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The Swan Hotel

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Traveller (142)
Dining (23)
Room & Suite (17)
Overview
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The Hythe, Staines TW18 3JB England See on map
AMENITIES
Free Wifi
Breakfast included
Non-Smoking Hotel
Restaurant
Room Service
Suites
Bar/Lounge
4 Star accommodation
Additional information
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Reviews (656)
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645 results
Traveller rating
304
183
85
40
33
Traveller type
Time of year
LanguageEnglish
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304
183
85
40
33
Show reviews that mention
All reviews the pub the river fish and chips lamb sunday roast sit outside lovely food old building lovely view lovely room comfy bed heathrow airport thorpe park fullers judy mains bank
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1 - 5 of 645 reviews
Reviewed yesterday

Great location right on the Thames, close to the airport, good food, great service. A short walk to supermarket, slightly longer to the train to Waterloo. Close to Twickenham via train for sports events.

Review collected in partnership with this hotel
Thank kiwis2016
Reviewed 3 days ago via mobile

I was amazed by every detail in this victorian inn.. service was excellent.. staff super nice.. ofcourse there was no elevator but the staff helped us with the luggage.. The hotel is overlooking the thames river.. we booked three rooms two with a balcony with...More

Thank MANALUM3LI
Reviewed 5 days ago via mobile

When I booked the swan hotel it was due to my normal hotel the Boleyn right opposite being fully booked..as looks deceive from the outside by looking like a pub but the rooms were excellent. I normally go to the Swan for food as it...More

Thank jim_williams_1970
Response from PaulTyrer212, Manager at The Swan HotelResponded 4 days ago

Good afternoon, thank you for taking the time to write a review. We are pleased you enjoyed your stay with us and we hope to see you return soon. kind regards Team Swan

Reviewed 2 weeks ago

Great service and location but our room showed serious lack of maintenance and action. Shower drain was so slow it overflowed into the bathroom and soaked mats and requiring towels to clean up. It did the same after they had a day to rectify. Knobs...More

Review collected in partnership with this hotel
Thank Trek38493261320
Response from PaulTyrer212, General Manager at The Swan HotelResponded 1 week ago

Good evening Trek38493261320, Thank you for taking the time to write to us about your visit to The Swan. We are happy to hear you enjoyed the service you received and I have passed on your comments to the staff. I am sorry to hear...More

Reviewed 2 weeks ago via mobile

Lovely warm welcoming staff, lovely atmosphere, food really good, the room we had was excellent and easy to get to, well equipped and stylishly decorated. We stayed here a few years ago before the refurbishment, and this has been carried out tastefully and in keeping...More

Thank mikerC5272LE
Response from PaulTyrer212, Guest Relations Manager at The Swan HotelResponded 1 week ago

Dear Mike R, Thank you for taking the time to review our establishment, We are very pleased to hear you enjoyed your stay, Glad you approve of the refurbishment! Hope to see you again soon! Thank you, Tim

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About
Description
A 16th Century hotel in Staines, The Swan sits serenely on the Thames, serving up blissful river views, fine food, delicious drinks and stylish accommodation. Recently refurbished to supreme More standards, it’s a place where old and new come together to stunning effect. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Free High Speed Internet (WiFi)
Restaurant
Bar/Lounge
Room Service
Breakfast included
Breakfast Available
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Pool
Beachfront
Spa
Fitness Centre with Gym / Workout Room
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Suites, Non-Smoking Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Room types
Suites, Non-Smoking Rooms
Number of rooms
11
Price range
US$103 - US$195 (Based on Average Rates for a Standard Room)
Also Known As
The Swan Hotel Staines
,
Swan Hotel London
Location
United Kingdom > England > Surrey > Staines
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Room types
Suites, Non-Smoking Rooms
Number of rooms
11
Price range
US$103 - US$195 (Based on Average Rates for a Standard Room)
Also Known As
The Swan Hotel Staines
,
Swan Hotel London
Location
United Kingdom > England > Surrey > Staines
Photos
Traveller (142)
Dining (23)
Room & Suite (17)
Pool & Beach (1)
Nearby
Nearby HotelsSee all 6 nearby hotels
The Boleyn Hotel
309 reviews
.03 miles away
Mercure London Staines-upon-Thames Hotel
830 reviews
.22 miles away
Travelodge Staines
390 reviews
.24 miles away
Premier Inn Staines-upon-Thames Hotel
33 reviews
.33 miles away
Nearby RestaurantsSee all 107 nearby restaurants
Sushi Nara
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.14 miles away
Momo Cafe
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Turtle Bay
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The Swan Hotel
326 reviews
.01 miles away
Nearby AttractionsSee all 14 nearby attractions
Staines Bridge
92 reviews
.04 miles away
Lino Statue
83 reviews
.44 miles away
Vue Staines Cinema
247 reviews
.18 miles away
Staines Railway Station
110 reviews
.55 miles away
Questions & Answers
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jim_williams_1970
12 November 2018|
Answer
Response from Mark B | Reviewed this property |
The street outside the hotel is resident only parking. There may be around 4 or 5 spaces in front of the hotel that are free, but I wasn't taking the chance as signage is not widely available. I think it was £6 for 24 hours... More
0
Votes
77027
14 October 2017|
AnswerShow all 2 answers
Response from Maceo2017 | Reviewed this property |
No, they don't. Older buildings are not permitted to add the duct work etc air conditioning would require. But it is rarely needed.
0
Votes
77027
14 October 2017|
AnswerShow all 5 answers
Response from oakdenewatford | Reviewed this property |
No it does not appear to have
0
Votes
Room Tips
"The first floor on the river side, with the balconies"
AdCad
26 Sep 2018
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"Ask for a large room when staying more than 1 night"
Emiel323
11 Sep 2018
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"Watch for loud parties and ask for a room away from the noise."
TechTraveller
8 Aug 2018
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"Close the thorpe park for when the traffic is bad at leaving time"
Sophieb95x
4 Jul 2018
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