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Santa Claran Hotel Casino

184 reviews
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Traveller (38)
Room & Suite (23)
Dining (1)
Overview
  • Excellent56%
  • Very good26%
  • Average10%
  • Poor4%
  • Terrible4%
Travellers talk about
“front desk”(28 reviews)
“very nice hotel”(7 reviews)
“bowling alley”(6 reviews)
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Suites
3.0 Star Hotel
All hotel details
Offers from Santa Claran Hotel Casino
Hotel packages
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Reviews (184)Write a Review
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97
47
19
7
8
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LanguageEnglish
97
47
19
7
8
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All reviewsfront deskvery nice hotelbowling alleygreat place to staythe grillnew mexicorooms are cleanbuffalo thundergift certificatesmoke freebig walk in showershotel staff isresort feelarge portionsribsnorth of santa fepleasant staff
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1 - 5 of 178 reviews
Reviewed yesterday via mobile

This was a great stay. A friend got us a room. We started off with bowling, then swimming, then dinner, then off to bed. Bowling alley was booming. Unfortunately there were not enough of the plastic bowling helpers for the little ones. I asked at...More

Thank 327elizabethv
Reviewed 12 October 2017 via mobile

Stayed for a few days. Casino is charming. Room was nice but not overly luxurious. Seem to always be sold out to locals on weekends. Marie at front desk was amazing. She made the stay extra nice and took care of our questions. Glad she...More

Thank Felix H
Response from Joshua N, Manager at Santa Claran Hotel CasinoResponded 15 October 2017

Dear Felix H, I am glad to hear that you enjoyed your stay at the Santa Claran Hotel Casino. I am always happy to hear that our guests had a wonderful stay. I am also glad hear that Marie was able to help you and...More

Reviewed 25 September 2017

Room was beautiful, large, clean, comfortable. Casino has become our favorite in New Mexico. Had all the games we love to play. Enjoyed the restaurant, especially the 99 cent Senior breakfast on Tuesday.More

1  Thank dorothy G
Response from Joshua N, Manager at Santa Claran Hotel CasinoResponded 26 September 2017

Dear Dorothy G, Thank you so much for your review of are casino and hotel. I am pleased to hear that it is your favorite in New Mexico. We look forward to welcoming you back. If you need anything at all feel free to call...More

Reviewed 23 August 2017 via mobile

I stay in the hotel as a guest comped by the casino. The rooms are comfortable. My only complaint is the multiple tiny pillows placed on the beds. These are likely being reused by guests and don't have covers for hygiene, as I recall. The...More

Thank Rb2495
Response from Joshua N, Manager at Santa Claran Hotel CasinoResponded 27 August 2017

Thank you so much for staying with us. I am happy to hear that we made your stay wonderful. Thank you so much for the feedback about the pillows. We are working on getting newer fuller pillows for are beds to better the guest experience....More

Reviewed 9 August 2017 via mobile

Not impressed. The pillows were like shaped like chicklets and so awkward to lie on. The bed was comfortable enough. I hate bulky bedding accessories like cushions that are impossible to wash. They don't stock bathing toiletries for more than one person but thry gladly...More

1  Thank Adriana M
Response from Joshua N, Manager at Santa Claran Hotel CasinoResponded 9 August 2017

Good Afternoon Adriana M, Thank you for reviewing and staying with the Santa Claran Hotel Casino. I first would like to apologize for the parts of your stay that was not so wonderful, we try and make every stay as wonderful as possible. The feed...More

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About
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Free Parking
Pool
Bar/Lounge
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Business Centre with Internet Access
Meeting Rooms
Banquet Room
Conference Facilities
Multilingual Staff
Self-Serve Laundry
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Casino and Gambling
Indoor pool
Hot Tub
Golf course
Heated pool
Details
Price range
US$92 - US$252 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Smoking rooms available
Details
Price range
US$92 - US$252 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Smoking rooms available
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Traveller (38)
Room & Suite (23)
Dining (1)
Questions & Answers
Ask a question
796lindac591
16 October 2015|
AnswerShow all 2 answers
Response from Juan Carlos U | Property representative |
that is why we are here for! Please let us know if you need anything from us for your next visit!
0
Votes
Connie V
13 June 2015|
Answer
Response from Juan Carlos U | Property representative |
Hello Connie. Thank you for your question. I am the General Manager of the hotel and I have to say that we have been blessed with a solid occupancy as a reflection of how great our costumer service is. If you wish to book... More
0
Votes
Jessica L
3 March 2015|
AnswerShow all 6 answers
Response from Juan Carlos U | Property representative |
Hello Jessica Yes we do have an heated indoor pool. It is solar heated and as the other users have answer we added the pool last september. I hope to see you in your next visit to my hotel! JC Hotel GM
0
Votes
Room Tips
"get a room far from the elevator"
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"Rooms are good even the ones close to elevator and ice machine not too much noise."
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"Not much noise in any location, though right off major road. Views are best on East."
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"I can't believe that there are any good rooms for the prices charged."
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