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The breakfast attendant was extremely friendly and made sure we had everything we needed. She kept everything clean, stocked, and made great conversation! The hotel was clean and well kept. The location is perfect for eating places, the mall, and Cabela's right close by. Easy...More
I received great service from the front desk staff. I checked in and got settled into my room to find the wired internet not working. The front desk person came up to check and then switched me to an upgraded room. The internet worked but...More
This was a fine hotel and the service here was good. There are several hotels and they are right along i90. This one does not offer a quiet side. Both sides are subject to the noise of the highway and there are not few trucks...More
Thank P B
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Batavia - Darien LakeResponded 6 December 2016
Dear P B,
Thank you for taking the time to write a review about your stay with us. We are pleased to know that you found our service level to be good. However, we would like to apologize for the inconvenience caused by the highway...More
Stayed here two nights in November 2016 - the room is spacious and meticulously clean. Every staff is pleasant and polite. Breakfast room was nice and provides all basic breakfast items. The room is quiet and we can never hear any noise from the adjacent...More
Room was excellent...very quiet...hotel is fairly new....breakfast area is great and on the day of my visit it was fully stocked and ready early....food is typical hotel free breakfast but is good...they even have laptops in the breakfast area for guests to use in addition...More
Hi Fai B.
Congratulations on your wedding! At this time the hotel does not have a shuttle. There are several car services in the Batavia/Rochester/Buffalo area which may be able assist with this service however.