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Clarion Hotel Dunkirk

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212 Reviews from our TripAdvisor Community

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Showing 211: English reviews
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Saint John, Indiana
Reviewed 2 weeks ago

Breakfast was terrible. I went looking for the attendant and could not find her. Could not find a bowel to have cereal. When she surfaced it was nothing but excuses. Room was yucky. Could not enter building near room door was broken. I had to go to Tim Horton's next door to get something edible. Oh yes and apparently the...

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Helpful?
Thank matt1961
Amanda A, Guest Relations Manager at Clarion Hotel Dunkirk, responded to this review

Dear Guest, It is unfortunate to hear that you were unsatisfied with your stay. I am very sorry to hear a bout your experience at our hotel. I agree that the inconvenience you experienced at our hotel does not represent the level of service we strive to provide. It would have been great to have heard about your comments or...

Watertown, New York
Reviewed 3 weeks ago

My husband made reservations for a King room, when he asked for late check out they told him we had to switch to a queen double due to them having only 9 king rooms. My husband had just driven 9 hours so he wasn't in the mood to debate. The room we were in was horrid!! The carpet smelled, it...

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Helpful?
Thank Rosanne F
Amanda A, Guest Relations Manager at Clarion Hotel Dunkirk, responded to this review

Dear Guest, It is unfortunate to hear that you were unsatisfied with your experience at our hotel. We apologize for failing to exceed your expectations and will use your feedback to ensure that our staff is providing the best service they can and to make any necessary changes. We do only have 9 standard King Rooms which were all sold...

Youngstown, Ohio
Reviewed 12 January 2017 via mobile

Food from the previous guest was left in the fridge. Room reeked of offputting disinfectant. Elderly bartender was an idiot and wait staff was much more interested in socializing than doing their jobs. When we called them out, we were ghosted. Do not stay here.

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Helpful?
1Thank Jen51184
Amanda A, Guest Relations Manager at Clarion Hotel Dunkirk, responded to this review

Dear Guest, We are very sorry you were dissatisfied with your stay at our hotel. The inconveniences you experienced at our hotel does not represent the level of service we strive to provide. We appreciate your feedback, as it provides us with the information needed to correct problems and improve the services we offer our guests. We hope to have...

Oberlin, Ohio
Reviewed 4 January 2017

While our room was fine and the hot breakfast was good, I did not enjoy the night I spent at this Clarion Hotel. I checked in and told the desk clerk I was happy to see a lounge right next to the desk...as we had a horrible drive in snow and ice and I could really use a drink. I...

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Helpful?
2Thank pennypit
Reviewed 5 December 2016

My daughters college team booked this hotel for a college swim meet. I did not attend her freshman year, sophomore year my room was so awful, I had to be moved (no heat or working phone in the room). This was also the same year I witnessed a baptism in the hot tub. Junior year they closed off the pool...

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Helpful?
Thank 389julietj
Amanda A, Guest Relations Manager at Clarion Hotel Dunkirk, responded to this review

Dear Guest, On behalf of our entire team, I would like to apologize for such an unpleasant stay with us. It was very disappointing to read about the problems you have encountered on our property. Your feedback has been shared with our staff members and changes will be made to ensure we maintain a higher quality and for any future...

Reviewed 14 November 2016

Lobby and hallways were nice. Opened the door to our room and it smelled of cigarette smoke masked with some sort of air freshener. It was not pleasant. I should have looked at the room description better but it didn't have a small fridge which was disappointing. Beds were comfortable, carpet had many stains on it and you could tell...

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Helpful?
Thank Karen D
Amanda A, Guest Relations Manager at Clarion Hotel Dunkirk, responded to this review

Karen, Thank you for taking the time to tell us about your experience at our hotel. I am sorry you were disappointed on this occasion, and I apologize for any inconvenience or discomfort you experienced. We could have switched your room upon arrival had we of known. Our rooms do not have fridges or microwaves in them, I am very...

