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Sheraton Eatontown Hotel

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Sheraton Eatontown Hotel
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348 Reviews from our TripAdvisor Community

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Showing 342: English reviews
Bronx, New York
Reviewed 6 days ago NEW

I have stayed at this particular hotel on the Saturday after Thanksgiving for many years & this year I was so disappointed. We were given a room on the 4th Floor & I was horrified at how bad it was. First of all, the rugs in the hallway are BEYOND stained & just plain filthy. We got into our room...

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Helpful?
Thank Susan D
London, United Kingdom
Reviewed 1 week ago NEW

I would say that the management of and investment in this property reflects the poor standards in the room, room service, the lobby area. Not worth the money. A half empty car park over the busiest weekend in the year says it all....and that I am not alone in my views

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Helpful?
Thank Smbpr1
Reviewed 1 week ago

I have stayed here for more than 10 nights on business, but I definitely won't be back. The dark hotel is a dinosaur from the 90s and both the rooms and public areas require a complete renovation. During my stay I experienced several shortfalls from the staff: the female blond manager was gossiping about other guests at the front desk,...

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Thank Hamburger_Hank
Atlanta, Georgia
Reviewed 1 week ago

I used to live in the area. There aren't that many decent hotels around, and whenever I had people visiting that I could not host in my home it was always a struggle to find a decent hotel at a fair price. After moving out of the area, and needing to come back for a visit, this time it was...

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Thank CaptainMiles
Altanta, Georgia
Reviewed 2 weeks ago

I stay in the area very often, typically at a Marriott or Hilton property. I stopped checking the Sheraton hotel pricing long ago because it was always higher. I believe I last stayed 7 years ago. So I was delighted when I checked pricing recently and found the pricing was comparative to that of the Marriott and Hilton, so I...

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Helpful?
Thank kadickerson
Management response:

Dear Kadickerson, We greatly appreciate your thoughts and taking the time to share with us. We agree our hotel does need a renovation and thus we are just about to commence a complete renovation of all our rooms starting in the coming weeks. We strongly feel the new look and feel will deliver the commitment to our guest we are...

Reviewed 2 weeks ago via mobile

The stay is okay. The front desk agent Jolanda Bonilla was very helpful, polite, and really was trying to accommodate me to make me feel more comfortable. I just wish the floors and chairs were not fabric it holds alot of germs...

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Helpful?
Thank Tiffaney H
Brooklyn, New York, United States
Reviewed 2 weeks ago

Sheraton is a name that I generally have in high regard and associate with high quality and expect high standards. This hotel fails in that regard tremendously. The location is in dire condition and is in extreme need of major refurbishments. The hallway carpets are completely stained and totally disgusting. The wallpaper in the hallways is outdated and rotting away...

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Helpful?
Thank MKSNYC
Reviewed 3 weeks ago via mobile

I just checked in at the Sheraton Eatontown hotel at the front desk with Jolanda Bonilla and Essence. There were a few complications with the check in initially due to an information mix up prior to my arrival and those wonderful ladies at the front desk handled it very professionally and in a timely fashion. I'm loving the customer service...

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Thank The S
Reviewed 3 weeks ago

It was my wife and I's wedding anniversary and we decided to stay here by the water. Unfortunately for my wife on my way down here she lost her phone at one of the rest areas. Jolanda was very courteous and kind and communicated with myself and my wife as a true professional extending various courtesies and ensuring my wife...

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Helpful?
Thank Derrick B
Reviewed 4 weeks ago

First room we were given had a huge crack in the window overlooking the rear of the property. The crack had clear shipping tape over it. Just was not acceptable and requested another room. Twice our room key didn't work and so we went down to the desk to get it reenergized or whatever they do to make it work....

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Helpful?
Thank Lloyd F

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Whether traveling to New York, Philadelphia, or Atlantic City, Sheraton Eatontown Hotel is centrally located, near major highways and close to the Jersey Shore, Atlantic City and Seaside Heights. ... more   less 

Additional Information about Sheraton Eatontown Hotel

Address: 6 Industrial Way East, Eatontown, NJ 07724
Region: United States > New Jersey > Eatontown
Price Range: £75 - £131 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Eatontown Hotel 3.5*
Number of rooms: 208
Reservation Options:
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Also Known As:
Sheraton Eatontown
Eatontown Sheraton
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Eatontown Hotel staff and other travellers.
3 questions
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New York City, New York
Toms River, New Jersey
2 months ago

See all questions (3)

Questions? Get answers from Sheraton Eatontown Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Amazing view”
 of 5 bubbles dawnsZ8216DX, 29 Oct 2016 | Read review
“Upper floor on weekend because of karaoke night”
 of 5 bubbles jerrys451, 24 Oct 2016 | Read review
“Terrible service and food.”
 of 5 bubbles tylerlevy90, 28 Sep 2016 | Read review
“Would not recommend this particular hotel. Not well maintained.”
 of 5 bubbles dfs2902, 22 Sep 2016 | Read review
“Top floor is Clib Level, 5th Floor is for SPG members.”
 of 5 bubbles MikeandYong, 28 Aug 2016 | Read review
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