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Comfort Suites Buffalo

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Comfort Suites Buffalo
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492 Reviews from our TripAdvisor Community

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Showing 487: English reviews
Spring Hill, Florida
Reviewed 4 days ago NEW

Great breakfast,large gorgeous room only downfall was the hotel was renovating so the pool area was closed.Would recommend and would stay again.Price was great for the room we received.Good location for restaurants and flying in or out of the airport.

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Helpful?
Thank Craigduncan1970
Reviewed 1 week ago

DO NOT STAY AT THIS HOTEL! They literally are criminals we stayed at the hotel a few weeks ago and the place is undergoing renovations and the room door connecting the 2 rooms we took was completely broken when we got there. When we checked out 2 weeks later we find 3 charges for an insane amount on our credit...

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Helpful?
1Thank jackflushing
SalesManagerResponse, Guest Relations Manager at Comfort Suites Buffalo, responded to this review

Dear jackflushing, Thank you for reporting this incident you had in the hotel. We are already making reports about this so the management will be informed by this news. We are very sorry about your disappointment but rest assured, your concerns will be highly appreciated to better our services to our dear customers. We hope you can consider us again...

Waterloo, Quebec, Canada
Reviewed 1 week ago

Booked this hotel for a weekend bills game. Well located, easy access to downtown buffalo, walden galleria and New Era field. Stayed two nights, breakfast was good both days. they had a variation on monday morning of eggs and sausages that was made to make sausage/egg sandwichs which was nice. Rooms are big but outdated. definetely need some refreshing but...

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Helpful?
Thank Clifford R
SalesManagerResponse, Guest Relations Manager at Comfort Suites Buffalo, responded to this review

Dear Clifford R, Thank you so much for your compliments to our breakfast options and happy that you found our location to be convenient. We seek to give each guest a very comfortable and accommodating experience and we are thrilled to hear of our success in this ambition. We look forward to serving you again in the future! We are...

Owen Sound
Reviewed 2 weeks ago

Hotel is a great location, staff is friendly- however, got there and hotel under renovation, no carpet on floors in hallway which made it very loud, our room...... a few bugs (thinking it was because of renos), bathroom fan was not working - standing in tub you felt like you could fall through at any time- but you were too...

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Helpful?
Thank Hockey M
SalesManagerResponse, Guest Relations Manager at Comfort Suites Buffalo, responded to this review

Dear Hockey M, Thank you for bringing to our attention your experience and comments regarding your stay. We take all reports of lacking service and your suggestions for improvement, particularly those that you have raised. We greatly appreciate your time in bringing a number of important matters to light and we hope that you will find your expectations to be...

Raleigh, North Carolina
Reviewed 1 November 2016 via mobile

I was skeptical about staying here after reading several negative reviews. I was pleasantly surprised. It was clean and comfortable. The walls were super thin though and I heard the people next door talking all night. They were not talking loud either. The breakfast was the usual fare found in this class of hotel. It's extremely small in there and...

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Helpful?
Thank PaulaLavocatCovial
SalesManagerResponse, Guest Relations Manager at Comfort Suites Buffalo, responded to this review

Dear Paula L, Thank you so much for this kind review you have of our hotel. We are so glad to know that you had a great time with us and thank you so much for appreciating our efforts of providing you with clean and comfortable accommodations . Your comments regarding the ways we can still improve are just as...

Canton, Ohio, United States
Reviewed 31 October 2016

The staff was courteous and kind. The breakfast was nice and well attended. The room was pleasing. There were a few things that needed attended to like the chair leaned back quickly but there was plenty of room for us overall. I would stay here again. My kids enjoyed the pool. It was not a large pool but when you...

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Helpful?
Thank Kevin P
SalesManagerResponse, Guest Relations Manager at Comfort Suites Buffalo, responded to this review

Dear Kevin P, Thank you for sharing the fun experience that your kids enjoyed at the pool.It is great to hear from you and I am so glad that you enjoyed our staff courtesy and have taken the time to recognize the hospitality and care that we aim to provide for each and every guest. On behalf of our entire...

State College, PA
Reviewed 24 October 2016

I got this hotel through Hotwire, but was still assigned a room with 2 beds, a sofa and table in front of it, table for a desk, refrigerator, microwave, heat/cooling wall unit which worked well in maintaining desired room temperature. Bed was very comfrotable. Lots of outlets. Bathroom had a large counter, decent lighting for shaving. Occasionally I heard plane...

