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Hilton Garden Inn Syracuse

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Traveller (54)
Room & Suite (55)
Dining (7)
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Overview
  • Excellent62%
  • Very good28%
  • Average7%
  • Poor2%
  • Terrible1%
Travellers talk about
“wild goose”(8 reviews)
“front desk”(73 reviews)
“room was clean”(31 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
Additional information
Offers from Hilton Garden Inn Syracuse
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Garden Inn Syracuse
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
4 Jun5 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (634)
There are newer reviews for Hilton Garden Inn Syracuse
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Traveller rating
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377
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12
Show reviews that mention
All reviewswild goosefront deskroom was cleanpool and hot tubbusiness travelergreat place to stayexcellent hotelbreakfast was deliciousfitness centerdestiny usafrench toastbusiness triphome away from homepleasant staybreakfast staffcarrier circlewaffles
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241 - 245 of 628 reviews
Reviewed 13 February 2016

Accommodating, helpful, friendly staff who go out of their way to make you feel welcome and that it is important to them that you chose Hilton Garden Inn. Centrally located with easy access to the highway. A very pleasurable experience.

Review collected in partnership with Hilton Garden Inn
Thank Linda S
Response from Bob M, General Manager at Hilton Garden Inn SyracuseResponded 18 February 2016

Thank you for your review and all of your lovely comments regarding your recent stay with us. Our hardworking staff members truly go above and beyond for our guests, so I will be sure to share your feedback with them.

Reviewed 2 February 2016

Our family gathers at this hotel once a year, and we once again had a great experience. The staff are friendly and helpful, delicious breakfast buffet, welcoming lobby area, and the accommodations are just what our family needs to get together. Great value. We'll be...More

Review collected in partnership with Hilton Garden Inn
1  Thank Sarah V
Response from Bob M, General Manager at Hilton Garden Inn SyracuseResponded 10 February 2016

Thank you for taking a moment to share your experience. We are happy to hear you had an enjoyable stay with us. We look forward to welcoming your family back again to our hotel.

Reviewed 1 February 2016

We went to the hotel for a girls night out and had an easy check in, a delicious dinner at the hotel restaurant and incredible service. Matt at the front desk was patient with us and helped us do and accomplish anything we needed and...More

1  Thank Jenn B
Response from Bob M, General Manager at Hilton Garden Inn SyracuseResponded 2 February 2016

Thank you for sharing your experience on Tripadvisor. We are so happy to hear that you enjoyed your stay with us.We truly do our best to make our guest feel welcome and taken care of. It is nice to hear that our Guests have enjoyed...More

Reviewed 29 January 2016

Great staff. I left an item in my room and they actually called me to tell me. That is the first time that has ever happened in my 20 of business travel. Excellent service will be back again for sure. ThanksMore

Review collected in partnership with Hilton Garden Inn
1  Thank Todd M
Response from Bob M, General Manager at Hilton Garden Inn SyracuseResponded 2 February 2016

Thank you for sharing your experience on Tripadvisor. We are happy to hear that you enjoyed your stay with us, and that you received your lost and found item. It is the worst to get home and realize you misplaced something important, glad we could...More

Reviewed 17 January 2016

Very happy with the stay, glad Hilton is a military supporter. The Hilton Garden Inn staff was very welcoming and informative with Military process. The breakfast staff were also very knowledgable and approachable. Would definitely stay here again. The room was exactly what i needed...More

Review collected in partnership with Hilton Garden Inn
1  Thank Alyssa T
Response from Bob M, General Manager at Hilton Garden Inn SyracuseResponded 20 January 2016

Thank you for your review and all of your lovely comments regarding your recent stay with us. Our hardworking staff members truly go above and beyond for our guests, so I will be sure to share your feedback with them. Thank you again for your...More

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About
Amenities
Top amenities
Pool
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Multilingual Staff
Self-Serve Laundry
Room amenities
Microwave
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$116 - US$223 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in East Syracuse
#1 Romantic Hotel in East Syracuse
#2 Family Hotel in East Syracuse
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$116 - US$223 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in East Syracuse
#1 Romantic Hotel in East Syracuse
#2 Family Hotel in East Syracuse
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (54)
Room & Suite (55)
Dining (7)
Pool & Beach (3)
Business Centre & Event Rooms (5)
Questions & Answers
Ask a question
Joanne S
25 August 2016|
AnswerShow all 3 answers
Response from HGISyracuse | Property representative |
Hello, We do have the Whirlpool suite that is spacious and we do have many brides use this room to get ready as well as a romantic night after the long wedding receptions.
0
Votes
Agnes H
7 June 2016|
AnswerShow all 4 answers
Response from HGISyracuse | Property representative |
Hello, I am sorry we are not a pet friendly hotel.
0
Votes
Aliho2424
29 February 2016|
AnswerShow all 3 answers
Response from Nilton S | Reviewed this property |
Yes, there is a very nice, huge jaccuzzi in the pool area (to get a nice rest after a day's work.)
1
Vote
Room Tips
"Third floor was very quiet"
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"Try not to get a room by the elevator or over the restaurant!"
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"I would believe all rooms are quiet."
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"I always pick the top floor."
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