Hotel was nice. An older style hotel but it was a great stay. Huge rooms, and comfortable sleeping conditions. First time here, and would stay again in a heartbeat. Great location of town and close to the freeway.
I knew I booked well with Heritage when I asked the hotel manager about a row of trees at the entrance of the property. He prompt;y downloaded a botany app and took a picture of the leaves. With this he found and named the tree! Talk about customer service. Every body is happy…
Thoroughly enjoyed this hotel. Very clean, beds were awesome, staff went above and beyond. Courtney & Lance at front desk were so awesome. Helpful beyond measure. The people of Kas Cruses were so friendly. I can’t wait to come again
The Hotel Encanto was on a list the hospital gave me and since it was the closest hotel to the hospital, that’s where I went. My brother was in the hospital for 10 days and I stayed the whole time at the Hotel Encanto. Everyone, and I do mean everyone, was kind and helpful, but…
This is the second year in a row that I have competed in Bataan. I have stayed with Hotel Encanto each time and the service is great every time. Avion and Lance where a great welcome at the front desk. They had all of the info for Bataan already there when we arrived. The…
"Enjoy your stay if you're there for business because the staff has your back!"
"Our room faced the Pool side....great to look at it the morning and evening!"
"Don’t stay here"
"room facing west would help block out beaming sun"
"Ask if elevators are functional before choosing a room on higher floors!"