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My husband, myself, our three children (8, 5, 2), and our small dog were displaced from our house due to damages incurred during a water line issue. They made our stay very simple. Everyone from housekeeping to front desk staff was pleasant. They went out...More
We really enjoyed our family visit here. The pool seemed to have a deck drainage problem, but otherwise everything was great. It was nice to be in a quiet area for a couple nights, away from the hustle and bustle.
Clean Residence Inn, just one of the more disappointing stays I've had. The staff was nice but some of the things that happened during our stay were surprising. First, you had to ask for ice on the first floor, no machines. After being on the...More
Response from David P, Front Office Supervisor at Residence Inn by Marriott PortsmouthResponded 2 weeks ago
Thank you for taking the time to complete our Guest Satisfaction Survey and sharing your experience with the Marriott Residence Inn Portsmouth. I apologize that your recent stay was not satisfactory and we greatly appreciate your feedback. Guest's surveys are our greatest tool...More
Renovations are complete and the rooms are nice. Nice breakfast included with room. Staff is friendly. They have a shuttle for local runs. Located close to many companies at Pease. Drinks and food Monday - Wednesday nights.
We stayed here Memorial Day week and were very disappointed. We chose this hotel because we were traveling with our three children and needed access to laundry. The entire hotel has only two washing machines, only one of which functions. Every single time I tried...More
Thank Kate A
Response from david P, front office supervisor at Residence Inn by Marriott PortsmouthResponded 3 June 2018
Hello Ms. Kate A,
Here at the Marriott Residence Inn we do thrive to give the best gust service and we make sure to take all feedback given from our loyal guest and advance out guest service and property. We are sincerely sorry that during...More