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Holiday Inn Express Hotel & Suites Batavia - Darien Lake

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Holiday Inn Express Hotel & Suites Batavia - Darien Lake
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123 Reviews from our TripAdvisor Community

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Showing 121: English reviews
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Rogers, Arkansas
Reviewed 4 weeks ago via mobile

The breakfast attendant was extremely friendly and made sure we had everything we needed. She kept everything clean, stocked, and made great conversation! The hotel was clean and well kept. The location is perfect for eating places, the mall, and Cabela's right close by. Easy to get to the airport.

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Helpful?
Thank southernfoodiegirl
Brookfield, Wisconsin
Reviewed 15 December 2016

I received great service from the front desk staff. I checked in and got settled into my room to find the wired internet not working. The front desk person came up to check and then switched me to an upgraded room. The internet worked but the heater didn't seem to be. He offered to switch again but I declined. But...

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Thank 256Jeff2020
Wilkes-Barre, Pennsylvania
Reviewed 19 November 2016 via mobile

This was a fine hotel and the service here was good. There are several hotels and they are right along i90. This one does not offer a quiet side. Both sides are subject to the noise of the highway and there are not few trucks that use that road. Otherwise this stay was no different than any other holiday inn...

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Thank P B
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Batavia - Darien Lake, responded to this review

Dear P B, Thank you for taking the time to write a review about your stay with us. We are pleased to know that you found our service level to be good. However, we would like to apologize for the inconvenience caused by the highway noise during your visit. Reviews like yours are very valuable as they enable us to...

Toronto, Canada
Reviewed 14 November 2016

Stayed here two nights in November 2016 - the room is spacious and meticulously clean. Every staff is pleasant and polite. Breakfast room was nice and provides all basic breakfast items. The room is quiet and we can never hear any noise from the adjacent rooms. Would highly recommend this hotel.

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Thank EmanzipationL
Reviewed 9 October 2016 via mobile

Room was excellent...very quiet...hotel is fairly new....breakfast area is great and on the day of my visit it was fully stocked and ready early....food is typical hotel free breakfast but is good...they even have laptops in the breakfast area for guests to use in addition to the business center...

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Thank Rktravels62
Reviewed 22 September 2016

Very nice place, very clean, awesomely friendly staff. Convenient location off the interstate. Stayed before hitting Darrien Lake Amusement Park, great location for quick shopping (Walmart/Target) and restaurants. Room was great, add a bar fridge and would have been better. Slight issue with morning breakfast, too many people and not enough staff to supply the demand. Had to have things...

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Thank Brad M
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Batavia - Darien Lake, responded to this review

Dear Brad M, Thank you for staying with us recently and for taking the time to write a review of our hotel. I am pleased to know that we were able to meet your expectations when it comes to the service our staff has provided. On the other hand, I sincerely apologize for any inconvenience you may have experienced during...

Reviewed 5 September 2016

I went to the lobby to book a room but no one was at the counter. I said "Hello" twice, but no one came. Waited about 2 minutes, still no desk clerk, so I left and booked at Hampton Inn right across the parking lot. We've stayed at Holiday Inn Express and liked the accommodations. I could have waited more,...

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Thank Linda F
jersey
Reviewed 5 September 2016 via mobile

Pricey (Labor Day weekend) but clean. Good breakfast, a good amount of nice places to eat in the area and make sure you go to Lickity Splits for dessert. A 30 min ride to Point Breeze at Lake Ontario for the sunset. There was a restaurant there that we'd like to try, the place was packed, don't recall the name...

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Thank Igypsy
Indianapolis IN
Reviewed 26 August 2016

If you are looking for a property where there is attention to detail, forget staying here. When we arrived the front desk person was the most sloppily dressed person I have met in any major hotel chain--didn't evoke confidence right off. Then, when we got to our room, with light shining through the windows you could see that different things...

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Thank danhoffma
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Batavia - Darien Lake, responded to this review

Dear danhoffma, Thank you so much for staying with us and for taking the time to write a review about your experience with us. Our goal is to ensure that all our clients leave satisfied and we try our best to fulfill all our guest requests and for that please accept our sincere apology for the shortcomings you have experienced...

Wurtsboro, New York
Reviewed 21 August 2016

Cannot say enough good things about the location or staff. Every employee was pleasant and helpful. My problem was I was there for 2 days on business and needed to use the Internet and no matter how many times the IT folks (not on site) said it was fixed it never was for more than a few minutes and then...

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Helpful?
Thank Coasterjet
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Batavia - Darien Lake, responded to this review

Dear Coasterjet, Thank you for taking the time to review our hotel and for choosing us for your lodging needs. It is always our top priority to provide great service and satisfying stay for our valued guests. It is regrettable that you found your recent stay with us less than desirable due to the internet service. I would love to...

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Near Holiday Inn Express Hotel & Suites Batavia - Darien Lake

Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Holiday Inn Express Hotel & Suites Batavia - Darien Lake

Address: 4356 Commerce Dr, Batavia, NY 14020-4102
Region: United States > New York > Batavia
Price Range: £73 - £113 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Batavia - Darien Lake 2.5*
Number of rooms: 72
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites Batavia - Darien Lake staff and other travellers.
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Questions? Get answers from Holiday Inn Express Hotel & Suites Batavia - Darien Lake staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“try for an even numbered room - slightly less highway noise”
 of 5 bubbles 256Jeff2020, 15 Dec 2016 | Read review
“Go next door to the Hampton Inn”
 of 5 bubbles Coasterjet, 21 Aug 2016 | Read review
“No fridge in our room but the ice machine was working well”
 of 5 bubbles kevinbR2889CL, 9 Aug 2016 | Read review
“ice is on the first and third floors. So if we're having a good time like we were. saty on the 1st or 3rd floor”
 of 5 bubbles cliffx2013, 22 May 2016 | Read review
“Get a room farthest from the interstate”
 of 5 bubbles SoilDoctor, 26 Oct 2015 | Read review
5 of 5