in North Conway
#4 Family Hotel in North Conway
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Questions & Answers

Here's what travellers have asked, with answers from Red Jacket Mountain View Resort & Water Park staff and other travellers.
18 questions
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massachusetts
New Bedford, Massachusetts, United States
7 days ago
Providence, Rhode Island

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Questions? Get answers from Red Jacket Mountain View Resort & Water Park staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a Mountain View Room”
 of 5 bubbles ALASKANFLY, 5 Feb 2017 | Read review
“I would hope a top floor wouldn't be as noisy...and I would request a room close to the lobby!”
 of 5 bubbles 5CCFamily, 29 Jan 2017 | Read review
“We asked for a got a mountain view (White Mountains). The two double bed were good and it was roomy enough for 2 adults and two children.”
 of 5 bubbles SouthernCharm_11, 21 Jan 2017 | Read review
“The mountain view rooms have a nice deck and view.”
 of 5 bubbles 282kristina, 17 Jan 2017 | Read review
“We had mountain view room 109, low level, quiet, nice view.”
 of 5 bubbles juniperberrii, 9 Jan 2017 | Read review
5 of 5