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Holiday Inn Express Hotel & Suites Las Cruces

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Traveller (24)
Room & Suite (41)
Dining (9)

About

Location
Cleanliness
Service
Value
Welcome to the Holiday Inn Express Hotel & Suites Las Cruces. Enjoy a relaxing stay in our beautiful Las Cruces Holiday Inn Express Hotel & Suites near New Mexico State University and just a few minutes from historic Old Mesilla. Families enjoy this Southern New Mexico hotel because of our great location near New Mexico State University,and because we are conveniently located just off I-10 and I-25 with easy access to nearby Las Cruces attractions. These attractions include Historic Old Mesilla,the New Mexico Farm & Ranch Heritage Museum and the Las Cruces Farmers & Crafts Market. Leisure travelers can shop at nearby Mesilla Valley Mall or the historic Old Mesilla Plaza, featuring over 40 Southwestern craft shops. Lodging in Las Cruces puts you in the center of the Old West's history. Why settle for cheap lodging in Las Cruces, New Mexico when you can enjoy our comfortable and smoke free hotel near Old Mesilla? Business travelers will appreciate our close location to New Mexico State University, as well as our meeting rooms, free high-speed Internet access and a 24-hour business center with copy, print and fax services. Our Southern New Mexico hotel provides a complimentary hot breakfast bar, a well-equipped, 24-hour fitness center and an indoor, heated pool with a spa & steam room. Book your reservations now and take advantage of our great Las Cruces hotel deals and rates for your next stay in New Mexico.
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Property amenities
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Breakfast included
Room Service
Babysitting
Breakfast Available
Business Centre with Internet Access
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Sauna
Self-Serve Laundry
Wheelchair access
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Room features
Air Conditioning
Family Rooms
Microwave
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Classic
Business
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:Book Direct and Save
Hotel deals

Location

Full view
44Car recommended
Grade: 44 out of 100
14Restaurantswithin 0.75 miles
3Attractionswithin 0.75 miles
164Reviews
101Photos
0Q+A
32Room tips
Traveller rating
  • 78
  • 51
  • 22
  • 6
  • 7
Time of year
Traveller type
Language
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  • English
Popular mentions
Nice place. Under renovation. Clean, reasonably well appointed rooms. Superb front desk staff. Unbelievably helpful! Big well lit parking lot. Rooms were larger than a Courtyard by Marriott. Windows that open. Only complaint would be too many lamps with fluorescent
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Shout out to employee Jeremy. We needed assistance when we weren't able to unlock our truck. He speedily came to our rescue with a can of WD-40! Great, friendly service from every employee all the way around!
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The hotel can not be contacted at 5755279947 the desk. World Headquarters reservations could not contact them. After check in we were told no internet connection due to Headquarters outage. Should be available later in evening. We were told same thing in Abilene the night
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Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Las Cruces
Responded 11 Jan 2019
whit g, I'm sorry to hear about your disappointments with our service level and internet connection. Our aim is to provide a trouble-free stay, and what you described certainly fell short of that. I've shared the details of your review with the hotel, and I'm very positive they'll take the necessary steps so similar situations can be avoided. Thank you for being our guest and for choosing to stay with us! We hope to accommodate you again for chance to provide you with a much better experience. Best regards, Joel A Case Manager IHGService
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Pros: Bedding was clean and comfortable. The bath was clean and had the expected amenities (shampoo, lotion etc.) The staff was friendly and accommodating. Cons: This property is evidently partway through badly needed refurbishing. The functions in the room - lighting and
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Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Las Cruces
Responded 8 Jan 2019
Hi carmenlia, Thanks for staying with us and leaving feedback. I'm glad you found our staff to be helpful and you approve of our comfy beds! On the downside, I'm sorry the property's dated feel and left a negative impression. I've shared your feedback with upper management and I'm confident it'll be considered for future enhancements needed. We hope you give us another try in the future as we're committed in ensuring your next stay exceeds the last. Best, Pam G Case Manager IHGService
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Overall this property checks all the boxes for expectations for a HI. The staff was pleasant and they were friendly. The hotel is undergoing a remodel so it should be up to speed once completed. The rooms were clean and comfortable.
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Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Las Cruces
Responded 26 Dec 2018
It's a great day, isn't it? Thanks for your recent stay - we're glad to have hosted you, RobertSofSC! Smart and comfortable accommodations - that's what Holiday Inn Express and Suites is known for. That in mind, I'm glad what we offer is adequate to your needs and that our staff had been most hospitable during your stay. We're doing our best to wrap things up and I hope we get to welcome you back after the revamp for you to see the improvements! Happy travels, Jillian I Case Manager IHGService
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All photosTravellerRoom & SuiteDining Pool & Beach
Shower head way too high in the wall; see how close to ceiling.
room
Kitchenette and sleeper sofa
King room!
Bathrooms are spotless
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"Breakfast started at 5:30 am - GREAT for early risers"
"The hotel was pretty close to the freeway and train track. So, ask for a room with windows facing away from the freeway might help."
"Always go for the higher floor to insure a quiet atmosphere."
"Choose a room away from the elevator, as the bells were a bit noisy."
"We were assigned room 202 (one at the very end of an aisle) and it had a very loud buzz, (maybe air conditioning pipes?) I'd avoid it."
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PRICE RANGE
US$105 - US$130 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn express hotel and suites las cruceslas cruces holiday innholiday inn las cruces
LOCATION
United StatesNew MexicoLas Cruces
NUMBER OF ROOMS
86
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