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Protea Hotel by Marriott Franschhoek

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Protea Hotel by Marriott Franschhoek
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342 Reviews from our TripAdvisor Community

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Showing 316: English reviews
Horley, United Kingdom
Reviewed 3 days ago NEWvia mobile

Probably the worse hotel for service and decor. Food abysmal. The location is good and that's it. It's noisy, tired and needs to be seriously updated. The pool loungers were dreadful and such a shame as the pool itself is nice. Breakfast was so disappointing using cheap breads and again service terrible. Three times I asked for tea. The cooked...

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Helpful?
Thank mootymeister64
Durban, South Africa
Reviewed 6 days ago NEW

We had a very large room with a balcony, full spacious bathroom and very comfortable bed. The staff were very friendly and helpful, very good breakfast, safe parking on site, beautiful mountain views. The hotel is very conveniently situated and within walking distance of all the shops and restaurants in Franschhoek. The receptionist, Charlene, was very helpful and assisted us...

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Thank jenikambo
London, United Kingdom
Reviewed 1 week ago

We did not expect much from this hotel. Last minute booking. Franschhoek is very busy at this time of the year and Protea was our only option left... Well, the staff is nice. Breakfast is good Night reception very good The bedroom is a little bit tacky but the bathroom are clean. Our bedroom had a rug to mask the...

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Thank LondonHi
manchester
Reviewed 1 week ago

Stayed here for three nights. Had a ground floor room which overlooked the garden and pool. Unfortunately it was close to where staff got their supplies for cleaning the rooms, so it could be a little noisy in the morning. The rooms are large, but are a little tired looking. Air conditioning is very efficient. There is a fridge in...

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Thank bj_webster
Llandudno, United Kingdom
Reviewed 2 weeks ago via mobile

Great breakfast. Relaxing pool area. Very central so light stroll to restaurants. Rooms are old fashioned with thin walls so a little noisy but otherwise excellent. They all overlook the pool so the ground floor rooms are ideal for pool users. Large car park for 30 room hotel. We loved it and would definitely stay here again.

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Thank John L
Toronto, Canada
Reviewed 2 weeks ago via mobile

We only spent a night here, but liked the homey cottage feel of the room (pool side, second floor). Located at the entrance to Franschhoek, it is quiet, within walking distance to anything within the town core, and in immediate vicinity to one of the best restaurants (Ryan's Kitchen) and a great breakfast place, BCCCIS. Rooms were comfortable, but the...

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Thank TravelandLearn_11
Reviewed 3 weeks ago

Good place to stay...apart from our room. Great space but no light! Don't let this put you off the hotel though, good service generally, good breakfast and central location. The only light source was from two ceiling vents and a door that opened up onto the landing wall...not what I'd expect for a suit of rooms!

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Helpful?
Thank Tom R
JRJennyJR, Guest Relations Manager at Protea Hotel by Marriott Franschhoek, responded to this review

Dear Tom R Thank you for taking the time to rate and review your recent stay with us. As it was an absolute pleasure having you here as our GUEST,we appreciate your feedback and are delighted to hear that you had a great stay. I am pleased to inform you that we are currently getting ready to undergo a major...

Reviewed 4 weeks ago via mobile

It's a great venue if you want to do a wine tour in this region...Does what it says on the tin..I want to add very friendly and helpful staff!..If you want boutique and expensive , go elsewhere but if you want a clean , centrally located hotel, this is perfect!

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Thank RIAAN D
JRJennyJR, Guest Relations Manager at Protea Hotel by Marriott Franschhoek, responded to this review

Dear RIAAN D Thank you for taking the time to rate and review your recent stay with us, as a TEAM we appreciate your positive feedback and are delighted to hear that you've enjoyed your stay with us. Thank you again and come visit us soon! Kind Regards Victoria Boonzaaier 021 876 3012

East London, South Africa
Reviewed 4 weeks ago via mobile

Beautiful hotel in a serene setting. Recommended for a short stay in Franschoek. Good service and polite staff. No complaints about breakfast either. The lovely court yard would be excellent for a wedding. Spacious rooms and large bathroom and shower.

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Thank judynaicker
JRJennyJR, Guest Relations Manager at Protea Hotel by Marriott Franschhoek, responded to this review

Dear judynaicker Thank you for sharing your experience at the Protea Hotel Franschhoek through the Guest Satisfaction Survey. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a VALUED CUSTOMER, your feedback will be shared with the team to continue to...

Dublin, Ireland
Reviewed 4 weeks ago via mobile

Loved it. Great location. Beautiful view of mountains. Friendly helpful staff. Clean spacious rooms. Great pool. Secure safe parking. Average / poor wifi. Waking distance of everything in town. Within walking distance of some wine farms (leopards leap etc.). Bike rental across the road. No gym which was disappointing (if it had gym it would get 5star imo).

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Thank BerEng82

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The 4-Star Protea Hotel Franschhoek, which overlooks the majestic mountains and vineyards of the historic village of Franschhoek, some 80 km east of Cape Town, prides itself on its charming ambiance, gracious style and attentive service. Indeed, if you are seeking a hotel which exudes tranquility and beauty, look no further than the Protea Hotel Franschhoek. With so much to do in this quaint town, Protea Hotel Franschhoek provides the perfect base for your holiday. With a renowned restaurant, conference facilities, luxury accommodation, a sparkling swimming pool and, being in the heart of wine country, a well-stocked vinotique; coming home is always a pleasure. Take advantage of our convenient location and explore Franschhoek's wide array of culinary establishments, art galleries, cheese factories and some 25 world famous wine estates. Franschhoek is one of South Africa's leading culinary and wine-tasting destinations. Various outdoor activities, such as horse-riding, golf, backpacking and trout-fishing, can also be arranged. The luxurious accommodation offered by the 4-Star Protea Hotel Franschhoek is a welcoming retreat at the end of a long day spent exploring this splendid town. ... more   less 

Additional Information about Protea Hotel by Marriott Franschhoek

Address: 33 Huguenot Road, Franschhoek 7690, South Africa
Region: South Africa > Western Cape > Franschhoek
Price Range: £84 - £153 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Protea Hotel by Marriott Franschhoek 4*
Number of rooms: 30
Reservation Options:
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Hotel Style:
#1 Best Value Hotel in Franschhoek
#3 Business Hotel in Franschhoek
#9 Luxury Hotel in Franschhoek
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Questions & Answers

Here's what travellers have asked, with answers from Protea Hotel by Marriott Franschhoek staff and other travellers.
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Questions? Get answers from Protea Hotel by Marriott Franschhoek staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room no. 3 - right at the end of the passage.... very quiet & private .... the room is huge”
 of 5 bubbles jenikambo, 14 Feb 2017 | Read review
“do not get a room on the street side”
 of 5 bubbles LondonHi, 10 Feb 2017 | Read review
“Any room apart from the suit!”
 of 5 bubbles P8519GNtomr, 28 Jan 2017 | Read review
“All rooms have a good location”
 of 5 bubbles lindan678, 9 Jan 2017 | Read review
“rooms are near the pool.”
 of 5 bubbles paulinarakgotho, 8 Jan 2017 | Read review
5 of 5