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Saddle Brook Marriott

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Traveller (43)
Room & Suite (13)
Dining (4)
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Overview
  • Excellent40%
  • Very good29%
  • Average17%
  • Poor8%
  • Terrible6%
Travellers talk about
AMENITIES
Free Internet
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
3 Star Hotel
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Rooms
3 Jun4 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (394)
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149
114
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34
26
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149
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67
34
26
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81 - 85 of 390 reviews
Reviewed 2 September 2016

Hotel very close to Garden State Parkway, but no surrounding restaurants except for a Dunkin Donuts. Room was comfortable but could have used a little updating. All staff was very pleasant and helpful. Hotel restaurant was very good and very helpful with my gluten allergy....More

Thank Susan M
Response from MarriottSaddleBrook, General Manager at Saddle Brook MarriottResponded 9 September 2016

Thank you for sharing your experience at the Saddle Brook Marriott. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued guest, your feedback will...More

Reviewed 30 August 2016

I'd give this hotel a higher rating if it weren't a particular staff member in the maintenance department by the name of Jeff. He came off as friendly and helpful but the next thing I knew, I was sent a disgusting harassing x-rated video of...More

1  Thank Cinol47
Response from MarriottSaddleBrook, General Manager at Saddle Brook MarriottResponded 2 September 2016

Thank you for your response, I was shocked to hear your feedback on the staff at the hotel. Please feel free to contact me at 201.843.9500 as I would love to speak with you to in reference to the situation. Saddle Brook Management

Reviewed 23 August 2016

Once again, a virtual empty hotel and I'm sorry we don't have any upgrades, but thanks for your loyalty as a Platinum Member. Really?? Why play that game? Was there for one Friday night and there was no one at this place, but no upgrades...really?...More

Thank WDWCM87
Response from MarriottSaddleBrook, Front Office Manager at Saddle Brook MarriottResponded 25 August 2016

Thank you for your comments, upgrades are available based on availability at time of check in. Sorry you do not like the state and you experienced challenges during your stay.

Reviewed 18 August 2016

I was here for business. Hotel is showing its age. Could not get into my room as door was stuck, maid had to show me how to get in. Bar and restaurant on the premises. Would not stay here if in the area again.More

Thank Bill F
Response from MarriottSaddleBrook, Front Office Manager at Saddle Brook MarriottResponded 19 August 2016

Thank you for your comments on your recent stay in Saddle Brook. With the high humidity in the area over the past week, some of our guest room doors did swell and cause the doors to stick with the frames. We recently went through and...More

Reviewed 13 August 2016 via mobile

This hotel has been fixture at this location for over 40 years. Marriott has done good job of updating interior occasionally. Staff are polite and a customer care attitude is evident. Buffet breakfast was modest but all the offerings were fresh. Still a nightmare getting...More

Thank Serviceprof
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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Free Parking
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free Internet
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Airport Transportation
Concierge
Self-Serve Laundry
Breakfast Available
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$157 - US$240 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$157 - US$240 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (43)
Room & Suite (13)
Dining (4)
Pool & Beach (3)
Business Centre & Event Rooms (3)
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Room Tips
"All room furnishings are the same and as far as a view goes......you are either looking at a parking lot, a..."
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"Odd numbered rooms face East, which I find to be nice in the mornings."
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"Ask for a king room if you have no children"
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"stay away from the ground floor rooms"
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