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Holiday Inn Express Hotel & Suites Chester - Monroe - Goshen

211 reviews
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Traveller (32)
Room & Suite (27)
Dining (5)
Overview
  • Excellent32%
  • Very good37%
  • Average20%
  • Poor7%
  • Terrible4%
Travellers talk about
“pancake machine”(6 reviews)
“west point”(9 reviews)
“front desk”(32 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2.5 Star Hotel
All hotel details
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Rooms
4 Mar5 Mar
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1 room, 2 adults, 0 children
Standard Room
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Reviews (211)Write a Review
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All reviewspancake machinewest pointfront deskseveral fast food restaurantshudson valleyquick callhot tubnice hotelprevious guestsindoor poolstay there againthe general managersofa bedlarge roomgood sizenice breakfastbusiness center
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1 - 5 of 194 reviews
Hotel's Favourite
Reviewed 23 November 2017

clean & comfortable room with nice breakfast. hotel was quite which allow me to had a good sleep at night. i love holiday inn cinnamon roll in breakfast on of the best. friendly front disk staff. Wifi was good in speed. Will stay here again...More

Thank Majedma10
Reviewed 26 October 2017

The Good: Staff are exceptionally kind (surely because they are accustomed to apologizing to clients for consistently unacceptable situations.) I raised many issues to the manager Sonia at checkout. She took full responsibility. She stated the hotel would be renovated January 2018, and appropriately adjusted...More

1  Thank Rosebark
Response from Sonia B, General Manager at Holiday Inn Express Hotel & Suites Chester - Monroe - GoshenResponded 27 October 2017

We thank you for your feedback and fair evaluation. We're disappointed your time with us was less than ideal. It's unfortunate our rooms didn't meet your expectations and that our furnishings and decor were showing some wear. We hold ourselves to a higher standard so...More

Reviewed 9 October 2017

Stayed for three night Room clean staff attentive breakfas well stocked and constantly replentished.We like Holiday Inn Express's breakfasts especially for the excellant cinnamon rolls and pancake machine. Only weak point- like most hotel breakfasts was thepowdered scrambled eggs. No real weaknesses- very satisfied.More

Thank brookquarry2
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Chester - Monroe - GoshenResponded 23 October 2017

Hello brookquarry2, I am delighted that you enjoyed your stay with us. I am particularly happy that you found our rooms clean and that you found our staff commendable. However, I really regret that the scrambled eggs left a negative impression. Your comments are highly...More

Reviewed 17 September 2017

We asked for a quiet, no pet room. They put us on the top floor at the end. Very quiet, large room. Had a great nights sleep. Mattress and linens very comfortable. Pillows were new and I hope I can order some for home. Staff...More

Thank Shirley P
Reviewed 24 August 2017

We stay here periodically to visit my uncle in Sugar Loaf. It's generally reliably clean and comfortable. We're big fans of the cinnamon rolls in the morning - it makes their complimentary breakfast stand out above similarly priced hotel chains. The pool and hot tub...More

Thank kristinem
View more reviews
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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Multilingual Staff
Dry Cleaning
Laundry Service
Conference Facilities
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Hot Tub
Indoor pool
Details
Price range
US$103 - US$202 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$103 - US$202 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (32)
Room & Suite (27)
Dining (5)
Pool & Beach (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
ANGELToronto_Canada
28 December 2016|
AnswerShow all 4 answers
Response from Gary C | Reviewed this property |
I don't think so, but you should call. Becareful staying at this hotel. Did you read my review? The hotel in Middletown is close by and has a wonderful staff,restaurant and room service. Call and ask for the manager.
1
Vote
Surfnyc212
12 October 2015|
Answer
Response from Sonia B | Property representative |
Our entire facility is non smoking. We will love to have you stay here. Please make sure to check our availability first. Thank you
0
Votes
Surfnyc212
9 October 2015|
Answer
Response from Sonia B | Property representative |
No No, no smoking rooms here. Great WI-FI !!!!
0
Votes
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12
Room Tips
"Choose the opposite side of the freeway"
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"We like to stay on the first floor and in the back."
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"We only had one room however it was excellent."
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"In this hotel the A/C units are quiet. Avoid the renovated Holiday Inns because they have replaced them with..."
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