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When we decided to stay within 10 min of my son's barracks, we chose the IHG Hotel vs the other higher star hotels in Watertown and it was a great decision!
When we first pulled up, I was very skeptical as I am used to...More
We were here with our adult children while they get settled at Ft. Drum. Our room was $64 a night, plus taxes, which was quite reasonable, I thought. The rooms are quiet and HUGE! It's not a new hotel so some things are a little...More
The rooms are always clean and well stocked.The beds are very comfortable and the restroom was clean. THe continental breakfast make this an outstanding value too. It's on base which makes it very convenient for all business.More
1 Thank Co2Blaster
Response from ArmyHotelGM, General Manager at IHG Army Hotels on Fort Drum, Fort Drum InnResponded 12 March 2014
Thank you for the great feedback! We assumed operations of this hotel on May 1, 2012 and immediately after we made some improvements including: new mattresses, new bedding, towels, irons and boards, 42” Flat Screen TV’s and much more. We’re glad you noticed these changes...More
Stayed at the Fort Drum Inn for one night while passing through upstate New York. Arrived very late; as it was last minute. They checked us in quickly and were very friendly at the front desk. There is a steep, non-refundable $75 fee for dogs....More
2 Thank UnboundTraveler
Response from IHGCare, Guest Relations Manager at IHG Army Hotels on Fort Drum, Fort Drum InnResponded 19 September 2013
Thank you for the candid review. It is our goal to consistently provide superior service and accommodations at our hotel and your comments are very important to us. We rely on you, our guest, to let us know how we are doing and...More
Stayed here 12-14 Aug. For $84/night, I was expecting a nice room. I was so disappointed!! The rooms are terribly outdated and the horrible brownish color carpet looked filthy and old! Thank goodness the bathroom was clean. If it wasn't for the fact that we...More
2 Thank msshondas68
Response from IHGCare, Guest Relations Manager at IHG Army Hotels on Fort Drum, Fort Drum InnResponded 29 August 2013
Thank you for your feedback regarding your recent visit at our hotel. My apologies for the inconvenience you experienced over the room's condition. Rest assured that your comments will be looked into and take actions accordingly. I have taken note and wish to...More