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Sally Port Inn & Suites

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Sally Port Inn & Suites
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394 Reviews from our TripAdvisor Community

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Showing 382: English reviews
Palm Springs, California
Reviewed 4 October 2016

The room smelled like a sewer...really. We had to change rooms it was so bad. But before moving, we saw towels were still dirty and looked like dried something around the toilet. This was in October of 2015. During this past year, I'm sure they've changed the cleanliness of the rooms and odors.

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1Thank MikeRick
Schaumburg, Illinois
Reviewed 2 October 2016

This used to be a Best Western, now the local Best Western is across the street, this is now an independent, although the signage and the internet connection still all say Best Western. First impression is that this place is huge, the building is huge, the lobby is huge, the pool area is huge, and the room was huge. But...

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Thank peterglassman
Ft. Worth, TX
Reviewed 27 September 2016

This hotel is not handicapped accessible; there are no elevators, front door openers, or access to the bar to buy a soft drink. This hotel is a poor choice for a 50th HS Reunion. I had to stay at a another hotel two blocks away and then drive my 3-wheeled SCOOTER to the Sally Port to meet classmates. During the...

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Thank Laurie A
Reviewed 25 September 2016 via mobile

We got our room and the room had a horrible scent in it enough to give me a headache. Then went in to the restroom mold in the tub on the ceiling. Got a small amount off the total $15.00 big deal. We were switched t another room a little better will not stay there again . I have stayed...

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Thank Kevin U
Roseville, California
Reviewed 22 August 2016

Great hotel, friendly staff, the room was wonderful. Beds, very comfortable.free hot breakfast in morning from 7 to 9 am. Will stay again. Nice indoor pool area with a spa. Appears to be very quite location, which is nice.

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Thank Steven F
PatrickHutch, General Manager at Sally Port Inn & Suites, responded to this review

Thank You for taking the time to share your experience while staying at Best Western Sally Port Inn & Suites! I am glad to see that you enjoyed every aspect of your experience at the Hotel. Please let me know the next time you visit Roswell and the Hotel, so that I may personally welcome you back! Thank You again,...

Albuquerque, New Mexico
Reviewed 18 August 2016

Have stayed here many times over the past few years. Staff is always friendly, rooms are clean and modern-ish. TV reception always a bit iffy though. And with the KBOB's attached, makes later dinner very easy when traveling.

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Thank Onewiththetide
PatrickHutch, General Manager at Sally Port Inn & Suites, responded to this review

Thank You for taking the time to share your experience while staying at the Best Western Sally Port Inn & Suites. I am glad to see that your visits to the Hotel consistently bring a positive experience. I will share your comments with the staff. The Hotel is in continuous communication with our Cable vendor to help resolve the TV...

austin, United States
Reviewed 9 August 2016

Sally port inn has been the go to Hotel for people visiting New Mexico Military Institute. It is right next door to the school and has a large atrium with an indoor pool. I have spent many nights there over the years while attending NMMI functions. It is a solid Best Western. The best part of the hotel was the...

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Thank Spencer F
Albuquerque, New Mexico
Reviewed 17 July 2016

This year the Ballroom was air conditioned throughout the competition. But our room was another issue, 245. When we were admitted Friday our room was warm and did not decrease from 80 degrees! We called the front desk, who said they would have maintenance check in morning Saturday. It was only 104 outside! Saturday we out of our room from...

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Thank Berenice G
PatrickHutch, General Manager at Sally Port Inn & Suites, responded to this review

Thank You for taking the time to share your experience while at the Hotel. I apologize for the high temperature in your first room. We are having a company come out to look at our ACs to ensure the rooms are cooling down to a comfortable temperature. I will share your comments about the food for your event with K-Bob's,...

Houston, Texas
Reviewed 6 July 2016

Everything in room was well decorated and in like new condition. The hotel was quiet and comfortable. The bonus prize was the all night availability of the laundry facilities..the hotels before either had none or were very restricted in their hours of availability. There is a Whata Burger next door which was a nice suprise for this Texan, although the...

