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All reviews front desk dunkin donuts pancake machine stayed one night room facing new york the breakfast area comfortable beds off the highway continental breakfast parking lot route sink renovation funeral microwave upgrades
I was here about 1.5 years ago. This time I was amazed. They have remodeled the rooms and common areas. The lighting to read in bed was terrific. There are so many hotel rooms that do not not provide enough light to be able to...More
We came on Dec 23 at this hotel and stayed for to nights. The staff at the front desk was very « blasé » and so was the rest of the staff on the other nights. Staff not really helpful - certainly not cheerful - barely polite,...More
Date of stay: December 2018
Response from IHGService, Guest Relations Manager at Holiday Inn Express Ramsey-MahwahResponded 2 weeks ago
Thank you so much for staying with us and for taking the time to leave us your feedback. I am glad to see you have slept well basing on the high ratings you gave. I am sorry for the shortfalls you have encountered...More
Room and bedding is nice and clean. Bath is shower type in good size and very clean.
Breakfast is average quality with good selection.
Access is right off the highway and it is easy to miss if you don’t know the exact location.
The rooms were very clean and they just completed their updating of the rooms. The only complaint, that they have zero control of, is its location. It can be tough to merge on and off of Route 17 in the morning and afternoon hours into...More
Date of stay: September 2018
Thank Hannah A
Response from IHGService, Guest Relations Manager at Holiday Inn Express Ramsey-MahwahResponded 15 October 2018
Hi Hannah A,
I'm really happy you found our rooms very clean and our staff pleasant. It would have been nice to hear that you liked our location as well, but I recognize it wasn't up to your expectations, and for that, I'm sorry. To...More
We are up here for Renaissance Fair with family and our hotel is awesome! Staff is very friendly and she knows directions. Would definitely stay here again. Room is clean and orderly. Very close to restaurants and shopping.
Hotel's Location Near New York City Offers Convenience Our hotel is located in Ramsey, NJ on route 17 N. Main highways are easily accessible. Getting to the city is convenient without any hassles or stress to ensure …Morethat your stay is as relaxing as it is productive. As well, the Holiday Inn Express® Ramsey - Mahwah hotel's staff prides itself in being among the friendliest and most helpful in town. Guests traveling on business appreciate the accessibility to corporations like Peter Kiewit, Konika Minolta, Sharp, Stryker and Onkyo. In addition, since our hotel is located near New York City, our patrons are in close proximity to the numerous businesses found there as well. The on-site Business Center and free high-speed Internet access also make it easy for you to complete work without having to leave the hotel. Regardless of the reason for your trip, you can rest easy knowing that you are staying smart at our hotel, with amenities like a free hot Breakfast Bar and fitness center. Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.
Response from Holiday Inn Exp... R | Property representative |
We not have a shuttle, however we can arrange for a taxi to drop you to the train station.
We do not have coin operated laundry machines for guest use, but we have a same day service that picks laundry from Mon-Fri.
We live in town - it is not 70 miles to time square - more like 30. There r many options to get to nyc as many people commute there each morning. As noted you can take a train or there is an express bus that runs down... More
We live in town - it is not 70 miles to time square - more like 30. There r many options to get to nyc as many people commute there each morning. As noted you can take a train or there is an express bus that runs down franklin turnpike Mahwah each morning. Both train and bus are very close to hotel-a minimum fare Uber ride about 5 dollars
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"The rooms are quiet if you select the back side of the building away from any truck parking."