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Holiday Inn Westbury

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Holiday Inn Westbury
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223 Reviews from our TripAdvisor Community

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Showing 204: English reviews
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Albany, New York
Reviewed 1 week ago

We stayed this past weekend when we were in town for our son's birthday. The lobby, restaurant and courtyard are very nice, well kept and modern. The staff was EXCELLENT. We did feel however, that the rooms, while very clean, are in need of updating. Our first room had a perpetually running toilet (we were moved to a new room...

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Helpful?
Thank TravelJenks
Franklin M, General Manager at Holiday Inn Westbury, responded to this review

Dear Valued Guest: Thank you for your review and feedback, and for being an IHG Rewards Club member. I am delighted to know that our hospitality team provided you with friendly and accommodating services. That of course is a top priority to us. I am also happy to know that you enjoyed the Hotel's unique amenities, including our restaurant and...

Bronx, New York
Reviewed 15 March 2017

As soon as we walked through the door, we were greeted with smiles and greetings. Check-in was a breeze. Upon arriving to our room, we learned TV was not working properly. I was a little annoyed by this knowing that housekeeping is supposed to run a check on things like this and inform the front desk and/or maintenance. However, my...

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Thank CWHintheBronx
Franklin M, General Manager at Holiday Inn Westbury, responded to this review

Dear Valued Guest: Thank you very much for your feedback and review. First and foremost, we thank you for your time and consideration. We are delighted to know that our hospitality team provided you with a warm and friendly welcome, and was accommodating throughout your stay. We believe that room cleanliness is extremely important, as it of course adds to...

Reviewed 7 March 2017

checking inn went smoothly and a EXTREME WELCOMING FRONT DESK TEAM First I was check inn Jacky next to the loud noise elevator which wasn't her fault, if you guys are light sleeper ask for away from the elevator second room I was checked inn into a disable room with rolling shower the third time I was moved finally im...

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Thank bemy v
Franklin M, General Manager at Holiday Inn Westbury, responded to this review

Dear Valued Guest: Thank you for your review and feedback. It is very much appreciated We thank you for recognizing our hospitality team, and their efforts to provide you with excellent customer service. That is always a top priority for us. Thank you for time and consideration. We will certainly share your review with our team. All the best! Franklin,...

Los Angeles, California
Reviewed 10 December 2016 via mobile

Stayed four nights and Eleana checked me in. She was wonderful! Very informative, and professional. The hotel was nice, clean, maintained. The pool was never crowded even though it felt like 100 degrees out. The location is close to shopping, food, and anything else you may need. I'd definitely stay here again! Had a car and drove into the city....

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1Thank marcia0222
Franklin M, General Manager at Holiday Inn Westbury, responded to this review

Dear Valued Guest: Thank you for your time and consideration in providing us with your feedback. We appreciate you recognizing a member of our hospitality team. We're delighted to know that you enjoyed your stay overall, and found it to be nice, clean and well maintained. All of those things are of course a top priority to us. We're also...

Severn, Maryland
Reviewed 30 November 2016

I would like to express my appreciation for the excellent service I received on my recent stay at the Westbury Holiday Inn. The staff was very efficient, friendly and accommodated any requests that I had. They were extremely professional and courteous in all respects. After a stress-filled day, it was great to end it by meeting such a pleasant group...

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1Thank sasmit1
Franklin M, General Manager at Holiday Inn Westbury, responded to this review

Dear Valued Guest: Thank you so much for your time and consideration in providing us with your feedback and review. You were very thoughtful and thorough in doing so. We are so delighted to see that our hospitality team provided you with exceptional customer service, and made you feel welcome, comfortable and well cared for. Your feedback will definitely be...

Centreville, Virginia
Reviewed 29 November 2016

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Thank RA W
Franklin M, General Manager at Holiday Inn Westbury, responded to this review

Auburn, New York
Reviewed 27 November 2016

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Thank dese2
Franklin M, General Manager at Holiday Inn Westbury, responded to this review

Reviewed 26 October 2016 via mobile

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Thank Sacho K
Franklin M, General Manager at Holiday Inn Westbury, responded to this review

New York City, New York
Reviewed 4 October 2016

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Thank misskotter
Franklin M, General Manager at Holiday Inn Westbury, responded to this review

Portsmouth, England
Reviewed 2 October 2016

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1Thank Jackiepcs
Franklin M, General Manager at Holiday Inn Westbury, responded to this review

182 photos of this hotel

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Management photos: Courtesy of the property manager

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Hotel & Grounds (42)
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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Westbury staff and other travellers.
3 questions
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Questions? Get answers from Holiday Inn Westbury staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Views of the courtyard are pretty.”
TravelJenks, 10 Apr 2017 | Read review
“We were on 1st floor, which I normally don't like, but it was fine.”
CWHintheBronx, 15 Mar 2017 | Read review
“I was on the first floor and noise was not a problem. Our wedding reception was next door and within easy walking distance (62.3ft).”
sasmit1, 30 Nov 2016 | Read review
“Our room was on the ground floor overlooking the pool and was quiet and close to reception and bar.”
Jackiepcs, 2 Oct 2016 | Read review
“Ask for a room with a view if the courtyard and pool.”
35carolynw, 25 Sep 2016 | Read review
5 of 5