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Thank Denise S
PatrickHutch, General Manager at Sally Port Inn & Suites, responded to this review

Thank You for taking the time to share your experience while staying at the Hotel. I am happy to see that you enjoyed your experience. Please ask for me during your next visit so that I may personally welcome you back. Thank You again, Patrick

Sierra Vista, Arizona
Reviewed 2 July 2016 via mobile

We were traveling on our Harleys and made a last minute decision to stay in Roswell. We were welcomed by front desk staff. Beautiful reception area and pool. Disappointed that restaurant and lounge were closed for maintenance. Room was spacious and clean. Breakfast area very spacious and had a large selection. My only complaint is being waken at 5.30 a.m....

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Helpful?
Thank Diane E
PatrickHutch, General Manager at Sally Port Inn & Suites, responded to this review

Thank You for taking the time to share your experience while staying at Best Western Sally Port Inn & Suites. I am glad that you enjoyed every aspect of your stay (minus the louds dogs). I will share your comments with the staff. Thank You again, Patrick

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Restaurant
  • Bar/Lounge
  • Golf course
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Visit this Roswell, New Mexico hotel and enjoy contemporary accommodations conveniently located near many of Roswell's most popular attractions.The Sally Port Inn & Suites offers exemplary services and accommodations that will make guests feel right at home. Hotel guests will enjoy such elegant touches as oversized guest rooms and suites, complimentary breakfast, morning paper and cable satellite television with HBO®. Additional hotel conveniences include high-speed Internet access, indoor pool, fitness center and a hot tub/spa. With over 5,000 square feet of Banquet and Meeting space, the Sally Port Inn & Suites can accommodate functions of varied sizes.The Sally Port Inn & Suites is just ten miles from the Roswell Airport and an airport shuttle is provided. Popular Roswell attractions such as the UFO International Research Museum and the Roswell Museum and Art Center are just a few minutes away. For guests wishing to venture a little farther, this hotel's staff can assist with trips to visit the Old West at Billy the Kid Country, Living Desert State Park or the natural wonders of the world at Carlsbad Caverns.Come visit the Sally Port Inn & Suites where the attentive staff is anxious to welcome guests to the "All American City" of Roswell, New Mexico. ... more   less 

Additional Information about Sally Port Inn & Suites

Address: 2000 N Main St, Roswell, NM 88201-6450 (Formerly BEST WESTERN Sally Port Inn & Suites)
Region: United States > New Mexico > Roswell
Price Range: £63 - £70 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sally Port Inn & Suites 3.5*
Number of rooms: 124
Reservation Options:
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Also Known As:
Best Western Roswell
Roswell Best Western
Hotel Style:
#3 Family Hotel in Roswell
#4 Business Hotel in Roswell
#4 Romantic Hotel in Roswell
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Questions & Answers

Here's what travellers have asked, with answers from Sally Port Inn & Suites staff and other travellers.
4 questions
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New Port Richey, Florida
over a year ago
New Port Richey, Florida
over a year ago
over a year ago

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Questions? Get answers from Sally Port Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Some rooms have windows that face outside, some rooms have windows that face the pool.”
 of 5 bubbles peterglassman, 2 Oct 2016 | Read review
“Rooms on first floor were cooler, all were quiet.”
 of 5 bubbles BereniceG_11, 17 Jul 2016 | Read review
“Make sure your room is not too close to the pool to avoid noise”
  • Hairdryer is supplied
  • Shower head that needed a clean
  • Bath which didnt look very inviting
  • Cubby hole where the microwave was kept just outside the bathroom door
 of 5 bubbles 890maggiea, 24 May 2016 | Read review
“If you have trouble climbing stairs, request first floor. There is no elevator to the second floor.”
 of 5 bubbles francines628, 23 May 2016 | Read review
“There is no elevator. Our room of 143 was over looking the golf course. Beware of golf balls!”
 of 5 bubbles GaRN675, 22 Apr 2016 | Read review
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