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My wife and I had planned to stay, however 3 days before our planned stay. A family issue came up and we needed to cancel. We called the Hotel to cancel and gave then the confirmation # , was told we can't cancel that you'll...More
Most of my reviews are positive so I am disappointed to write this review of Woodcliff.
We had stayed there in the past and enjoyed it.
The hotel is very clean and well maintained amid beautiful surrounding.
On check in we were greeted promptly and...More
I stayed here with my Sister so we would be close to SUNY-Geneseo for my Granddaughter's Graduation. I've never stayed at this hotel but was drawn to it, first, by its proximity to Geneseo and secondly by the fact it had a spa. We booked...More
I had a nice day at the spa followed by a meal at their restaurant Horizons. I had a reasonably priced crab cake salad and a cappuccino. My server was very professional just how I like it. This is one of my favorite spas because...More
Stayed at the Woodcliff for anniversary and enjoyed location. Only issue is getting overcharged on bill. No mgr on duty to correct. Asked for manager to call me to get corrected, and almost a week later no response. I even called and left another message...More
Response from Corey D, General Manager at Woodcliff Hotel and SpaResponded 1 week ago
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry you were unhappy with the way the billing was handled. I will address your feedback directly with our...More
There's really not much difference: bathrobes are provided in the executive rooms, some minor improvements to the bedding, a free breakfast, etc. If you're looking for a significant upgrade, you'd want to consider looking... More
There's really not much difference: bathrobes are provided in the executive rooms, some minor improvements to the bedding, a free breakfast, etc. If you're looking for a significant upgrade, you'd want to consider looking at the suites (which are pretty sweet :-), but that comes with a correspondingly significant upgrade in cost.