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We were attending a local service dog program event in NJ and decided on this hotel. What an excellent choice! We were greeted with an awesome receptionist (forgot her name or i would say). She was able to answer all of my questions about the...More
Thank Caleb A
Response from Kim N, General Manager at Holiday Inn Express Hotel & SuitesResponded 1 week ago
Dear Valued Guest, Thank you very much for the compliments to our property. Your happiness with our brand is our top priority. We hope to have you with us again in the future. Thank you again for your positive feedback!
Arrived at noon and was able to be in a room. Clean and HUGE kings size room. Microwave, Fridge and TV were clean, working and I had no issue with anything in the room. The mall is literally a driveway away on the same side...More
Thank Barbara R
Response from Kim N, General Manager at Holiday Inn Express Hotel & SuitesResponded 9 December 2017
Dear Valued Guest, Thank you very much for choosing to stay at the Holiday Inn Express. Your happiness with our brand is our top priority. We are so happy you enjoyed your spacious King room with early check-in, along with breakfast and our convenient location...More
Stayed for one night while on business. Check in was quick and friendly enough. The room was slightly on the warm side and took quite awhile to cool down. Bed was comfortable and the room was clean. I just wish doors were fitted with quiet...More
Response from Kim N, General Manager at Holiday Inn Express Hotel & SuitesResponded 4 weeks ago
Hello, Thank you for your feedback regarding your stay at our property. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We are truly sorry you were disturbed by the hallway door noise. We are addressing this concern....More
Stayed at this hotel for 2 nights for a soccer tournament. On the first night, my daughter found a roach on her bed. My husband took the roach down to the front desk. Where there’s one roach, there are usually more...gross.More
1 Thank denshanr
Response from Kim N, General Manager at Holiday Inn Express Hotel & SuitesResponded 20 March 2018
Thank you for taking the time to tell us about your experience at our property. We are sincerely sorry about the 'roach' your daughter found in the bed. We completely understand how this affected your opinion of the Holiday Inn Express. In every effort to...More
To Zach....... Thank you for the excellent customer service..... I love this hotel! It's always clean and everyone is so personable. Since im a few hours from home. It matters!! Love the location too. Very convenient .
Response from Kim N, General Manager at Holiday Inn Express Hotel & SuitesResponded 4 November 2017
Thank you sincerely for the compliments to our staff. We hope to have you with us again to get another chance to impress you with the committed members of our team!