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All reviewsthorpe parkmini fridgea river view roompackage dealbuffet breakfastbus stationan upgradetown centreground floortheme parkwedding receptionlovely hotelfree parkingstayed here for one nightstaines upon thameswould stay againlots of choice
Overall my experience was average, I felt the decor needs freshening up and the bar needs checking as I had a bad pint of beer which was returned and replaced, however the replacement was only slightly better. Parking is very difficult as the carpark is...More
I booked the Mecure London Staines for 2 nights for me and my family as a base for our theme park visits we had booked.
The check-in process was very smooth, i was greeted by a very nice professional young lady who was very helpful....More
Response from MercureThamesLodge, General Manager at Mercure London Staines-upon-Thames HotelResponded 12 April 2018
We very much appreciate your comments regarding your stay at the Mercure London Staines upon Thames Hotel.
It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as...More
I recently stayed here whilst on business. I specifically chose this hotel as I used to live in Staines and know the hotel and area very well. However I was extremely disappointed as it is now extremely tired looking and dirty in both the bedrooms...More
I stayed here for a few days on a recent business trip, ideally situated for our office. The prices are competitive the staff attentive and friendly and well turned out rooms.
The food in the hotel was very good, I did eat out at a...More
We had room 5 on the ground floor that had French Doors leading to a grassed area by the river, however, due to the towpath would prefer room above with balcony. The room was dark and the bathroom looked somewhat grimy by the bath, probably...More
Response from PreacherKane | Reviewed this property |
Would recommend you be careful about the car park. There are limited spaces and there's a public car park next door, but it's unmonitored. Although the area doesn't feel like a high-crime location, it pays to be careful... More
Would recommend you be careful about the car park. There are limited spaces and there's a public car park next door, but it's unmonitored. Although the area doesn't feel like a high-crime location, it pays to be careful there.
I received pretty good service last time I was there, but can't recall any baggage storage service, but I'll happily believe they'll do something to accommodate you, even if it's popping your bags in your unmade room until you come to check in.
Definitely worth contacting them to find out.