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Holiday Inn Westbury

Booking.comUS$181*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Holiday Inn Westbury
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224 Reviews from our TripAdvisor Community

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Showing 205: English reviews
Reviewed 25 July 2016 via mobile

Stayed at the Holiday Inn for 3 nights. Such a nice peaceful, relaxing stay. Hotel staff was excellent, checking in was so easy. I wasn't ready to drive back to Boston and the hotel was sold out on the 3rd night I wanted to stay so the manager hooked me up and let me stay. The pool area was so...

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Helpful?
Thank Merrisa95
Franklin M, General Manager at Holiday Inn Westbury, responded to this review

Dear Valued Guest: Thank you very much for your time and consideration in providing us with you review and feedback. We are very happy to know that you enjoyed your stay with us, and that you were able to relax in comfort. Thank you for recognizing our hospitality team's efforts. I will certainly share this with them. It's nice to...

Reviewed 25 July 2016 via mobile

My husband and I came to this hotel because there was a wedding next to us at the Chateau Briand. So I would say this..l would only stay here if you need to sleep and "keep it moving." So we went to the wedding that ended at 10:00pm. After the wedding we wanted to go some place to just talk...

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Helpful?
Thank Shybland
Franklin M, General Manager at Holiday Inn Westbury, responded to this review

Dear Valued Guest: Thank you for your feedback and review. Overall we're happy to know that you found the Hotel and the accommodations to be a place to relax. It's our goal to provide our guests with accommodations where they can be comfortable, and enjoy the various amenities and services the Hotel has to offer. Although the property is host...

Westbury, New York
Reviewed 22 July 2016

I plan on proposing to my girlfriend this weekend and when I checked in I told the two ladies behind the desk because they asked what brought me here. They immediately congratulated me with complete sincerity and then asked if my girlfriend knew. I told them she does not and it was a surprise. They took it upon themselves to...

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Helpful?
Thank SeanMcCart
Franklin M, General Manager at Holiday Inn Westbury, responded to this review

Dear SeanMcCart: Thank you for your time and consideration for providing us with your feedback and review. Congratulations to you, and your now fiance! We're glad that you enjoyed the service you received from our team, and we're also happy to know that you enjoyed the Hotel's accommodations. Our team loves going Above and Beyond for guests for special occasions,...

Ruckersville, Virginia
Reviewed 20 July 2016

We were in town for a funeral and the personnel were extremely courteous and efficient. I was able to check in and get the room keys before the rest of the family was able to park the car. The woman at the front desk was extremely friendly and offered condolences. The room was large, clean, and the beds were comfortable....

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Helpful?
Thank wpiazza2016
Franklin M, General Manager at Holiday Inn Westbury, responded to this review

Dear Valued Guest: Thank you for your review and feedback. We appreciate your time and consideration. First and foremost, we again offer you our condolences. With that said, we are happy to know that we offered you accommodations, services and amenities that you were able to enjoy, and provided you with comfort and convenience. Our hospitality team is truly committed...

Reviewed 20 July 2016

My wife and I stayed at this hotel on the night of our wedding and couldn't have been happier with the evening. Check in was quick and easy, the room was clean, especially the towels and sheets. The front desk workers were helpful and respectful. Each and every staff member was respectful. The room rate was great, the pool area...

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Helpful?
Thank Mike S
Franklin M, General Manager at Holiday Inn Westbury, responded to this review

Dear Valued Guest: Thank you for your time and consideration in providing us with your review and feedback. Congratulations to both of you on your wedding! We are happy to know that we were able to be a part of your very special occasion. We appreciate you recognizing our hospitality team's efforts in providing exceptional customer service. We will certainly...

Albany, New York
Reviewed 12 July 2016

We couldn't have been happier with this hotel. The staff made it seem like you were staying at the Ritz Carlton and the rooms were so clean and comfy. The pool and outdoor area were spotless and manicured beautifully. I wouldn't expect such amazing service from a hotel restaurant but all the staff was extremely friendly and more than willing...

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Helpful?
Thank kzannenburee
Franklin M, General Manager at Holiday Inn Westbury, responded to this review

Thank you very much for your feedback and review. We appreciate your time and consideration. We are very happy to know that you were provided with superior customer service. We are also very pleased to know that you found the accommodations to be both clean and comfortable. We're also delighted to know that you enjoyed the amenities and services of...

Reviewed 9 July 2016

I stayed at this hotel on July 3rd for a wedding event happening next door. To begin this story this hotel is not updated at all and the rooms are very outdated for the amount they charge for a night. I stayed in room #154 which was probably the worst room they could have given me because its close to...

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Helpful?
Thank Shaniece H
Franklin M, General Manager at Holiday Inn Westbury, responded to this review

Dear Shaniece H: As you may know, the Hotel is disputing this TripAdvisor review. You knowingly and admittedly destroyed linens in the accommodations the Hotel provided you with. It is most unfortunate that due to the rightful charges you have incurred that you felt it was necessary to write such a post, which is very misleading. The Hotel is committed...

Glasgow
Reviewed 7 July 2016 via mobile

The hotel was easy to find and although it was on a busy road there was no road noise in the hotel. The staff were welcoming and check in was smooth. The room was excellent, although it would have been nice to have a fridge (think you can request this). Air con was quiet, a big plus. Beds and pillows...

