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We had a terrible experience.
Traveling with the family on a late flight they canceled the booking without notice and over booked the hotel. We found ourselves looking for another hotel at 1:00am. I would never recommend another Candelwood Suite in Secaucus again.
Thank Daniel P
Response from IHGService, Guest Relations Manager at Candlewood Suites SecaucusResponded 1 week ago
Hi Daniel P,
Thank you for taking the time to write a review of our hotel. It is truly disheartening to hear about the issues you had with your reservation. This is not the true service we endeavor to deliver and for that we are...More
I stayed here for 3 nights for business. Since Manhattan hotels are enormously expensive and I needed a hotel with a kitchen and close to the airport, I decided on this place.
From the outside, the hotel might look and feel a bit outdated but...More
We had booked this hotel through Tickets at Work and realized when we arrived that it was more of a long-term stay hotel. We had planned to take the shuttle to catch the train to Penn Station only to discover that the shuttle only runs...More
Thank Debby B
Response from IHGService, Guest Relations Manager at Candlewood Suites SecaucusResponded 3 weeks ago
Dear Debby B,
Thank you for leaving us a feedback. Everything we do is aimed at providing our guests with excellent service and comfortable accommodations, however, we regret to read that in this case, we have fallen short of your expectations. We take comments such...More
Tucked away from the fast paced city this location offers all the amenities of home with the accessibility of living right in the mix of it all. Hotel staff is friendly, knowledgeable and extremely welcoming. Rooms are clean and modernized. Great place to stay.
I traveled to Mitsuwa marketplace @ Edgewater NJ all the times, this is another hotel I stay overnight before driving 20-30 mins to famous Japanese mall. Hotel location is right out from toll so it's a bit tricky to suddenly move from EZpass lane far...More
Response from IHGService, Guest Relations Manager at Candlewood Suites SecaucusResponded 3 April 2017
Thank you for taking the time to share your recent experience at our hotel. I absolutely appreciate the generous overall rating you have given for your stay including your kind regards toward the level of service our hotel staff members rendered during your...More
US$137 - US$187 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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