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Residence Inn Deptford

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Residence Inn Deptford
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126 Reviews from our TripAdvisor Community

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Showing 124: English reviews
Deptford, NJ
Reviewed 3 weeks ago via mobile

All of the reviews below sum up the hotel. I'm currently in temporary quarters in another Residence Inn that's 9 years old and frequent National Harbor RI at least once a year. There's no comparison. This RI is drfinitely a throw back. Honestly if it were clean and kept in prestine condition, that actually might be pretty cool.

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Helpful?
Thank danyellhu
Dan W, Manager at Residence Inn Deptford, responded to this review

Thank you for your comments. We are sorry that we did not meet your expectations while staying with us. If you would like to discuss further, please contact me directly.

Charlotte, North Carolina
Reviewed 3 weeks ago via mobile

I recently spent some time at the Residence Inn Deptford and found that it was only ok. I really like this chain of hotels, but this one didn't really live up to my expectations. The location is easily accessible from the highway, which is great. On the other hand, my room was close enough to the road to hear loud...

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Helpful?
Thank Bowmanator22
Dan W, General Manager at Residence Inn Deptford, responded to this review

Thank you for the recent review from your stay with us. We apologize that we did not meet your expectation. We will use your comments as a training tool for our team. We hope that if you are in the area again, that you will give us a second chance. Please feel free to contact me if you would like...

PA
Reviewed 28 October 2016

Stayed for 1 night a couple weeks ago. The rooms were clean but the property looked worn. Good location off rt42 and rt55. The bathroom was average and TV was disappointing. Overall an average hotel for an average price that is clean.

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Helpful?
Thank slw95756
Angela D, General Manager at Residence Inn Deptford, responded to this review

Thank you for taking the time to share your feedback with us. We are looking to renovate the hotel soon and hope that you will return to stay with us again.

Worcester, Massachusetts
Reviewed 20 October 2016

I am a silver reward member so this is not my first RI. Got put in the back on the top floor. Noise from NJTP was terrible. The rooms need an update but were clean. Staff was fine. Breakfast was below par.

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Helpful?
Thank gasguykevin
Angela D, General Manager at Residence Inn Deptford, responded to this review

Please accept my sincerest apology. In the future, I would like to personally assist you with your reservations and we can reserve you a room in another area of our hotel.

Waterbury, Vermont
Reviewed 16 October 2016 via mobile

This hotel room was more like a little apartment. There was a living room, little kitchenette (fridge, little stovetop, microwave) and a separate bedroom. Tv's in the living room and bedroom. It was clean and comfy. The gym had a couple treadmills and an elliptical machine, as well as some weights (but nothing heavy- I think 25 lbs tops). The...

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Helpful?
Thank BrainstormVT
Angela D, General Manager at Residence Inn Deptford, responded to this review

Thank you for your feedback! It was a pleasure to serve you.

Clarksville, Tennessee
Reviewed 27 September 2016 via mobile

There are 4 handicapped parking spaces in the large lot. We stayed at the hotel 4 days, and the first night we came in late. 2 out of 4 of the handicapped spaces were occupied by non-handicapped vehicles and the other two were occupied by drivers with handicapped tags. I complained to the night manager and all he said was...

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Helpful?
Thank Lou_Snut
Angela D, General Manager at Residence Inn Deptford, responded to this review

Thank you so much for taking the time to share your feedback with us. As the General Manager of this hotel I am shocked to hear this story! Please know that this is unacceptable to us and will immediately be addressed. I am so sorry this was your experience and please know that it was an isolated event and will...

Saucier, Mississippi
Reviewed 9 September 2016

a few issues with this place, room 109 plumbing is very slow draining. Toilet runs constantly and stucky stuff on the cabinet in kitchen. Some sort of pill on the floor in the bathroom. Upside- good location, good breakfast, within walking distance to shops, and restaurants.

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Helpful?
Thank Darinda P
Angela D, General Manager at Residence Inn Deptford, responded to this review

Thank you for sharing your experience. We appreciate your feedback and we will use it to improve our performance. We value you as our guest and are committed to delivering an above average hotel experience. We hope to have you back again!

Greensburg, Pennsylvania
Reviewed 7 September 2016

Room 110 Toilet seat in one bathroom is broken Vent panel over microwave is broken. When door was opened, the panel fell down on me. My husband taped it up. When we moved in, 5 of the windows were unlocked! Being on the ground floor, someone could have broken in had we not locked them. There was no courtesy/information book...

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Helpful?
Thank maryann w
Angela D, General Manager at Residence Inn Deptford, responded to this review

Thank you so much for giving us feedback. You have been extremely loyal to us and we want to make it right with you. Please email me at: angela.durant@pillarhotels.com so that I can make this right with you. We want you to continue to stay with us. Sincerely, Angela Durant

Cerritos, CA
Reviewed 3 September 2016 via mobile

Marriott hotels residence inn is a category 5 hotel, and I believe they should try to maintain the level with high quality overall experience. The most comfortable part should be bed and quietness. Sofa bed was terrible, broken and worn out as well. In my two week's vacation and mostly in residence INN's, sofa beds should not be considered as...

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Helpful?
1Thank Atul_Shukla
Angela D, General Manager at Residence Inn Deptford, responded to this review

Thank you for taking the time to share your feedback with us. You have every right to be disappointed. We want to make it right with you. Please contact me at angela.durant@pillarhotels.com so I have your contact information. Thank you. Angela Durant

Atlanta, Georgia
Reviewed 31 August 2016

Felt like all other Residence Inn's I've been too. Room was clean. Bedroom was a bit smaller than other hotels and the bed was a full, where I am used to a queen or king. Staff were all cordial and we had no problems. There was a free reception one evening with burgers and grilled chicken. I think they do...

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Helpful?
Thank NYCinATL
Angela D, General Manager at Residence Inn Deptford, responded to this review

Thank you for giving us your review. We appreciate you taking the time to do this for us. It was a pleasure to serve you and we look forward to having you back soon!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Breakfast
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Self-Serve Laundry

Additional Information about Residence Inn Deptford

Address: 1154 Hurffville Rd, Deptford, NJ 08096-2040
Region: United States > New Jersey > Deptford
Price Range: £99 - £170 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Deptford 3*
Number of rooms: 102
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Also Known As:
Residence Inn Deptford Hotel Deptford
Deptford Residence Inn
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Deptford staff and other travellers.
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Questions? Get answers from Residence Inn Deptford staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get low and on the parking lot side or get out.”
 of 5 bubbles gasguykevin, 20 Oct 2016 | Read review
“stay to back of building, not on ground floor.”
 of 5 bubbles 494maryannw, 7 Sep 2016 | Read review
“Avoid rooms close to the highway.”
 of 5 bubbles HenryH993, 31 Aug 2016 | Read review
“all suites are huge!”
 of 5 bubbles JS3Travel, 11 Aug 2016 | Read review
“Find a different place to stay”
 of 5 bubbles 424wguava, 10 May 2016 | Read review
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