Lorain, Ohio
Reviewed 17 October 2016

Stayed here for 6weeks on business and enjoyed my stay. Michelle and the rest of the front desk staff was awesome and attentive. Hotel is a little worn but well kept at the same time. The hotel is very busy but the staff is always pleasant.

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Helpful?
Thank Ronho2
Amanda A, Guest Relations Manager at Clarion Hotel Dunkirk, responded to this review

Dear Guest, Thank you for taking the time to write a review with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay.

Miami, Florida
Reviewed 28 September 2016

My recent 2 night stay for business was outstanding. Amanda, the manager, was very accommodating and Linda at the front desk as well. Beautiful facility... spotless rooms and a great view of Lake Erie. The restaurant was excellent and I took advantage of their Tuesday night wing special (12 wings for $5). I will certainly stay again in the future...

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2Thank DrProctor
Berlin, Wisconsin, United States
Reviewed 22 September 2016

Arrived in Dunkirk in The afternoon. Front desk girls were very friendly. The room was very nice. 2 queen beds that were very comfy. The bar was nice. Bartender could have been more attentive. The outside bar looked like it would Be alot of fun during the tourist season. Bartenders there were very nice. We would stay there again.

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Helpful?
Thank Sharon R
Albany, New York
Reviewed 18 September 2016

Our family stayed at this Clarion in the middle of September 2016 on a visit to SUNY Fredonia. I'm not familiar with the Clarion chain but based on this experience would be encouraged to try more of them. The bed was very comfortable, the room was in good order, the bathroom in particular was very clean and the temperature was...

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1Thank gmead7

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
Clarion Hotel & Conference Center in Dunkirk offers wonderful views overlooking Lake Erie. Located approximately 24 miles from the Jamestown airport, and 45 miles from the Buffalo airport, 3 miles from the State University of New York at Fredonia, 12 miles from Lily Dale, Chautauqua County has 24 unique wineries that are driving distance from our hotel. The hotel & conference center is conveniently located for your getaway, special event or business meeting.The harbor front boardwalk and the center of Dunkirk is a short walk away and offers dining, recreation and entertainment year-round. Hotel guests are afforded an abundance of amenities, like free hot breakfast bar, free high-speed Internet access, free local calls and free coffee. We have an outdoor heated pool open May through September, as well as an exercise room with Cardiovascular options. We have the Windjammers Restaurant/Lounge onsite open for dinner, In the summer we have our Dockside Cafe open for lunch and dinner with entertainment on the weekends. ... more   less 

Additional Information about Clarion Hotel Dunkirk

Address: 30 Lake Shore Dr E, Dunkirk, NY 14048-1645
Region: United States > New York > Chautauqua County > Dunkirk
Price Range: £67 - £122 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Clarion Hotel Dunkirk 2.5*
Number of rooms: 127
Reservation Options:
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Also Known As:
Clarion Dunkirk
Dunkirk Clarion
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Questions & Answers

Here's what travellers have asked, with answers from Clarion Hotel Dunkirk staff and other travellers.
2 questions
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Ontario
over a year ago

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Questions? Get answers from Clarion Hotel Dunkirk staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't stay here.”
 of 5 bubbles matt1961, 9 Feb 2017 | Read review
“Don't go here if you possibly can find somewhere else.”
 of 5 bubbles rosannef519, 2 Feb 2017 | Read review
“No way to know when the next door neighbor will have TV on loud all night and keep you awake!”
 of 5 bubbles pennypit, 4 Jan 2017 | Read review
“The restaurant was excellent and I took advantage of their Tuesday night wing special (12 wings for $5).”
 of 5 bubbles DrProctor, 28 Sep 2016 | Read review
“Our room was quiet. The hotel decor was a little dated but clean. It looked like they were renovating.”
 of 5 bubbles 111sharonr, 22 Sep 2016 | Read review
5 of 5