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The Heldrich Hotel & Conference Center

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The Heldrich Hotel & Conference Center
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640 Reviews from our TripAdvisor Community

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Showing 621: English reviews
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Boston, Massachusetts
Reviewed 3 days ago NEW

Nothing like the website. Wifi was a charge - per day, per device. There was nothing in the room describing amenities, hotel services, area restaurants. Nothing. 3 people on the reservation but only 2 of everything. Had to ask for pillows, towels. I guess I expected something special. Had a cheaper, nicer stay at a chain hotel the previous night....

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1Thank karih576
Draper, U
Reviewed 1 week ago

We come to New Brunswick almost every weekend from Feb - May to watch our son play lacrosse. We decided to try the Heldrich for a change. I was surprised when they wanted to charge $11+ per device for wifi and $25 to park the car. It's a nice hotel, but other options are available in the area. We have...

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1Thank Susie R
Gaithersburg, Maryland
Reviewed 1 week ago

this was an excellent trip. i really love staying at the Heldrich. they're always prompt and courteous. the rooms are always clean. there is public transportation close by. an hour long trip gets you into NYC.

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Thank sgt621
Elk River, Minnesota
Reviewed 3 weeks ago

I was in town just for a couple of days for business, so I didn't have a long experience, however the hotel, staff, amenities, etc.. were wonderful. I wish I could have stayed longer to fully experience them.

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Thank 102trisham
Victor R, Manager at The Heldrich Hotel & Conference Center, responded to this review

Dear 102trisham, thank you for a great review about The Heldrich. I am glad that you enjoyed the staff and the amenities. Hopefully next time you can stay longer and enjoy everything we have to offer.

Tinton Falls, New Jersey
Reviewed 3 weeks ago

I had to go to Robert Wood Johnson for my husbands surgery. I stayed at the Heldridge for 5 nights. The hotel was lovely and the staff was very accommodating. They made my stay enjoyable under very unpleasant circumstances.

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Helpful?
Thank valerief597
Victor R, Manager at The Heldrich Hotel & Conference Center, responded to this review

Dear valerief597, thank you for taking the time to write a review of The Heldrich. I am happy to hear that the staff was accommodating during your circumstances. We hope that your husbands surgery went well and he has a speedy recovery. Thank you again for the review.

Manasquan, New Jersey
Reviewed 3 weeks ago via mobile

We were there this past weekend for a wedding. We were a little nervous when we first arrived; there was some kind of craft beer festival at the hotel and it was packed! But once we negotiated the crowd, we were checked in quickly. Our room was considered "Deluxe" but it wasn't particularly large or deluxe-feeling. It was typical of...

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Helpful?
Thank GoFishGirl
Victor R, Manager at The Heldrich Hotel & Conference Center, responded to this review

Dear GoFishGirl. Thank you for taking the time to let us know about your recent stay with us. I am happy to hear that you had a wonderful time at the wedding. I apologize that there were only three pillows in your room ad not enough outlets. I will speak to my staff to ensure we have enough pillows for...

Leuven, Belgium
Reviewed 3 weeks ago

friendly staff, spacious rooms, good wifi. The lounge is nice and good food. The breakfast is basic but is ok. lugage is carried into your room and cleaning staff very helpful when you need some items for your room. Good place for business trips.

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Helpful?
Thank gertd810
Victor R, Manager at The Heldrich Hotel & Conference Center, responded to this review

Dear gertd810. Thank you for a great review. I am glad to hear that the staff was friendly, rooms were spacious and the Wi-Fi was good. I will speak to the chef concerning breakfast. It is comments from you that will help us get better. Thank you again and I hope to see you soon.

London, United Kingdom
Reviewed 3 weeks ago via mobile

The Heldrich is a very good clean hotel, staff are very helpful in all aspects, the Hotel is situated virtually in the middle of New Brunswick and is an ideal location, Buses are nearby, Train station only a short, but best of all is that the hotel has a courtesy vehicle and will take you to a nearby location and...

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Helpful?
Thank Andy B
Victor R, Manager at The Heldrich Hotel & Conference Center, responded to this review

Andy B. Thank you for a great review of The Heldrich. I am happy to read that you enjoyed your stay and the amenities that we offer. We do hope to see you again soon.

Brookline, Massachusetts
Reviewed 4 weeks ago

Our son is enrolled in a Master of Arts Program at Rutgers/Mason Gross school of the arts. the school is right across the street, so this is convenient. There was a good promotional rate. Very nice sized rooms and comfortable bed. Interesting local art on the walls. We all gathered after an art show in the bar/lounge and that worked...

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Thank Lynn O
Victor R, Manager at The Heldrich Hotel & Conference Center, responded to this review

Lynn thank you for a wonderful review of The Heldrich. I am happy to hear that you enjoyed your room and the art the hotel displays. We hope to see you again soon.

London, United Kingdom
Reviewed 4 weeks ago

Room was clean but we were next a stairwell that staff used and the door kept being slammed which woke me. On arrival the sink plug didn't work and had to be fixed. No fridge which would have been nice. Had a free hotel shuttle to certain locations. The gentleman called Dennis, who drove the hotel shuttle, was exceptionally helpful...

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Helpful?
Thank Michelle F
Victor R, Manager at The Heldrich Hotel & Conference Center, responded to this review

Michelle, Thank you for taking the time to write a review. I apologize about the door slamming and waking you up. I will have my team work on the doors next to the rooms so they don't close as fast. I am happy to hear that Dennis took care of you while staying with us and I will pass this...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Christopher's Restaurant at the Heldrich
Christopher's Restaurant at the Heldrich
Cuisines: American, Contemporary
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
Official Description (provided by the hotel)
The Heldrich Hotel where ordinary is obsolete. Located in the heart of New Brunswick, New Jersey, a place where elegance, opulence and ambiance go hand-in-hand with innovation. Where meetings are engineered for results, and your leisure experience is sure to be unforgettable. Located within a few steps of the cultural hub of the city, and a short walk to public transportation and Rutgers University, meet me at The Heldrich! ... more   less 

Additional Information about The Heldrich Hotel & Conference Center

Address: 10 Livingston Avenue, New Brunswick, NJ 08901
Region: United States > New Jersey > New Brunswick
Price Range: £94 - £203 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Heldrich Hotel & Conference Center 4*
Number of rooms: 235
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Also Known As:
The Heldrich Hotel New Brunswick
Heldrich New Brunswick
Heldrich Hotel New Brunswick
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Questions & Answers

Here's what travellers have asked, with answers from The Heldrich Hotel & Conference Center staff and other travellers.
5 questions
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Questions? Get answers from The Heldrich Hotel & Conference Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for room not near stairwell or facing roads.”
 of 5 bubbles michellef377, 29 Jan 2017 | Read review
“Make sure your room is not next to Housekeeping closet to prevent worker noise.”
 of 5 bubbles arthurl410, 23 Jan 2017 | Read review
“Put a microwave and fridge in room”
 of 5 bubbles G3734WEadamg, 19 Jan 2017 | Read review
“Don't stay here unless you like rude people who don't seem to care about their patrons.”
 of 5 bubbles sharonr735, 18 Jan 2017 | Read review
“Corner suites are amazing with 270 deg views and spacious to entertain a whole family.”
 of 5 bubbles C6409ZLpaulk, 16 Jan 2017 | Read review
5 of 5