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Red Roof Inn Gallup

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Red Roof Inn Gallup
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419 Reviews from our TripAdvisor Community

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Showing 388: English reviews
Florida
Reviewed yesterday NEWvia mobile

Wow! I was really impressed by this location, quality, and price. The check in service was super friendly and efficient. I got a room with a queen bed on the second floor for $43 before tax ($49 after tax) and wasn't expecting it to be as nice as it is. Super clean room, nicely furnished and decorated, and very comfortable....

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Helpful?
1Thank DeanneHA
Hollywood, Florida
Reviewed 1 week ago via mobile

I booked this hotel as I was traveling from Albuquerque to Arizona. I booked it to hotels.com where it had decent ratings. I should've checked here first. Once I was assigned my second-floor room, I made it up the rickety stairs that had a sign that said be careful on the stairs where the stairs were literally rusting out. I...

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Helpful?
Thank Tracymegan333
Patricia530, Manager at Red Roof Inn Gallup, responded to this review

I am very sorry that your recent stay at our property in Gallup was not a pleasant one for you. I apologize if the first room you were assigned to was occupied by another guest. We have some new employees and it can take time for them to become accustomed to the system. I am glad that they were polite...

Yucaipa
Reviewed 2 weeks ago

Great location off the freeway. Easy off and on. Close to fueling stations and travel center. Bad part is there no restaurants close by. Check in was not problem. Requested a first floor room with a king bed and ability to park in front of the room. All was provided. Room was clean and just the right size. There was...

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Helpful?
1Thank Melinda N
Patricia530, Manager at Red Roof Inn Gallup, responded to this review

Thank you for leaving feedback on your recent stay at the Red Roof Inn in Gallup. I'm so pleased to hear that you found the motel easily accessible and that the rooms were clean, your requests were adhered to and that you were happy with the price and the breakfast. It always strengthens my resolve to provide the best rooms...

Reviewed 2 weeks ago via mobile

My husband and I stayed here as we passed through the area on a road trip. Of all the places we stayed, this was the worst. It was very cheap and we arrived late in the evening. The check in girl was rude and acted like we were a terrible inconvenience. Our room looked like someone had attempted to clean...

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Helpful?
Thank carliayn
Patricia530, Manager at Red Roof Inn Gallup, responded to this review

Thank you for taking the time to leave a review of your recent stay. I have to say that this sounds completely out of character for our property. I am so sorry you had such a terrible experience! I hope you alerted the front desk of any and all inconveniences/disappointments with your room and the service. I will attempt to...

Reviewed 2 weeks ago via mobile

This was a nice room for the money. Not fancy but adequate for a stop over. The gal at the desk was helpful and recommended an awesome restaurant One drawback was ankle deep water that wouldn't drain while showering

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Helpful?
Thank Gary B
Patricia530, Manager at Red Roof Inn Gallup, responded to this review

Thank you for taking time to leave us a review! I am very pleased that you found the price to be economical and that the front desk clerk was helpful. I apologize for the slow drain in the shower! I hope you mentioned it to the front desk so we could be sure to have maintenance check it out and...

Reviewed 3 weeks ago via mobile

Updated rooms were fairly clean. Very nice shower hot water. Great spot to get off the road for a night. Quiet rooms plenty of parking. Friendly staff.Free breakfast was OK . Cable TV's were nice internet works is free with room.

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Helpful?
Thank BRENDAN H
Patricia530, Manager at Red Roof Inn Gallup, responded to this review

I'm so glad you gave us a try on your recent visit to Gallup! Thank you for taking the time to write about your experience. I'm glad you found the rooms to be clean and the staff to be friendly. I hope we get the privilege of seeing you again soon. Have a wonderful day!

Joliet, Illinois
Reviewed 12 January 2017

Great place. Looked fairly new. Easy to get to. Very nice room with comfy beds. Very clean. Waffles was added to the breakfast when we were there. Friendly Staff, pet friendly. Across the street you had a view of the mountains. There is also an outdoor pool.

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Helpful?
Thank Rosemary D
Patricia530, Manager at Red Roof Inn Gallup, responded to this review

Thank you for such a positive and detailed review! Although our property isn't new; we have remodeled recently, so I'm glad you like the results; especially the comfortable beds which we know are extra important when traveling in order to get a good night's rest. If you come back through Gallup, I hope you will stay with us again. Thanks...

Reviewed 4 January 2017 via mobile

All the need to work is with a more friendly staff to receive the travelers and to make sure the leave enough supplies on the room i booked for me, my wife and daughter but they only left enough for one person, besides that the room was clean and quiet. Lovely decorations. I would consider staying another time.

