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Protea Hotel by Marriott Franschhoek

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Protea Hotel by Marriott Franschhoek
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312 Reviews from our TripAdvisor Community

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Showing 288: English reviews
Durban, South Africa
Reviewed yesterday NEW

I completed the hotel survey as we were disappointed on a recent visit. It is apparent that certain rooms/areas are a bit tatty but they are commencing a refurbishment which might tempt a return visit in future. Breakfast was chaotic & poorly supervised with basics not being attended to, glasses, cups, spoons, replenishing food etc but what we ate was...

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Helpful?
Thank TnTdurbs
Reviewed 4 days ago NEW

We had a good two night stay here while we visited for a trip on the wine tram (highly recommended!). Staff were friendly and helpful, and it was a <5 minute walk to the main strip of Franschhoek shops and restaurants.

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Helpful?
Thank Robert K
JRJennyJR, General Manager at Protea Hotel by Marriott Franschhoek, responded to this review

Thank you for sharing your experience at the Protea Hotel Franschhoek through the Guest Satisfaction Survey. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a VALUED CUSTOMER, your feedback will be shared with the team to continue to inspire and...

Cape Town Central, South Africa
Reviewed 1 week ago

We stayed at this hotel for two nights in celebration of my husband's birthday. It was a pleasant stay and we felt rested when we checked out on the Monday morning. We were allocated a Junior Suite and it was fabulous! Spacious, quiet and away from the street and the bed, pillows and towels were, as usual, tops! As Prokard...

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Thank MarianKreviews
Lemvig
Reviewed 4 weeks ago via mobile

A good place to stay a few days in Franschhoek. Nice and clean rooms, beautiful garden with pool and sunbeds, breakfast in top and a very nice staff to make your stay pleasent. The hotel is near everything in town and we had a great holiday - recommended!

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Helpful?
Thank BoAagaardMadsen
Errard, General Manager at Protea Hotel by Marriott Franschhoek, responded to this review

Dear BoaagaardMadsen Thank you very much for your kind words and going to the trouble of filling out this review which we are most appreciative about. Kind regards, Errard

Bangkok, Thailand
Reviewed 28 October 2016

Loved this hotel, all rooms set around a pool, breakfast was good with lots of options. Staff were friendly and rooms were really comfortable. Location is a short walk (10 mins) from town centre) but a really nice walk into town.

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Helpful?
Thank BangkokBunny
Errard, General Manager at Protea Hotel by Marriott Franschhoek, responded to this review

Dear BangkokBunny Thank you so much for your kind and much appreciated review. We shall this onto our TEAM. Safe travels and kind regards, Errard

Victoria, Canada
Reviewed 23 October 2016

A group of us recently stayed at this hotel for two nights, and we all had units on the ground floor around the lovely courtyard and pool area. Although the hotel is on the main street, we did not hear any traffic noise being at the back of the property. Our rooms were spacious and very clean, and a wonderful...

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Helpful?
Thank LoisLane1949
Errard, General Manager at Protea Hotel by Marriott Franschhoek, responded to this review

Dear Lois Thank you so much for your informative review which is much appreciated and will be passed onto all our TEAM members. Kind regards, Errard

Vanderbijlpark, Gauteng, South Africa
Reviewed 10 October 2016

We stayed in the Protea hotel since it is within easy walking distance to all popular spots in town, with an added advantage of s slight down hill on the return leg when you are tired. The hotel is a nice old building and the service is great. However, do not trust management if they give you a room facing...

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2Thank abcdef493
Errard, General Manager at Protea Hotel by Marriott Franschhoek, responded to this review

Dear AlphaNumerical Thank you for your review and highlighting our positive advantages of location. As for our road side rooms - these are not normally a problem, but we will look into the possibility of ensuring that we take the necessary precautions to avoid any possible noise complaints. Your comments are appreciated and will be addressed, thank you and Kind...

Stratford-upon-Avon, United Kingdom
Reviewed 6 October 2016 via mobile

We stayed in two places whilst in Franschoek and the Protea was our 'less expensive' choice. Firstly accommodation in this area is higher than the normal for South Africa but this is understandable as both the quality of the hotels and location is excellent. If you're looking for a 'less expensive' choice then this hotel is perfect as its clean,...

