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Residence Inn Cherry Hill Philadelphia

Traveller (79)
Room & Suite (43)
Dining (8)
  • Excellent27%
  • Very good35%
  • Average19%
  • Poor11%
  • Terrible8%
Travellers talk about
“full kitchen”(18 reviews)
“loft area”(5 reviews)
“bi level”(5 reviews)
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Fitness centre
3 Star Hotel
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3 Apr4 Apr
1 room, 2 adults, 0 children
Standard Room
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Reviews (236)
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111 - 115 of 227 reviews
Reviewed 6 August 2014

I was staying there for 2 nights. The front desk girl was very nice. I could not say the same about the other staff. The hotel needs a lot of work outside and in. Beds are way to hard. Baseboards needs a real good clean....More

Thank Angel H
Response from Nathan S, General Manager at Residence Inn Cherry Hill PhiladelphiaResponded 7 August 2014

Thank you for your review of our hotel. I undertand you had a few concerns and I appreciate you bringing it to our attention. I will share your concerns with our entire staff and implement a plan to ensure this does not occur with future...More

Reviewed 1 August 2014

We went back to this hotel because we loved the staff and facility on a prior visit. This time things were not as good. They were very crowded. Thus, we think we got a room that was not used much. It did not feel fresh....More

Thank hoffather
Response from Nathan S, General Manager at Residence Inn Cherry Hill PhiladelphiaResponded 4 August 2014

Thank you for taking the time to review our hotel. I apologize that we did not meet your expectations on this trip. I have discussed your review with our Housekeeping Department and will use as a learning tool for future guests. Please do not hesitate...More

Reviewed 28 July 2014

Stayed in a king suite which was clean and up to date. Only disappointment was the bathroom was too small. There was a change machine in the laundry room which saved me because I left my quarters home. All went well for my short trip....More

Thank Nevisisforme
Response from Nathan S, General Manager at Residence Inn Cherry Hill PhiladelphiaResponded 31 July 2014

Thank you for staying with our property and reviewing on Tripadvisor! We appreciate your business and hope you allow us to accommodate you again on your next trip through Cherry Hill. Please do not hesitate to contact me if I can ever be any of...More

Reviewed 15 July 2014

I'm a huge fan of Residence Inns but this one was very disappointing to me. Staff were friendly enough. Check in was easy. The room was comfortable. I stayed here years ago and it wasn't bad back then either. I do prefer a more traditional...More

1  Thank Jackie M
Response from Nathan S, General Manager at Residence Inn Cherry Hill PhiladelphiaResponded 16 July 2014

Thank you for valuable feedback and we will address the items your brought to our attention immediately. Please come back and see us the next time you are through Cherry Hill and I can assure you we will exceed your expectations! Regards, Nathan Stephens General...More

Reviewed 4 July 2014

This hotel is one of the Townhouse style hotels which I find very convenient as I can park my car right near the room and easily unload all off our stuff. We had a lower level room that was rather large and clean. The beds...More

Thank 150Mark_32
Response from Nathan S, General Manager at Residence Inn Cherry Hill PhiladelphiaResponded 7 July 2014

Thank you for staying with us and we appreciate your valuable feedback. Please let me know next time you come through Cherry Hill! Regards, Nathan Stephens General Manager

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Top amenities
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Laundry Service
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Meeting Rooms
Room amenities
Things to do
Fitness Centre with Gym / Workout Room
Outdoor pool
Price range
US$122 - US$239 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Price range
US$122 - US$239 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (79)
Room & Suite (43)
Dining (8)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Ed F
17 December 2015|
AnswerShow all 4 answers
Response from cherryhillgm | Property representative |
Hi, thanks for your question! Yes, we charge a $100.00 non refundable fee. Marriott's policy is we have to have the room shampooed and exterminated each time there is an animal in a room to ensure our rooms are kept clean... More
Room Tips
"Find another hotel if you want a good room"
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"recommend avoiding"
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"First floor to avoid stairs."
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"top floor, back of property (like building 4)"
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