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East Syracuse Inn

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East Syracuse Inn
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595 Reviews from our TripAdvisor Community

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Showing 586: English reviews
Gatineau, Canada
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 1 week ago

Found a deal on Hotwire which happened to be this hotel. After reading a bit about it, I was nervous, because I read here that they were undergoing renovations and that if you got a renovated room, you were good, but otherwise not… Turned out we received a non-renovated room, but were still satisfied! We were here for 2 nights... More 

Helpful?
1 Thank Yoteshot
Aubrey B, General Manager at East Syracuse Inn, responded to this review

Wow!! I truly appreciate you taking the time to review our hotel and I am so happy to hear that you enjoyed your stay with us. I've passed your compliments on to Terrace and the rest of the team and they thank you for your kind words! I realize that renovations can be such a burden to our guests, and... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

The East Syracuse Inn, which is conveniently and centrally located, was undergoing renovations when my daughter and I stayed there for a quick overnight. None of the renovated rooms were available, but the room we were given was near the back, clean, and quiet. There were three issues, one of which was beyond the staff's control and they could do... More 

Helpful?
1 Thank SkipnTam
Aubrey B, General Manager at East Syracuse Inn, responded to this review

Thank you so much for taking the time to review our hotel! I certainly apologize for the issues you experienced while you were here, but I'm glad to hear that the team took care of them for you to the best of their ability. I've passed your compliments on to them and they appreciate your kind words. The renovations have... More 

Ottawa, Canada
Level Contributor
66 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 2 weeks ago

We were warmly greeted by the front desk, which were helpful throughout the stay. The hotel is going through renovations. That being said, they do work on the Saturday morning: perhaps not the best idea. The room was clean and comfortable. However, the bath needed more than updating. Its paint was completely chipped. The breakfast was basic: bagels, muffins and... More 

Helpful?
1 Thank T-Root-22
Aubrey B, General Manager at East Syracuse Inn, responded to this review

Please accept my apology for the issues you experienced during your stay with us. We strive to exceed the expectations of every guest who enters our hotel, and I'm so sorry that we fell short of that. I truly appreciate you taking the time to review our hotel and bringing your concerns to my attention. I'm happy to say that... More 

Angelica, New York
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 3 weeks ago via mobile

We stayed two nights and found the room to be outdated but very clean. They are currently remodeling so I'm sure the rooms will be refreshed soon. The room was a nice size but it could use new furnishings. The bathroom needs a little work too but it was very clean and the water pressure in the shower was terrific.... More 

Helpful?
Thank gtxjason
Aubrey B, General Manager at East Syracuse Inn, responded to this review

I really appreciate you taking the time to review our hotel!! Thank you for your compliments, we work hard to exceed the expectations of all of our guests- especially during this renovation which we know can impact your stay. I'm happy to say that once the renovation is complete, all of the things you mentioned will be completely updated! We... More 

Canaan, Maine, United States
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 3 weeks ago

I have been staying in this area for 9 years twice a week, I try to find a place that is clean and well managed at a good rate. I have moved from 4 hotels in this area over the 9 years. This hotel is going through major renovations and turning into a Best Western Plus. The management team is... More 

Helpful?
1 Thank John M
Aubrey B, General Manager at East Syracuse Inn, responded to this review

Thank you so much for taking the time to review our hotel! I am so happy to have you staying with us, and look forward to a long partnership with you. I've passed your compliments on to my team- they truly appreciate your kind words. See you in a couple of days!! More 

ontario, canada
Level Contributor
27 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 26 October 2016

This hotel is in the middle of a renovation. The first room that was given to us was dumpy and dirty. We asked if we could have our money back or switch to the sister hotel down the road. We were given a recently updated room. It was much better but who ever was doing the renovations did a lousy... More 

Helpful?
Thank dave196161
Aubrey B, General Manager at East Syracuse Inn, responded to this review

Thank you for taking the time to review our hotel and please accept my apologies for the issues you experienced during your stay with us. We strive to exceed the expectations of all of our guests and I'm truly sorry that we fell short of that with you. I appreciate you bringing it to my attention- it is only with... More 

Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 14 October 2016 via mobile

I said here on an overnight trip not really expecting much considering the price. I was surprised this place was beautiful the rooms were very comfy and there was a nice breakfast in the morning to follow. Will more than likely staying here again during Christmas shopping

Helpful?
1 Thank Hotinpink91
Aubrey B, General Manager at East Syracuse Inn, responded to this review

Thank you so much for taking the time to review our hotel. We really appreciate your feedback. We are so happy to hear that you enjoyed your stay with us, and we are excited to share our newly renovated rooms with you when you are in town getting your Christmas shopping done! See you then! More 

Level Contributor
48 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 26 September 2016 via mobile

The place is starting to date including the beds but this is also reflected in the price. Room was clean. I would stay here again and would recommend. Only downside was there were people drinking and swearing outside when we arrived which didn't make us feel safe.

Helpful?
Thank Y4896BWmattp
Aubrey B, General Manager at East Syracuse Inn, responded to this review

Thank you for taking the time to review your stay with us, we truly appreciate your feedback. As you may know, we are in the middle of a renovation and we can't wait to share our completely updated rooms with our guests later this year! We hope to see you again next time you're in the area. More 

NY
Level Contributor
66 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 8 September 2016

Stayed here twice at the end of August. The facility was clean, but there was some confusion and glitches at check in. This hotel is no longer the Baymont, but is called the Inn at East Syracuse. It is to become a Best Western in the near future. The rooms are being renovated. Paint job looked good, but the furniture... More 

Helpful?
Thank Frumpster
Aubrey B, General Manager at East Syracuse Inn, responded to this review

Thank you for taking the time to review our hotel, we truly appreciate your feedback! I've passed your compliments on to the housekeeping team, they work so hard to make sure everything is clean despite needing an update. All of the rooms and public spaces should be renovated (furniture included!) by the end of the year and we couldn't be... More 

Philadelphia, Pennsylvania
Level Contributor
52 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 9 August 2016

When I checked in I was told they had a new system. It took 20 minutes to check in. The room I was given had broken air and there was used soap and shampoo in the bathroom ...GROSS!!! We where given a new room. There are to many people lurking around in the parking lot and thru out the hotel... More 

Helpful?
2 Thank rene w

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Amenities

Highlights
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Free Breakfast
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Breakfast Available

Additional Information about East Syracuse Inn

Address: 6605 Old Collamer Rd, East Syracuse, NY 13057 (Formerly Baymont Inn & Suites East Syracuse)
Region: United States > New York > Finger Lakes > East Syracuse
Price Range: £43 - £83 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — East Syracuse Inn 2.5*
Number of rooms: 110
Reservation Options:
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Also Known As:
Hampton Inn Syracuse - Carrier Circle i-90 Hotel East Syracuse
Hampton Inn Syracuse Ny
Hampton Inn East Syracuse
East Syracuse Hampton Inn
Hotel Style:
#1 Best Value Hotel in East Syracuse
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Questions & Answers

Questions? Get answers from East Syracuse Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I guess renovated rooms are better, but I think they soon will all be.”
 of 5 bubbles Yoteshot, 28 Nov 2016 | Read review
“top floor is quiet”
 of 5 bubbles johnmK7720PS, 11 Nov 2016 | Read review
“Go down the road to a better hotel”
 of 5 bubbles dave196161, 26 Oct 2016 | Read review
“first floor, near back of hotel is super quiet!”
 of 5 bubbles suitcase2011, 26 Jun 2016 | Read review
“Don't stay here unless you check out the room first.”
 of 5 bubbles Matt33332, 14 May 2016 | Read review
5 of 5
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