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Helpful?
Thank Joel G
Patricia530, Manager at Red Roof Inn Gallup, responded to this review

Thank you very much for taking the time to leave some feedback on your recent stay at our property! I am so glad that you liked the rooms! As for the staff, we are always providing training to improve customer service & friendliness; I apologize if those you had dealings were not as friendly as they should have been and...

Albuquerque, New Mexico
Reviewed 14 December 2016

i just read the "poor review from cross country and i have to put in my 2 cents worth - i have been staying here for 18 years & consider this my home away from home - the owners & staff have always been open, friendly & accomodating & treat each one of us like family - their occupancy rate...

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Helpful?
Thank 224abbiec
Patricia530, Manager at Red Roof Inn Gallup, responded to this review

Thank you so very much for your kind and positive review/feedback! Even more so than your kind comments here though, we really appreciate your continuous patronage over the years. Our loyal and regular customers become like our family and we are always so happy to see you! People like you, who appreciate the effort we put into keeping a clean...

Kennebunk, Maine
Reviewed 12 December 2016

We having been traveling across country and have stayed at several Red Roof Inn's along the way. This stay started out ok until we were woken up a little after midnight by pounding and slamming of the room door next to us. Upon looking outside there was a man cooking/heating some kind of drug up in a box then smoking...

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Helpful?
Thank Cyn C
Patricia530, Manager at Red Roof Inn Gallup, responded to this review

I am so sorry that you had a bad experience during your recent stay! I want to assure you that the police were indeed called; however when they came, they did not notice anything suspicious. They also tried to be as quiet as possible so as not to disturb other guests which is why they did not go around knocking...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to Gallup and we invite you to be our guest at the Red Roof Inn Gallup, New Mexico. Our non-smoking, pet friendly, family friendly hotel is conveniently located to the attractions and entertainment you are looking for in the Gallup area; including Historical Downtown Gallup, the Gallup Convention Center, the Mural Art Center and the Gallup Cultural Center. Other nearby attractions include Western New Mexico University, University of New Mexico, Gallup, Fire Rock Navajo Casino and Acoma Sky City. The nature lover will enjoy being close to Canyon De Chelly, Red Rock State Park and Chaco Canyon. When traveling for business or leisure we are a short trip to all that Gallup has to offer. Experience the new Red Roof Inn Gallup; a completely remodeled and upgraded stay. The rooms at this non-smoking hotel feature a stylish, boutique design with all new furniture, spa-inspired bathrooms with modern vessel sinks, new comfy Rest Suite beds by Serta, plush high-end bedding, modern design flooring, comfortable new seating and a large, flat-screen TV. All guest rooms offer free WiFi, in-room safe, in-room coffee, microwave & refrigerator, as well as, a selection of free TV channels and pay-to-view premium channels, movies. This hotel offers a fitness center, a seasonal outdoor pool, coin laundry, an elevator, and Suites. Experience our complimentary coffeehouse-style coffee & tea and continental breakfast in the lobby. We welcome your pet as a guest as one well behaved pet stays free. ... more   less 

Additional Information about Red Roof Inn Gallup

Address: 3304 West Highway 66, I-40 at US 66, Exit #16, Gallup, NM 87301
Region: United States > New Mexico > Gallup
Price Range: £44 - £56 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Red Roof Inn Gallup 2*
Number of rooms: 100
Reservation Options:
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Also Known As:
Red Roof Inn Gallup Hotel Gallup
Gallup Red Roof Inn
Hotel Style:
#2 Best Value Hotel in Gallup
#6 Business Hotel in Gallup
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Questions & Answers

Here's what travellers have asked, with answers from Red Roof Inn Gallup staff and other travellers.
5 questions
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1 month ago
Kansas City, Missouri
Colorado Springs, Colorado
Fort Worth, Texas, United States
over a year ago
Fort Worth, Texas, United States
over a year ago

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Questions? Get answers from Red Roof Inn Gallup staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“the overall rooms are spacious and well furnished”
 of 5 bubbles 224abbiec, 14 Dec 2016 | Read review
“dont have a room by the stairs. can be noisy”
 of 5 bubbles Southernroadwarriors, 29 Oct 2016 | Read review
“dog friendly, room in back more seculed”
 of 5 bubbles ronj260, 18 Oct 2016 | Read review
“I ask for a room in the rear so I can keep an eye on my vehicle”
 of 5 bubbles Atownkid, 8 Sep 2016 | Read review
“I liked the east side second floor from which I could see the sunrise.”
 of 5 bubbles DianaMP_13, 23 Aug 2016 | Read review
5 of 5