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Courtyard New York LaGuardia Airport

585 reviews
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Traveller (61)
Room & Suite (14)
Dining (4)
Overview
  • Excellent46%
  • Very good29%
  • Average18%
  • Poor4%
  • Terrible3%
Travellers talk about
“front desk”(80 reviews)
“new york”(41 reviews)
Free Wifi
Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
3.0 Star Hotel
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Rooms
4 Feb5 Feb
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1 room, 2 adults, 0 children
Standard Room
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Reviews (585)Write a Review
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Show reviews that mention
All reviewsfront desklaguardia airportnew yorkoutdoor poolgreat staybusiness travelerthe hotel managerexcellent customer servicerental carchoose this hotelenjoyed my staybus stopthe hotel is cleanan early morning flighteasy accessgift shopinto nyc
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1 - 5 of 564 reviews
Reviewed 1 week ago via mobile

Let me say had I read the first three reviews for this hotel I might have bypassed it. However, my flight had been cancelled and I was rebooked on an early flight out the next morning so I wanted something close. I saw this hotel...More

Thank srogersj
Response from CourtyardNYLaGuardia, General Manager at Courtyard New York LaGuardia AirportResponded 5 days ago

Our team was delighted to welcome you to our hotel when your flight was unexpectedly canceled, and I’m so happy to hear that you were impressed with all we have to offer, from our convenient location to our comfortable accommodations and helpful, friendly staff. It’s...More

Reviewed 1 week ago via mobile

Dated (paint coming off around drain of bathtub),loud (street noise even on 4th floor, airport, and neighbors), uncomfortable bed, no recognition of status or room preferences, and expensive. Would not stay again despite convenience.More

Thank Maripat G
Response from CourtyardNYLaGuardia, General Manager at Courtyard New York LaGuardia AirportResponded 1 week ago

It is unfortunate to hear that you look back on your stay at our hotel as a negative experience. We try our best to provide stand our service for our guests. By providing your feedback we can continue to enhance each guests' experience by improving...More

Reviewed 5 December 2017

My boyfriend and I came to NYC for a romantic holiday. We couldn't afford a hotel in Time Square, but since this was a Courtyard, we thought it would be a more budget friendly but good option for 1 night. WHAT A MISTAKE! They put...More

Thank Jen_m_0000
Response from CourtyardNYLaGuardia, General Manager at Courtyard New York LaGuardia AirportResponded 7 December 2017

Learning that we fell short of your expectations is truly disappointing and I would like to take this opportunity to apologize that your stay with us was not what you anticipated. As many of our guests have reported positive experiences, we sincerely hope that you...More

Reviewed 29 November 2017 via mobile

Stayed with my spouse in transit between a late arriving JFK flight and a flight out of LGA. I really enjoy courtyard hotels for such short stays because they typically offer great linens, clean facilities, etc. But this particular hotel really did look quite past...More

Thank Charles H
Response from CourtyardNYLaGuardia, General Manager at Courtyard New York LaGuardia AirportResponded 30 November 2017

We appreciate your loyalty to our brand when traveling, and thank you for choosing our hotel during your recent layover in NYC. While we’re happy that our convenient location was a positive aspect of your visit, we’re sorry to hear that we fell short of...More

Reviewed 11 November 2017

The hotel and room are run down. Since our flight was canceled we spent the night at this hotel before taking off the next day. We are both Gold members with the Marriott rewards so we got “upgraded “ to a suite. The room was...More

Thank doronbron
Response from CourtyardNYLaGuardia, General Manager at Courtyard New York LaGuardia AirportResponded 13 November 2017

We are truly to sorry to hear that your time at our hotel did not meet your expectations of our brand and we appreciate you contacting us after your stay, as well as reaching out to us on TripAdvisor. Your feedback is not reflective of...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet ( WiFi )
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Concierge
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Tennis Court
Details
Price range
US$157 - US$278 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$157 - US$278 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (61)
Room & Suite (14)
Dining (4)
Pool & Beach (2)
Hotel & Grounds (57)
Bathroom (4)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Pampchf214
30 May 2017|
AnswerShow all 3 answers
Response from cupc4keninja | Reviewed this property |
I'm sorry, I don't know.
0
Votes
Cha R
19 December 2016|
Answer
Response from meevans53 | Reviewed this property |
I update reviews where I've had good service/food in past visits, but then comes a bad experience where change of employees or food where that experience was bad. I try to give the benefit of doubt, so where o can, I visit... More
0
Votes
TilapiaLady
7 April 2016|
AnswerShow all 3 answers
Response from Miguelina F | Reviewed this property |
Will the Hotel Shuttle drop off at nearby restaurants? Yes…you can ask the drivers…very accommodating Does the Hotel Shuttle take hotel guests any other places, or is it just to/from the airport? Yes, drivers are very... More
0
Votes
Room Tips
"ask for rooms on the quiet side, away from the airport"
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"If you have to pay more than $200 a night here, look elsewhere"
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"as family you can have King Bed with Sofa Bed or 2 twin"
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"facing the pool was quiet"
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