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Red Jacket Mountain View Resort & Water Park

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Red Jacket Mountain View Resort & Water Park
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1,321 Reviews from our TripAdvisor Community

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Showing 1,305: English reviews
Brookline, Massachusetts
Reviewed 13 July 2012

To Steve Lambert (Manager) In late June we had a two-night stay at this property and it was absolutely fantastic. The rooms were clean, the reception was welcoming and we really enjoyed the outdoor pool. However, it is your staff who we will remember the most. In particular, Chris Wood, in the dining room. We were seated at opposite ends...

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Helpful?
1Thank BarbaraC23
SteveLambert, General Manager at Red Jacket Mountain View Resort & Water Park, responded to this review

Wow, this letter is plastered all over our fun team's area...Thank you a thousand times over for such an eloquent letter citing the outstanding service of our staff! I personally thanked the staff you've mentioned and as tradition goes: he will enjoy a dinner prepared by our chef in toast to his great hospitality! Thank you for the great houskeeping...

Cromwell, Connecticut
Reviewed 10 July 2012

My husband & I were looking for a 3 night getaway in driving distance to our home. We have 2 young children, son is 5 & daughter is 18 months. Storyland was recommended to us so we starting looking into hotels in the area. I had remembered staying at a Red Jacket hotel at the Cape years ago so the...

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Helpful?
3Thank Marie S
Management response:

Thank you for a great review! We specialize in having great getaways for families and your review was complimentary about all we do. Your recap about us being a great value with the inclusives we provide is on the mark also, we continuously tweak and monitor our fun activities for what's a hit and what may need a new program...we...

Jacksonville, Florida
Reviewed 10 July 2012

What a wonderful resort. wish we couldn't have stayed more then one night but we were with a bus tour. The service was excellent and the food was out of this world. The beds were comfortable,not the hard as rocks ones you find in most hotels. We would have loved to enjoyed the indoor water park but just didn't have...

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2Thank parkerk2
Management response:

How nice to read of your coach group's experience, it is nice to know that amongst your itinerary of hotels we were rated tops for our bedding! The staff enjoying being New Hampshire and New England Ambassadors, we have alot to be proud of in the Mt. Washington Valley and at our resort...here's to your travels being exciting and safe...

Springfield, Massachusetts
Reviewed 10 July 2012

Went with the kids, the weather was cold and rainy but u would've never known inside the park. Kids had a blast, lots to do in the area with kids also. The rooms are old and outdated but that's not the reason why we went. Be aware thou, there are 2 red jacket resorts half mile from each other n...

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3Thank ilianad
Management response:

Kahuna Laguna Water Park reviews always make us proud, yours is no exception! As you wrote, when it's overcast in the valley, fear not - its warm and toasty and the surf is always 82 in the Water Park! Thank you for the commendations on the entire stay and as we continue to design our guest experiences you will see...

Providence, Rhode Island
Reviewed 9 July 2012

We stayed the week of July 4th for the Storyland package and had a wonderful time. The waterpark was great, the food was terrific, the room was spacious and clean....we couldn't ask for a better stay. But here's the real reason we will be loyal customers at the Red Jacket Resort: With three little ones, packing up was not an...

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5Thank 770kmg
Management response:

A huge Thank You for sharing your experience with our awesome Housekeeping Star! I agree she is an outstanding above and beyond example of what we all exemplify to be daily....you can bet she will have a pick of her choice on our menu as a gesture of our thanking her for the honesty and diligence! Albeit our location and...

Wakefield, Massachusetts
Reviewed 9 July 2012

Stayed here with extended family in three townhouse-style units and one typical hotel room. The local attractions speak for themselves, but the kids loved the included water park passes and had a great time. Family members played tennis (offsite), hiked, joined a Yoga class, swam in the pool, used the arcade, went on hayrides, enjoyed a bonfire and all around...

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Helpful?
Thank Brian F
Management response:

We loved reading your town home review, especially the hospitality we shared at each dining room and resort interaction alike...Thank you for writing post-stay and sharing the positive feedback. We agree that combining an attraction visit with a Water Park end of day plan makes everyone in the family feel great! Alternating between cooking for yourselves in the Town Home...

Horsham, Pennsylvania
Reviewed 7 July 2012

The staff was great and I give them an A+ for excellent service. But the rooms were dated and had a dingy feel to them. It was clean but the dated decor made it feel grungy. The pool was great and views were awesome. We did not use the water park. It was too nice not to be outside. The...