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Helpful?
Thank shopaholic888
Franklin M, General Manager at Holiday Inn Westbury, responded to this review

Dear Valued Guest: Thank you for your time and consideration in providing us with your review and feedback. We are happy to know that you enjoyed the hotel's customer service, and convenient centralized location. We are also very pleased to know that our room accommodations provided you with comfort throughout your stay. That is very important to us. We're glad...

Reviewed 29 June 2016 via mobile

I was at a wedding and we blocked out over 30 rooms on June 25th 2016. The rooms were nice and Day time service was great. However; the night time shift was horrendous. The front desk woman was so rude and very not professional or courteous. I had asked the young lady if I could go swimming and instantly yelled...

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Helpful?
1Thank Jacklyn M
Franklin M, General Manager at Holiday Inn Westbury, responded to this review

Dear Valued Guest: Thank you for your feedback. Whether we receive negative or positive feedback from guests, we utilize it as a learning experience and opportunity. I do apologize if one of our Guest Service Agents came across abrupt or rude. That is not acceptable to us, and it should never be the case. I am glad to read that...

New York City, New York
Reviewed 28 June 2016 via mobile

I was the bride and I stayed at one room in my hotel block. The first room reeked of cigarette smoked. We had them move us. The second room we had to try the room keycard 10 times before it opened and the toilet has trouble flushing. Worst of all, other guests were being loud and rambunctious at 2:30am in...

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Helpful?
Thank SugarJen85
Franklin M, General Manager at Holiday Inn Westbury, responded to this review

Dear Valued Guest: Thank you for your review and feedback. We will certainly use your shared experience as a learning opportunity. As a team, we review any and all feedback from guests together, and we discuss the various aspects of the reviews, and piece them together with our internal operations, policies and procedures. I can assure you that our team...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Holiday Inn Westbury is an independently owned and operated full service IHG Hotel. It provides guests with 152 rooms and suites as well as banquet and catering space that may accommodate up to 120 guests. The Hotel offers its accommodations, amenities and services to the corporate, leisure and social traveler from all of the world. It's centralized location within Nassau County, Long Island, NY makes it an ideal and convenient host to many. For those visiting the towns of Westbury, Garden City, Mineola, Uniondale, Carle Place, Roslyn and the surrounding area, the Holiday Inn Westbury is the ideal Hotel to consider being your host. Local attractions to the Hotel include Eisenhower Park, Nassau Coliseum, The Space at Westbury, Westbury Music Fair, Roosevelt Field, Museum Row, Old Westbury Gardens, Bethpage State Park, Jones Beach and much more. The Hotel is also in close proximity to New York's JFK, LaGuardia and Islip Airports. The Hotel is also located within walking distance to the Long Island Rail Road (Carle Place Train Station). Other nearby interests include Hostra University, Adelphi University, LIU Post, Nassau Community College, Winthrop Hospital and North Shore LIJ Hospitals and affiliates. The Hotel's amenities include but are not limited to the following: Outdoor garden courtyard and pool (seasonal), 24 hour business center, 24 fitness center, 24 hour guest laundry room, complimentary WiFi, ice machines, drink and snack vending machines, etc. Guests of the Hotel may enjoy the Hotel's onsite Restaurant, which is LiLLies Restaurant and Bar. LiLLies serves breakfast, lunch and dinner Fridays, Saturdays and Sundays, and breakfast and dinner Mondays - Thursdays, as well as room service to in-house guests. It offers guests a delicious eclectic mix of Italian/American fare with something for everyone to enjoy. It has a full bar that offers guests a delightful selection of fine wines and spirits, as well as a variety of select beers on tap and in bottles. Restaurant Hours: Breakfast Daily: 6:30 am - 11:00 am Dinner Daily: 5:00 pm - 10:00 pm Bar 5:00 pm - 11:00 pm Sunday - Thursday & to Midnight on Friday & Saturday In-House Guest Room Service: Same times as Restaurant/Dining is available. Lunch (seasonal): Friday, Saturday and Sunday 12:00 pm - 2:00 pm (Mother's Day Weekend - Labor Day Weekend) ... more   less 

Additional Information about Holiday Inn Westbury

Address: 369 Old Country Rd, Carle Place, NY 11514-2122
Region: United States > New York > Long Island > Carle Place
Price Range: £124 - £209 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Westbury 3*
Number of rooms: 152
Reservation Options:
TripAdvisor is proud to partner with Booking.com, IHG, Travelocity, Hotwire, Priceline, Cancelon, getaroom.com, HotelsClick, HotelQuickly and HRS so you can book your Holiday Inn Westbury reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Westbury Hotel Carle Place
Holiday Inn Carle Place
Carle Place Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Westbury staff and other travellers.
3 questions
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Questions? Get answers from Holiday Inn Westbury staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Views of the courtyard are pretty.”
TravelJenks, 10 Apr 2017 | Read review
“We were on 1st floor, which I normally don't like, but it was fine.”
CWHintheBronx, 15 Mar 2017 | Read review
“I was on the first floor and noise was not a problem. Our wedding reception was next door and within easy walking distance (62.3ft).”
sasmit1, 30 Nov 2016 | Read review
“Our room was on the ground floor overlooking the pool and was quiet and close to reception and bar.”
Jackiepcs, 2 Oct 2016 | Read review
“Ask for a room with a view if the courtyard and pool.”
35carolynw, 25 Sep 2016 | Read review
5 of 5
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US$181* /night
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Prices are for 1 room, 2 adults
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