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1Thank annahamlet82
Errard, General Manager at Protea Hotel by Marriott Franschhoek, responded to this review

Dear Anna Thank you for your review which is much appreciated. We have what we call a "Walk In" rate, which we advertise on our rates Board and is exclusive of Breakfast, unless a GUEST wants our Bed & Breakfast option. This rate is normally for our standard rooms which are less expensive. We are pleased that you enjoyed visit...

Reviewed 4 October 2016

We stayed at the Protea for 1 night on 9/30. We have no complaints. The location of the hotel is a 5 minute walk (maybe less) to the wine tour ticket booth, which was our first activity once we arrived. The hotel had parking for our rental car, which is one of the reasons we chose this hotel. The Protea...

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Helpful?
Thank honestcustomer1981
Errard, General Manager at Protea Hotel by Marriott Franschhoek, responded to this review

Dear Customer1981 Thank you so much for a wonderful review on our small Boutique Hotel which is quaint and well located. We are really happy, that you enjoyed and appreciated your visit to Franschhoek. The restaurant that you mentioned is called Roca at Dieu Donne Wine Estate overlooking Franschhoek. Kind Regards, Errard

Vanderbijlpark, South Africa
Reviewed 29 September 2016

We thoroughly enjoyed Franschoek, the atmosphere, the restaurants and the people. The hotel is absolutely ideally based for this outing which makes most of the restaurants and sight spots within walking distance. The hotel itself is a beautiful old building well maintained with great friendly and helpful staff. However, it is build on the main road, and the noise level...

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Helpful?
Thank misfsnewco
Errard, General Manager at Protea Hotel by Marriott Franschhoek, responded to this review

Dear David Firstly, once again, I am sorry for any inconvenience that you experienced during your visit. I have looked into your pre-booking arrangements and seen that a Standard Room was reserved for you in accordance to the pricing structure as arranged via the Agent. All our Standard rooms are located in the main building of this hotel and due...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Room Service
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The 4-Star Protea Hotel Franschhoek, which overlooks the majestic mountains and vineyards of the historic village of Franschhoek, some 80 km east of Cape Town, prides itself on its charming ambiance, gracious style and attentive service. Indeed, if you are seeking a hotel which exudes tranquility and beauty, look no further than the Protea Hotel Franschhoek. With so much to do in this quaint town, Protea Hotel Franschhoek provides the perfect base for your holiday. With a renowned restaurant, conference facilities, luxury accommodation, a sparkling swimming pool and, being in the heart of wine country, a well-stocked vinotique; coming home is always a pleasure. Take advantage of our convenient location and explore Franschhoek's wide array of culinary establishments, art galleries, cheese factories and some 25 world famous wine estates. Franschhoek is one of South Africa's leading culinary and wine-tasting destinations. Various outdoor activities, such as horse-riding, golf, backpacking and trout-fishing, can also be arranged. The luxurious accommodation offered by the 4-Star Protea Hotel Franschhoek is a welcoming retreat at the end of a long day spent exploring this splendid town. ... more   less 

Additional Information about Protea Hotel by Marriott Franschhoek

Address: 33 Huguenot Road, Franschhoek 7690, South Africa
Region: South Africa > Western Cape > Franschhoek
Price Range: £68 - £168 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Protea Hotel by Marriott Franschhoek 4*
Number of rooms: 30
Reservation Options:
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Hotel Style:
#1 Best Value Hotel in Franschhoek
#3 Business Hotel in Franschhoek
#8 Luxury Hotel in Franschhoek
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Questions & Answers

Here's what travellers have asked, with answers from Protea Hotel by Marriott Franschhoek staff and other travellers.
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Questions? Get answers from Protea Hotel by Marriott Franschhoek staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid road frontage unless double glazing is part of the hotels planned upgrade.”
 of 5 bubbles TnTdurbs, 9 Dec 2016 | Read review
“Best to request a room away from the street.”
 of 5 bubbles MarianKreviews, 29 Nov 2016 | Read review
“Rooms around the pool and courtyard would be quieter from traffic noise.”
 of 5 bubbles LoisLane1949, 23 Oct 2016 | Read review
“Unless you can get a room at the back, stay away there are better options available in Franschoek.”
 of 5 bubbles abcdef493, 10 Oct 2016 | Read review
“It looked like all of the rooms have a view of the central courtyard where the pool is located but I'm not sure.”
 of 5 bubbles honestcustomer1981, 4 Oct 2016 | Read review
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