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Saddle Brook Marriott

Marriott HotelsUS$286*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Saddle Brook Marriott
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367 Reviews from our TripAdvisor Community

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There are newer reviews for Saddle Brook Marriott
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Showing 363: English reviews
Hopewell Junction, New York
Reviewed 11 April 2017 via mobile

I have been traveling for work over the past several weeks (with several more to go) and have the pleasure of staying at the saddle brook Marriott while out of town. The staff is beyond accommodating! Carole in the dining room is top notch - very friendly and always makes us feel at home. Tamika and Stephanie in the concierge...

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Helpful?
Thank DMertz
Hopewell Junction, New York
Reviewed 11 April 2017 via mobile

Having to be out of town for a few nights and missing the feeling of home was soon corrected when we stopped in to the Concierge lounge. The warmth from Stephanie and Tamika change a day where home was my first choice to a day like I felt I was taken care of by my family members. The laughter and...

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Thank SNTerrano
Saddle Brook, New Jersey
Reviewed 6 April 2017

This is two months late, but I still need to post it. I have traveled to New Jersey for the last 10 weeks and stay at the Marriott because it is full service. You can say what you want about the age of the hotel, but the customer service is outstanding. I have never had a negative interaction with any...

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Thank dphollands
Woodstock, Georgia
Reviewed 30 March 2017

I have been coming to the Saddlebrook Marriott for nearly 2 years for a project I have been working on. This is one of the most hospitable hotels I have ever stayed at. I travel a lot, so I see a lot of different hotels, including the highest end properties such as the Ritz, The Westin, Four Seasons and W,...

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Thank rbgowens2
Reviewed 30 March 2017 via mobile

Actually is my second time here, it becomes worts. The hotel looks like in deep ruins, old, broken and smells old. Of course it depends on the room you have , my ,250 is the worts I have never see I my life. In front of the highway, to be precise, in the toll. And if not enough , I...

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Helpful?
Thank Raunel N
MarriottSaddleBrook, General Manager at Saddle Brook Marriott, responded to this review

Good Morning from the Saddle Brook Marriott, Thank you for taking the time to share your recent experience at the Saddle Brook Marriott with us. Every process put in place is aimed at providing you with an unforgettable hotel experience. From your recent feedback, I am disappointed to learn that we fell short of your expectations. I would like to...

Reviewed 27 March 2017

I live in the area and I come to the Marriott often to do interviews and work. I typically use the restaurant as my meeting space and I occasionally order an appetizer. The staff at this property are always welcoming and willing to go the extra mile to meet my requests. I enjoy conversing with Ciarra, Pablo, and Samantha. They...

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Helpful?
Thank Lenny C
Tacoma, Washington
Reviewed 9 March 2017 via mobile

Okay I have to explain my title. First, this marriott employees are GREAT, I have no issue with them. In fact they are the reason for the rating being as high as it is. Now the marriott itself. It's older, the rooms are very dated, and it smells. For the cost, I'm very surprised that they stay in business without...

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1Thank Michael T
MarriottSaddleBrook, General Manager at Saddle Brook Marriott, responded to this review

Good Day from the Saddle Brook Marriott Thank you for taking the time to share your recent experience at the Saddle Brook Marriott with us. I am very sorry our current appearance was not what you had anticipated. We strive to maintain the highest standards, not only in service, but also with regards to maintaining the overall look and feel...

Princeton, New Jersey
Reviewed 21 February 2017

This is a nice property, however I had a terrible experience. Martha, a front desk agent ensured that I had a terrible experience at this hotel. From the moment I checked in she made sure to be rude and make any request I had a total nightmare. This was possibly the worst customer service I have ever had. Hospitality is...

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1Thank jjtell
MarriottSaddleBrook, General Manager at Saddle Brook Marriott, responded to this review

Thank you for sharing your recent experience with us at the Saddle Brook Marriott. We would greatly appreciate if you would contact us at the property to discuss your experience further.

Reviewed 14 February 2017 via mobile

The bar is a very good socialization place after work. Bar munchies are excellent. If you want to stay for dinner I would highly recommend it. The Benin is varied and the food quality is high for a hotel

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Thank bt70nyc
Reviewed 12 February 2017

Every single staff member is professional and very courteous. I have stayed here numerous times over the past year for business travel and have never been disappointed with any interaction. If I've asked for a certain room and it's available then I am accommodated. If it isn't, they'll search for something comparable to my request. Prompt greetings at each visit...

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Helpful?
Thank Tamale8

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Public Wifi
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Concierge
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
Saddle Brook Marriott offers a convenient location just minutes from Elmwood Park, Hackensack and other cities in Bergen County, in New Jersey. Our Saddle Brook hotel's proximity to Paramus and Paterson is ideal for business and leisure travel. ... more   less 

Additional Information about Saddle Brook Marriott

Address: 138 New Pehle Avenue, Saddle Brook, NJ 07663
Region: United States > New Jersey > Saddle Brook
Price Range: £122 - £203 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Saddle Brook Marriott 3.5*
Number of rooms: 245
Reservation Options:
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Also Known As:
Marriott Saddle Brook Hotel Saddle Brook
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Questions & Answers

Questions? Get answers from Saddle Brook Marriott staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“don't book any room”
barbarakU9196ZJ, 13 May 2017 | Read review
“All rooms are best”
edmundon82, 8 May 2017 | Read review
“Get the fourth floor ... ask for Zofija as your housekeeper.”
rbgowens2, 30 Mar 2017 | Read review
“Top, Always Top FL”
rokb2013, 19 Jan 2017 | Read review
“Ask for a non highway frontage room”
kevina169, 30 Nov 2016 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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