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Residence Inn by Marriott Neptune at Gateway Centre

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Traveller (70)
Room & Suite (63)
Dining (12)
Overview
  • Excellent45%
  • Very good30%
  • Average12%
  • Poor7%
  • Terrible6%
Travellers talk about
“the jersey shore”(21 reviews)
“asbury park”(19 reviews)
“full kitchen”(19 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Heated pool
Non-Smoking Hotel
Airport Transportation
Suites
3 Star Hotel
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Additional information
Offers from Residence Inn by Marriott Neptune at Gateway Centre
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Offers from Residence Inn by Marriott Neptune at Gateway Centre
Special Offer: Member Rates
Hotel packages
Hotel deals
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Rooms
30 Jul31 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (223)
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Traveller rating
93
66
28
16
14
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93
66
28
16
14
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All reviewsthe jersey shoreasbury parkfull kitchenoutlet mallroom suitesink areayogurtfirst floora great place to stayexercise roomwould stay here againhot tubbasketball courtking bedshort drivenew jerseywalmart
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1 - 5 of 217 reviews
Reviewed 1 week ago

It wasn't a good experience at all. When we checked in the room was not properly cleaned/stains on pull-out sofa bedding/ oven, microwave, and dishwasher were dirty. Made request to have these appliances cleaned and was told by front desk staff that this would be...More

Thank mwaithe88
Response from Andrew P, General Manager at Residence Inn by Marriott Neptune at Gateway CentreResponded 4 days ago

Dear Valued Guest, Thank you for selecting the Residence Inn in Neptune. Please accept our sincerest of apologies for a less than stellar stay. Please know we take all our guests comments seriously and yours is no exception. We hope that if your travel plans...More

Reviewed 1 week ago

So, I get there 6/4. It was unseasonably cool for the two days there and fireplace doesn't work. 1st Maintenance guy can't fix it. Second day the head maintenance guy can't fix it. Front desk told me they would refund half of one night....they refunded...More

Thank Pizzapooper
Response from Andrew P, General Manager at Residence Inn by Marriott Neptune at Gateway CentreResponded 4 days ago

Dear Valued Guest, Thank you for selecting the Residence Inn as your hotel of choice! We appreciate your feedback and hope that we will once again have the pleasure of serving you real soon! Warmest regards, Andy

Reviewed 1 week ago via mobile

A Residence Inn is a Residence Inn. They are all pretty much the same. Stayed in room 105 for one night. The bathroom sink had a slow drain and the toilet flapper was fickle and didn’t close right. Other than that, it was clean, convenient...More

Thank edmartinonline
Response from Andrew P, General Manager at Residence Inn by Marriott Neptune at Gateway CentreResponded 4 days ago

Dear Valued Guest, Thank you for selecting the Residence Inn in Neptune. Please accept our sincerest of apologies for a less than stellar stay. Please know we take all our guests comments seriously and yours is no exception. We hope that if your travel plans...More

Reviewed 12 June 2018

My husband and I spent one night at the Residence Inn while attending a wedding. The property is attractive and well maintained, and our suite was very clean. We appreciated the spaciousness and the comfortable couch and bed. However, we found the design of the...More

Thank drclee
Response from Andrew P, General Manager at Residence Inn by Marriott Neptune at Gateway CentreResponded 4 days ago

Dear Valued Guest, Thank you for selecting the Residence Inn and for taking the time to provide your feedback. We have brought your comments to Managament and Staff alike as a teachable moment to better serve our guests now and in the future. Once again...More

Reviewed 28 May 2018 via mobile

On Friday night May 25 th we were checking in Hotel we had made reservations in April for King Bed in 2 room suite When we got to the room it was Queen Bed in one room suite when we approached the front desk the...More

Thank mboyle5087
Response from Andrew P, General Manager at Residence Inn by Marriott Neptune at Gateway CentreResponded 4 days ago

Dear Valued Guest, First and utmost thank you for staying with us. Please accept our sincerest of apologies for a less than stellar stay. Please know we have shared your comments with Management and staff alike and thank you for bringing these issues to our...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Wheelchair access
Pets Allowed ( Dog / Pet Friendly )
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Non-Smoking Hotel
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Room amenities
Microwave
Things to do
Heated pool
Indoor pool
Details
Price range
US$171 - US$421 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$171 - US$421 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (70)
Room & Suite (63)
Dining (12)
Pool & Beach (1)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Questions & Answers
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Room Tips
"Would not recommend this hotel"
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"Get Professional Staff!!!"
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"Ask for a room away from the maids closet, they bang around in the morning."
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"use odd number - room facing golf course"
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