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Extended Stay America - Albuquerque - Rio Rancho Blvd.

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Traveller (2)
Room & Suite (36)
Dining (1)
Overview
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2221 Rio Rancho Dr SE, Rio Rancho, NM 87124-6603 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Family Rooms
2.5 Star accommodation
Additional information
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Reviews (101)
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101 results
Traveller rating
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LanguageEnglish
36
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All reviews oatmeal packets an extended stay mini kitchen room was clean hotel is in a great location definitely stay here again flat screen tv sonic couch sink albuquerque
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1 - 5 of 101 reviews
Reviewed yesterday

We reserved 2 rooms 10/2/18. Get to the hotel for our check in 11/9/18 and they don't have us, despite confirming the confirmation number we have is their hotels. Desk clerk says they have 2 rooms we need and we begin filling out paperwork. I...More

Thank Hillary U
Property's Favourite Review
Reviewed 20 June 2018

We loved this place, we got a room at a great price and it was nicer than many apartment we have lived in. Full sized refrigerator, lazyboy recliner, couch, separate sleeping area, full kitchen and wonderful staff made this one of our favorite cross country...More

Thank Buddhasack71
Response from 00esa, Manager at Extended Stay America - Albuquerque - Rio Rancho Blvd.Responded 20 June 2018

Thanks for reviewing your experience at Extended Stay America. We are thrilled to know you liked your well-appointed room and that we were able to meet your expectations at a great price. Thanks once more for your comments, and we look forward to welcoming you...More

Reviewed 3 October 2018

We paid 1300 dollars for a room for a week and this is what we got, the customer service here was terrible. We tried to contact the hotel front desk for info about shuttles and could net get an answer at 9pm, it rang non...More

Thank Jesse C
Response from 00esa, Manager at Extended Stay America - Albuquerque - Rio Rancho Blvd.Responded 4 October 2018

Thank you for your recent review online. We are sorry that you had some service and cleanliness issues with your room. We have shared your feedback with our Housekeeping staff, and we have taken action to ensure we do not repeat these issues in the...More

Reviewed 26 September 2018 via mobile

The manager Theresa is a tyrant who knows absolutely nothing about guest relations or basic customer service. Her response to being called out on hotel deficiencies and staff incompetence is retaliation. Rebecca is unknowlegable about most things and super snotty. The laundry facilities don’t work....More

Thank Tausha S
Response from 00esa, Manager at Extended Stay America - Albuquerque - Rio Rancho Blvd.Responded 27 September 2018

Tausha, our number one priority is to make sure you have a comfortable stay, so we sincerely apologize for the cleanliness and service issues you experienced during your stay. We truly regret the inconvenience these caused. We never want our guests to leave unhappy, and...More

Reviewed 23 August 2018

...then this is your place. I stayed here for 3 day in August. (I had paid in advance and once I saw the place, thought I could get some stuff taken care of). But the kitchen was dirty for starters. Mouse poop and dirt in...More

Thank Michael G
Response from 00esa, Manager at Extended Stay America - Albuquerque - Rio Rancho Blvd.Responded 26 August 2018

Thank you for being our guest and for taking the time to leave feedback. We certainly apologize for the unpleasant experience. Our management team has been made aware of your concerns, and we will certainly be following up with our housekeeping supervisor as well as...More

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About
Description
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Breakfast included
Free Parking
Pool
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Air Conditioning
Meeting Rooms
Microwave
Non-Smoking Hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Beachfront
Restaurant
Bar/Lounge
Room Service
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms
Hotel class
Contact Information
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms
Number of rooms
109
Price range
US$64 - US$85 (Based on Average Rates for a Standard Room)
Formerly known as
Extended Stay Deluxe - Albuquerque - Rio Rancho Blvd.
Also Known As
Extended Stay America - Albuquerque - Rio Rancho Blvd. New Mexico
Location
United States > New Mexico > Rio Rancho
Hotel class
Contact Information
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms
Number of rooms
109
Price range
US$64 - US$85 (Based on Average Rates for a Standard Room)
Formerly known as
Extended Stay Deluxe - Albuquerque - Rio Rancho Blvd.
Also Known As
Extended Stay America - Albuquerque - Rio Rancho Blvd. New Mexico
Location
United States > New Mexico > Rio Rancho
Photos
Traveller (2)
Room & Suite (36)
Dining (1)
Pool & Beach (1)
Nearby
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Questions & Answers
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Room Tips
"Find another hotel."
hillaryu
yesterday
Read review
"Try and get a room opposite the hwy for less noise"
C6430VAcharlesw
28 Jul 2018
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"Rooms are nice and sunny!!!"
Q3582TPchristinac
27 Nov 2017
Read review
"Rooms located near the street can be a bit noisy. A/C gets really cold."
veetar2017
8 Oct 2017
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