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American Inn and Suites West Atlantic City

Traveller (222)
Room & Suite (139)
Dining (8)

About

Location
Cleanliness
Service
Value
GreenLeaders GreenPartner
The American Inn and suites is just 4 miles from the Atlantic City Boardwalk and the beach. Make yourself at home in one of the 124 air-conditioned rooms featuring refrigerators and microwaves. LCD televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily. Enjoy amazing views of Lakes Bay directly behind the hotel. Head down to the water and enjoy a day at the private beach, or take advantage of the windsurfing, kayaking and Paddle boarding at Extreme Windsurfing.
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Property amenities
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Breakfast Available
Golf course
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Self-Serve Laundry
Wheelchair access
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Room features
Accessible rooms
Air Conditioning
Family Rooms
Microwave
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Great View
HOTEL CLASS
467Reviews
232Photos
4Q+A
100Room tips
Traveller rating
  • 132
  • 171
  • 94
  • 43
  • 27
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Popular mentions
My wife and I stayed at the Comfort Inn and had a very enjoyable time. Clean rooms and a shuttle to the casinos was a big plus. We plan to make future reservations at the Comfort Inn. I would highly recommend.
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Response from Trail07879185722, Manager at American Inn and Suites West Atlantic City
Responded 5 days ago
We appreciate the feedback! We look forward to seeing you again.
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Horrific. Domestic violence in room next door. Female was thrown into the wall. Phones didn’t work, so had to call front desk and 911 from personal cell phone TWICE. Twice because front desk female attendant NEVER called 911/police the first time. Second time, I got the night
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Response from gmnj230, Manager at American Inn and Suites West Atlantic City
Responded 8 Dec 2018
Dear 471dah, We apologize for the issues you may have encountered.Our staff did notify the authorities properly, however, 911 is reserved specifically for emergency situations and initial contact with the offending parties should have alleviated the situation, eventually iit was necessary to have these individuals removed. We are in the process of remodeling the hotel and at times it is difficult to maintain some public areas. Please be assured that your experience was not the level of service we provide and we would like to have an opportunity to regain your confidence.
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My husband and I were spending a weekend in Atlantic City and I booked the wrong hotel. I thought I was booking the Comfort Inn in Absecon. That was my fault, but the rest is not. Upon arrival, the first thing we noticed was the construction going on. Hotel was half painted,
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Response from gmnj230, Manager at American Inn and Suites West Atlantic City
Responded 29 Oct 2018
Dear RC, We appreciate the feedback and apologize for any inconvenience. Our renovation work began just this past week and was not supposed to interfere with guest experience at this stage. Unfortunately there were issues related to the weather that compounded the problems. We are taking steps to ensure that the issues you referred to are resolved.
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The focus of any hotel room is the bed, and I will say that is the highlight of the stay. The bed was new and the linens were clean and in good condition, pillows were fluffy. I got a great night sleep. Everything else is really rough around the edges (worn carpeting, rips in
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Response from gmnj230, Manager at American Inn and Suites West Atlantic City
Responded 29 Oct 2018
Dear Connie C. We appreciate your feedback and will be reviewing this with our department heads to assure the best service possible in the future.We are in the process of updating our hotel and providing a fresh new look while working to ensure that our guest experience e is the best it can be. Our policy regarding cell phone use at the front desk is prohibited so we will be following up with the individual who checked you in.We apologize for that inappropriate procedure
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For $148 a night this is not worth the price. Two days before we left I saw the price dropped to $98. So I called. They gave me the discounted rate. They did not honor the $50 gift card as I found the rate cheaper noon there website, actually 3 places, but the URL I provided
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Response from gmnj230, Manager at American Inn and Suites West Atlantic City
Responded 21 Sep 2018
Dear Laurie Z Very sorry that you were disappointed with your stay. Your feedback is appreciated since there are some issues that can be readily addressed.Certain items requiring newer furniture and fixtures are forthcoming but in the meantime service and supply issues are things we can work on.I do apologize for the error in judgment by the night desk clerk but I am glad to know the at the breakfast and shower were good. I hope that you may reconsider staying in the future when we can provide a better experience.
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Album Categories
All photosTravellerRoom & SuiteDining Pool & BeachBusiness Centre & Event Rooms
Photo provided by managementAmerican Inn and Suites West Atlantic City
Guest room with queen bed
Our room view
Yellow water (and no that's not urine)
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12345628
Is there an indoor pool?
No inside pool.
0 votes
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14 minutes according to mapping/gps routing.
1 vote
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You must be at least 21 to check in.
0 votes
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The small beach area is great if you like quite. It are not many peopl . You can rent standup paddle board or kayaks or just soak up some ray . We have been here since Monday and we love this place. It you want bigger waves the public beach at Atlantic city is just a 10 minute driv . Hope you enjoy safe travels
0 votes
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"Stay somewhere else"
"I had a 2nd Floor room, was very good."
"Book a room facing the inlet."
"Accessible bathroom with roll-in shower"
"try to choose the rooms at the back of the hotel they have better view"
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12345620
PRICE RANGE
US$61 - US$227 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
comfort inn and suites west atlantic citycomfort inn & suites west atlantic city hotel pleasantvillebaymont inn atlantic cityhampton inn atlantic cityatlantic city hampton inn
FORMERLY KNOWN AS
Comfort inn and Suites West Atlantic City
LOCATION
United StatesNew JerseyJersey ShorePleasantville
NUMBER OF ROOMS
139
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