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1Thank Nebular_Novice
SalesManagerResponse, Guest Relations Manager at Comfort Suites Buffalo, responded to this review

Dear Nebular_Novice, Thank you so much for your kind comments and review regarding your most recent stay with us. It is very rewarding to hear from you on this matter and we appreciate that you have acknowledged our efforts to provide a comfortable, and hospitable experience. I am glad that we were able to meet your expectations of service and...

Hamilton, Canada
Reviewed 18 October 2016

My significant other and I stayed one night at the Buffalo Airport Comfort Suites before an early morning flight to Chicago. We chose this hotel due to the proximity to the Buffalo airport and value. We were pleased with the size and cleanliness of the rooms. We took advantage of the pool and hot tub which have become a staple...

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Helpful?
Thank Intrepidcustoms
SalesManagerResponse, Guest Relations Manager at Comfort Suites Buffalo, responded to this review

We appreciate your feedback about your recent experience in our hotel. We especially appreciate the tips for future guests who can benefit from such advice. We hope that you were satisfied with the hospitality of our staff and the convenience of our amenities and we hope to see you again soon.

New York
Reviewed 17 October 2016 via mobile

My teenage daughter and I stayed here for one night while making a college visit. We used a coupon we picked up at a rest stop and got a good deal. Check in was easy and the staff pleasant and helpful. Our room was clean and comfortable. We had 2 full sized beds and a small sitting area. There was...

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Helpful?
Thank Dancemom520
SalesManagerResponse, Guest Relations Manager at Comfort Suites Buffalo, responded to this review

Your positive review means a lot to us. I am happy to learn that you enjoyed the value and the amenities of our hotel! It is wonderful to hear of the great impression we made with our amenities and services. Thank you again for taking the time to share this experience.

Galway, Ireland
Reviewed 8 October 2016

I stayed in this hotel for 1 night whilst doing a two day trip to Niagara Falls with Take Tours, travelling with L&L Travel provider. The hotel is approx 40 minute drive from Niagara Falls. Our room was large, with a nice sized bathroom & a small sitting area. Room had a large flat screen TV, mini fridge, microwave& coffee...

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Helpful?
1Thank Mayo01
SalesManagerResponse, Guest Relations Manager at Comfort Suites Buffalo, responded to this review

Dear Mayo01, Thank you so much for your feedback and kind words regarding the five star service and accommodations that you received during your most recent stay with us! We are so glad to know that you enjoyed your stay as well as our breakfast and thank you so much for appreciating our efforts of providing you with clean, comfortable...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Free Parking
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Hot Tub
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Shuttle Bus Service
  • Airport Transportation
  • Free Breakfast
  • Breakfast Available
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry

Additional Information about Comfort Suites Buffalo

Address: 901 Dick Rd, Cheektowaga, NY 14225-3554
Region: United States > New York > Cheektowaga
Price Range: £43 - £96 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites Buffalo 2.5*
Number of rooms: 100
Reservation Options:
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Also Known As:
Comfort Suites Buffalo Hotel Cheektowaga
Buffalo Comfort Suites
Hotel Style:
#1 Business Hotel in Cheektowaga
#2 Best Value Hotel in Cheektowaga
#4 Romantic Hotel in Cheektowaga
#7 Family Hotel in Cheektowaga
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Suites Buffalo staff and other travellers.
7 questions
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Macomb, Michigan
4 months ago
Taunton, Massachusetts
over a year ago
Pittsburgh, Pennsylvania, United States
over a year ago

See all questions (7)

Questions? Get answers from Comfort Suites Buffalo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask if any hotel you are staying at is under renovation when booking!”
 of 5 bubbles hockeym2014, 23 Nov 2016 | Read review
“Ask for a room near the far exits, quieter and ease of entrance and exit.”
 of 5 bubbles KevinP905, 31 Oct 2016 | Read review
“nicer places to stay”
 of 5 bubbles saligar1, 4 Aug 2016 | Read review
“stay on 2nd or 3rd floor”
 of 5 bubbles Blueberrykin, 27 Jul 2016 | Read review
“Read ALL reviews PRIOR to booking”
 of 5 bubbles retirednurse124, 20 Jun 2016 | Read review
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