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Red Jacket Mountain View Resort & Water Park

Traveller (362)
Room & Suite (155)
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Certificate of Excellence

About

Location
Cleanliness
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Certificate of Excellence
Our resort is located on 40 acres overlooking the Moat Mountain Range and Saco Valley, nestled in the heart of the Mount Washington Valley. Red Jacket Mountain View is home of Kahuna Laguna Indoor Water Park. It's 40,000 square feet of splash-tacular fun! Zoom through one of four high-speed tubes before splashing into the landing pool below. The whole family will enjoy the activity pool, water cannons and play tower, and your smallest kahunas will have a great time in the shallow pool. Water park admission is additional. Deluxe accommodations that feature 1 or two beds while our family accommodations include spacious family lofts, alcoves or two-bedroom townhouses. Our four-bedroom Presidential homes have full kitchens and decks, offering privacy yet easily walkable to all our amenities! Our front desk is at your service for all the arrangements you will need for activities such as skiing, hiking,shopping the outlets of North Conway or visiting Story Land and Santa's Village.
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Property amenities
Pool
Restaurant
Room service
Free parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Banquet Room
Breakfast Available
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Heated pool
Hot Tub
Indoor pool
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Wheelchair access
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Room features
Air conditioning
Refrigerator in room
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Park View
Mountain View
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:Free Water Park Mid-Week
Hotel deals

Location

Full view
63Somewhat walkable
Grade: 63 out of 100
18Restaurantswithin 0.75 miles
15Attractionswithin 0.75 miles
1,526Reviews
575Photos
25Q+A
100Room tips
Traveller rating
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  • 33
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Popular mentions
Parking was poor. You unload at a circle driveway & have to park wayyy behind the building. The hallways to the rooms had glass door separating a few rooms at a time, and a step, which made bringing luggage in and out difficult. The room was “just ok” had a funky old smell to
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Response from RedJacketNorthConway, General Manager at Red Jacket Mountain View Resort & Water Park
Responded 3 days ago
JenPetee, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Regards, Jon and The Red Jacket Team
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Hotel's Favourite
My family and I recently returned from another Wonderful stay at The Red Jacket. North Conway. We've been lodging here for 20+ years now and once again, it did not disappoint. The moment we walked in, we were happily greeted by long time staff members Gary, Kelly and Chuck.
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Response from RedJacketNorthConway, General Manager at Red Jacket Mountain View Resort & Water Park
Responded 18 Jan 2019
Andrea, Thank you for taking the time to tell us about your wonderful Christmas Homecoming. We really appreciate what loyal guests your family has been. Appreciate all the wonderful comments about the team and our facilities. We look forward to welcoming you back again as you are part of our Red Jacket Family. Regards, Jon and The Red Jacket Team
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At the waterpark SAM rocks! He made our day to say the least. Qe came for the night and my kids are 8 and 5. We got here to the waterpark at 6pm bedtime at bnb usually 7ish. We were not aware that it was only ok to use waterpark on day only. This would give us 2 hours. I
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Response from RedJacketNorthConway, General Manager at Red Jacket Mountain View Resort & Water Park
Responded 3 days ago
FrequentFlier, Thank you so much for the kind words about Sam and we are excited to hear he made your stay. We appreciate taking the time to tell us and we hope to welcome you back in the near future. Regards, Jon and The Red Jacket Team
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I called to see if I could cancel my reservation for the next day because I had a conflict. I was told that that wasn't a problem and I'd see a refund in my account within approximately 3 days. After 5 days I called to say that I had not received a refund and was told that it
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Response from RedJacketNorthConway, General Manager at Red Jacket Mountain View Resort & Water Park
Responded 1 week ago
James, I apologize for any challenges that you had faced. I appreciate you messaging me back today and I am glad I could resolve the matter to your satisfaction. Hopefully in the future you will have travel plans that will work to visit us in North Conway. Regards, Jon Sallinen General Manager
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This is our first visit with our 3 & 4 year olds. So far I’m finding the staff to be wonderful, the room is perfect, the view is amazing and the water park is so much fun! We came on a Groupon mid-week (we are still here actually) and it’s perfect. It’s not crowded so it’s great
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Response from RedJacketNorthConway, General Manager at Red Jacket Mountain View Resort & Water Park
Responded 1 week ago
Nurse AC, Thank you for your great review and we are happy to hear you are having a great stay. Hopefully by the end of your stay you will want to make it a 5 star review. We hope our resort becomes a tradition with your family. Regards, Jon and The Red Jacket Team
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Tub wouldn't drain after a shower!
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Do I need to buy a water park ticket for my 6 month old?
No, they get in free.
0 votes
My partner and I usually travel with our three Shih Tzu but this was a guided tour so we had to leave them at home. We have never had any trouble in most of the hotels we have used that had any pet odors that were noticeable. We did not see any pets at this hotel during our stay so you might want to contact them to make sure that they are "pet friendly".
0 votes
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Water park is included if you book the Midweek Kahuna Laguna Offer (MWKL)...otherwise, water park admission is additional with lots of package options on the resort website.
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How far is the hotel from the Settlers Green Outlets?
Hi Jill, A mile to a mile and a half.Enjoy! Shirley
1 vote
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Is breakfast included
No. Don’t waste your money. I paid over $40 for myself & 2 children. Ridiculous!
0 votes
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"Stay elsewhere"
"Don't stay."
"Ask for an upstairs room"
"All of the rooms on the front of the hotel should have excellent views. The back of the hotel looks at an outdoor swimming pool area."
"You want to be in the main bldg so if traveling in a group, request rooms close together so you can easily find each other."
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PRICE RANGE
US$150 - US$285 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
red jacket mountain view hotel north conwaybest western north conwayred jacket north conwaynorth conway best western
LOCATION
United StatesNew HampshireWhite MountainsConwayNorth Conway
NUMBER OF ROOMS
164
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