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Protea Hotel by Marriott Franschhoek

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Room & Suite (36)
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Certificate of Excellence

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Certificate of Excellence
The 4-Star Protea Hotel Franschhoek, which overlooks the majestic mountains and vineyards of the historic village of Franschhoek, some 80 km east of Cape Town, prides itself on its charming ambiance, gracious style and attentive service. Indeed, if you are seeking a hotel which exudes tranquility and beauty, look no further than the Protea Hotel Franschhoek. With so much to do in this quaint town, Protea Hotel Franschhoek provides the perfect base for your holiday. With a renowned restaurant, conference facilities, luxury accommodation, a sparkling swimming pool and, being in the heart of wine country, a well-stocked vinotique; coming home is always a pleasure. Take advantage of our convenient location and explore Franschhoek's wide array of culinary establishments, art galleries, cheese factories and some 25 world famous wine estates. Franschhoek is one of South Africa's leading culinary and wine-tasting destinations. Various outdoor activities, such as horse-riding, golf, backpacking and trout-fishing, can also be arranged. The luxurious accommodation offered by the 4-Star Protea Hotel Franschhoek is a welcoming retreat at the end of a long day spent exploring this splendid town.
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Property amenities
Pool
Restaurant
Free parking
Free High Speed Internet (WiFi)
Bar/Lounge
Room service
Airport transportation
Babysitting
Banquet Room
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
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Room features
Air conditioning
Non-smoking rooms
Suites
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HOTEL STYLE
Mid-range
Family
HOTEL CLASS
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130Reviews
100Photos
10Q+A
32Room tips
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Popular mentions
Such a beautiful little hotel right in the heart of Franschhoek. Beautifully decorated common areas, gorgeous décor, spotlessly clean, pool area is gorgeous and the staff are wonderful and nothing is ever too much trouble right from the beginning when we booked to the moment we
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Response from JRJennyJR, General Manager at Protea Hotel by Marriott Franschhoek
Responded yesterday
Dear Hayley F Thank you for taking the time to rate your recent stay. We appreciate the feedback and have shared you comments with the TEAM. It was our pleasure to serve you. Yours in hospitality Management and TEAM
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Had to attend a family emergency in Paarl and had a very late check-in to the Hotel. The gentleman at reception was gracious and courteous. The hotel was not full so I was fortunate and get a room.The room was very pleasant with an extremely comfortable bed and beautifully
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Response from JRJennyJR, General Manager at Protea Hotel by Marriott Franschhoek
Responded 4 days ago
Dear 401clintk Thank you for taking the time to rate your recent stay. We appreciated your valued feedback and the opportunity provided to address your concerns. I can only surmise from the feedback provided that the result of the noise is from one of our groups that left rather early in the morning. It would have been their luggage, mixed in very possibly with their voices as they were handing in their room keys to check out and picking up their breakfast boxes to leave. As a teacable moment we have shared your feedback with the hotel TEAM. We predominantly do not get feedback of the hotel being noisy thus we note your comments. It is regrettable that you did not get the good nights rest you surely deserved. I trust that this isolated incident will not deter you from visiting us again. Kind regards Hotel Management and TEAM
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A great experience. Great service, nice room, fabulous food at the restaurant downstairs, friendly staff,good position. Ten out of ten in all respects. The protea President hotel in Cape Town could learn a lot from this hotel, in how to run a hotel properly!
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Response from JRJennyJR, Management Assistant at Protea Hotel by Marriott Franschhoek
Responded 6 days ago
Dear Stevetravelling2015, Thank you so much for taking the time to rate and review the Protea Hotel by Marriott Franschhoek. What a pleasure it was to have read that review. We, as a TEAM, are pleased that we could make your stay with us such a memorable one. We strive to always do our best and guests such as yourself make it that much more worthwhile. If your travels are ever to bring you back to Franschhoek we hope to welcome you again! Kind regards, Management and TEAM
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What a special weekend - went for a friends wedding and loved staying here, breakfast was amazing and hassar grill was fantastic, small and quaint hotel - has a boutique hotel feel - We spend a weekend once a year in Franschhoek- will definitely be back to stay at the protea
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Review collected in partnership with this hotel
Response from JRJennyJR, Management Assistant at Protea Hotel by Marriott Franschhoek
Responded 1 week ago
Good day Coastal02313729662 Thank you for taking the time to rate and review your stay with us at the Protea Hotel by Marriott Franschhoek. We appreciate the great feedback. We're so pleased that we could make your weekend such a memorable one, It was definitely a pleasure serving you. We look forward to welcoming you again. Kind regards, Management and TEAM
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We stayed here recently for 2 nights during our travels in South Africa. We had a lovely meal at The Hussain Grill which is attached to this Hotel and would recommend both facilities to any travellers. All the staff at the Hotel and the Restaurant were very friendly and wanted
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Review collected in partnership with this hotel
Response from JRJennyJR, Management Assistant at Protea Hotel by Marriott Franschhoek
Responded 2 weeks ago
Good day 426debbie, Thank you for taking the time to rate and review the Protea Hotel by Marriott Franschhoek. We're glad you enjoyed your stay with us and hope to welcome you again. Kind regards, Management and TEAM
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Dear Heather Thank you for your inquiry. We have luggage storage available and will gladly assist you. We look forward to welcoming you. Kind regards Jennifer
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Dear Sue Thank you for your enquiry. We have one family room and two sets of interleading rooms that would be suitable to your family needs. Please advise should you require any additional assistance. Kind regards Jennifer Reichgelt
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Agree with the other answers. We were there in January and it actually rained a fair bit. There are some low use advisories such as asking guests to take shorter showers and the water pressure is fairly low, but they don't seem as concerned there as they do in Cape Town itself. I think you will be fine. Its a nice hotel
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Dear BellaGlas We provide pool towels to our GUESTS for use around the pool. Kind regards Jennifer
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Dear Vincent D you can arrange private wine tours whereby the drivers/guide will collect you from the hotel and take you to the estates you wish to visit. Most visitors make use of the Wine Tram tours. The ticket office is a short walk from the hotel and offer 7 different routes packaged to your needs. I trust the above has been helpful. We look forward to welcoming you. Kind regards Jennifer
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"Great room at the front ."
"We looked out onto the garden and pool area away from the roadside."
"All rooms pool facing - with some having a view of the wonderful sunset over the franshhoek pass - rooms 19 - 24 (I think)"
"Rooms overlooking the pool are nicest."
"We were delighted that our room number two was adjacent to the pool, 10 feet away."
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PRICE RANGE
US$127 - US$200 (Based on Average Rates for a Standard Room)
LOCATION
South AfricaWestern CapeFranschhoek
NUMBER OF ROOMS
40
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