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Helpful?
1Thank evansvuk
Management response:

Thank you for staying and for a three star rating, your headline was not what we strive for, making friends and keeping them coming back! We appreciate the compliments on our " Excellent Service" and "clean rooms" - as we continually style rooms we will be kept contemporary yet White Mountain Traditional at the same time...Finding a less costly breakfast...

Gorham, Maine
Reviewed 7 July 2012

This place has consistency improved over the years we have been going there. My wife went when she was a kid and we have been taking our family there for the past 7 years as well. The waterpark was a perfect addition. This place can be a bit pricy at times however the off season is a great time to...

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Thank Fred973
Ames, Iowa
Reviewed 5 July 2012

We stayed here for 3 nights for a family reunion. The room was reasonably large and clean, as were the linens. There is definitely room for some updating as the rooms and hallways seemed dark and dated. The view from the front is great, but our room was facing the back and had a small porch facing some bushes. The...

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1Thank Becky R
Boston, MA
Reviewed 3 July 2012

I was booked here on a corporate rate for business travel. After they confirmed I was traveling alone, the front desk staff upgraded me to a jacuzzi room. This place has Class A service. I overheard one front desk staff say to the other "I'll check this family out. I remember them. They're the Jones' from XYZ." I heard another...

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Helpful?
1Thank WhyNotWander
Management response:

We love your review and appreciate the well rounded compliments to every effort we have from great hospitality and clean rooms with ample activities! We appreciated reading the details of YES IS THE ANSWER staff attending to needs and the results of the unseen stars in housekeeping! Your compliments and offering feedback is appreciated. We hope you have a stellar...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Pool
  • Hot Tub
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Business Centre with Internet Access
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
Our resort is located on 40 acres overlooking the Moat Mountain Range and Saco Valley, nestled in the heart of the Mount Washington Valley. Red Jacket Mountain View is home of Kahuna Laguna Indoor Water Park. It's 40,000 square feet of splash-tacular fun! Zoom through one of four high-speed tubes before splashing into the landing pool below. Body surf in the swirling wave pool. The whole family will enjoy the activity pool, water cannons and play tower, and your smallest kahunas will have a great time in the shallow pool, an area designed with them in mind. Water park admission is additional. Deluxe accommodations (some pet-friendly) feature 1 or two beds while our family accommodations include spacious family lofts, alcoves or two-bedroom townhouses. Our new four-bedroom homes have full kitchens and decks, offering privacy yet easily walkable to all our amenities! Our front desk is at your service for all the arrangements you will need for activities such as skiing, hiking,shopping the outlets of North Conway or visiting Story Land and Santa's Village. ... more   less 

Additional Information about Red Jacket Mountain View Resort & Water Park

Address: 2251 White Mountain Highway, Route 16, North Conway, Conway, NH 03860-5161
Region: United States > New Hampshire > White Mountains > Conway > North Conway
Price Range: £110 - £211 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Red Jacket Mountain View Resort & Water Park 3*
Number of rooms: 164
Reservation Options:
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Also Known As:
Red Jacket Mountain View Hotel North Conway
Best Western North Conway
Red Jacket North Conway
North Conway Best Western
Hotel Style:
#2 Business Hotel in North Conway
#4 Family Hotel in North Conway
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Questions & Answers

Here's what travellers have asked, with answers from Red Jacket Mountain View Resort & Water Park staff and other travellers.
19 questions
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New Bedford, Massachusetts, United States
1 month ago
massachusetts

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Questions? Get answers from Red Jacket Mountain View Resort & Water Park staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Nice view on the White Mountains of New Hampshire...a "must"”
 of 5 bubbles E8215OVsimonr, 13 Mar 2017 | Read review
“We stayed in 202 which was nice, had a balcony and was the end unit.”
 of 5 bubbles TaraM894, 6 Mar 2017 | Read review
“If you have kids great. If no kids...not as good .”
 of 5 bubbles wildformusic, 28 Feb 2017 | Read review
“The rental houses are beautiful and spacious enough for 2 families to share. But if your budget is a hotel room, the loft is a great deal.”
 of 5 bubbles 843kerrim, 22 Feb 2017 | Read review
“The corridors are very long. If you have a problem walking, ask for a room close to the elevator.”
 of 5 bubbles pandccoppola, 22 Feb 2017 | Read review
5 of 5