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Holiday Inn Express Suites Hamburg

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216 Reviews from our TripAdvisor Community

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Showing 210: English reviews
Granite Springs, New York
Reviewed 1 week ago via mobile

Only minutes from parkway, and close to Hamburg and Boston. Room was great and having breakfast in lobby was really appreciated! The front desk staff was very attentive and friendly. We'll certainly recommend our family members to stay here!

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Helpful?
Thank enmpecos
Reviewed 1 week ago via mobile

Pretty nice and clean rooms. FamilyThanksgiving gate away from out of town. Good breakfast place and nice Laundry room. Friendly staff and easy access to high way. The pool was very cold water, you should put warm water when the temperature cold out side!

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Helpful?
Thank Am2ru
Coopersburg, Pennsylvania
Reviewed 29 October 2016 via mobile

This is a great place to stay, it's clean, the staff is friendly, and it's decently priced. Traveling 30 weeks of the year I understand the value of a decent hotel and this one fit the bill for the Holiday Inn name. Smiles upon checking in, a really good breakfast each day, a nice gym, and it's conveniently located. The...

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Helpful?
Thank wkrupa
Concord, New Hampshire
Reviewed 18 October 2016

Clean, check in easy, efficient, breakfast good, but bathroom door had one position...open! And, it comes almost right to edge of the toilet bowl so it needs to be kept out of the way with your knees....where is housekeeping on this?? the refrigerator, while set 3/4 notches down from the coldest froze everything and there was no decaf coffee...ah, housekeeping...where...

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Helpful?
Thank r1manchester
IHGService, Guest Relations Manager at Holiday Inn Express Suites Hamburg, responded to this review

Dear r1manchester, Thank you for your stay and for leaving a review about our hotel on TripAdvisor. I appreciate the high rating you gave us in terms of cleanliness and service. On the other hand, I would like to apologize for the disappointments you had with the bathroom and with the fridge. Your comments are valued and noted and be...

Houston, Texas
Reviewed 6 October 2016 via mobile

This otherwise very nice holiday inn express has tremendous highway noise on one half of the building. I was exhausted and got maybe a half an hours sleep due to the trucks rolling by my window all night long. Air conditioning fan is set to go on and off with the heat and AC you cannot have continuous white noise...

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Helpful?
Thank UnitedMillionMiler
IHGService, Guest Relations Manager at Holiday Inn Express Suites Hamburg, responded to this review

Dear UnitedMillionMiler, Thank you for your recent stay and for taking the time to write a review of our hotel. It is regrettable that some aspects of our property did not live up to your expectations. I sincerely apologize for any inconvenience you may have experienced particularly with our pool and the noise levels. Please allow us to follow up...

Canada
Reviewed 25 September 2016

This hotel was great. Everything you needed and more. Everything was clean, updated and modern. It's located in a quieter area but there are still enough restaurants, stores, etc nearby. Service was good. Would stay again.

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Thank socon018
Endicott, NY
Reviewed 7 September 2016

This Holiday Inn Express is quite new. Its location was convenient. We had a large corner room, close to vending and ice machine, with little traffic and everything we needed. Because I am physically disabled, I can be more difficult to accommodate, and was displeased with some details: for example, there was a slippery floor, both in the shower and...

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Helpful?
Thank TheresaGEndicott_NY
IHGService, Guest Relations Manager at Holiday Inn Express Suites Hamburg, responded to this review

Dear TheresaGEndicott_NY, Thank you for staying with us and for enumerating the good, the bad and the opportunities to improve. Whilst I am pleased that you found our property new, clean and comfortable, I truly value the negative comments as this gives us the opportunity of improving what we can offer. I am sorry for the shortcomings you have experienced...

Reviewed 5 September 2016

It's definitely the good place for you, we booked a king suite, it is very big, with large living room, and they have microwave, coffee machine, and nice shower. unfortunately, we could not make it before to try their breakfast...lol. Definite good place to go.

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Thank yang S
Saint Louis, Missouri
Reviewed 3 September 2016

Again read your trip advisor reviews and believe them. This was a great hotel, clean, quiet and out of the way. There were several fast food restaurants around but we generally make our own meals. NO MICROWAVE in the rooms- is that even a thing in 2016? We went to the breakfast area (it was open) and we used their...

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Helpful?
Thank MOCAGirl
Elkridge, Maryland
Reviewed 29 August 2016

We were visiting friends and going to Niagra Falls and stayed at is hotel. The rooms were very clean and the beds and pillows very very comfortable. The only 2 complaints I have is that the wifi sucked! We tried to talk to the front desk but they said there was nothing they could do. My husband had a hard...

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Helpful?
Thank ElleKo

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
  • Room Service
  • Restaurant
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Free Breakfast
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Holiday Inn Express Hotel & Suites features 84 quest rooms and suites, and is an interior corridor hotel conveniently located off I-90 at exit 57 in Hamburg, NY. This Hamburg, New York hotel is the ideal location for business and leisure travelers alike. This Hamburg hotel is situated just a short drive from Buffalo/Niagara tourist attractions, shopping malls, sporting venues, colleges and universities. Attractions include: America's Fair, Fairgrounds Gaming & Raceway, The Agri-Center, Ralph Wilson Stadium - Home to the Buffalo Bills, Downtown Buffalo / Canada, HSBC Arena - Home to the Buffalo Sabres and Buffalo Theatre/Nightlife District just to name a few.If you are planning a business or social function, we offer one meeting room accommodating up to 30 people. Let our professional sales staff plan and execute your function right down to the last detail.Additional hotel amenities include: Express Start breakfast bar, business center, high-speed Internet access, indoor heated pool, fitness room, dry-cleaning services and free parking. We look forward to your stay at the Holiday Inn Express Hotel & Suites where it is always our pleasure to serve you! ... more   less 

Additional Information about Holiday Inn Express Suites Hamburg

Address: 3565 Commerce Pl, Hamburg, NY 14075-3666
Region: United States > New York > Hamburg
Price Range: £90 - £139 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Suites Hamburg 2.5*
Number of rooms: 84
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Also Known As:
Holiday Inn Express Suites Hamburg Hotel Hamburg
Holiday Inn Hamburg
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Suites Hamburg staff and other travellers.
3 questions
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Laurelton, Pennsylvania, United States
West Seneca, New York
over a year ago

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Questions? Get answers from Holiday Inn Express Suites Hamburg staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you get room 402 make sure they fixed the door as I asked them to”
 of 5 bubbles r1manchester, 18 Oct 2016 | Read review
“Corner room was large, sun-filled, and quiet.”
 of 5 bubbles TheresaGEndicott_NY, 7 Sep 2016 | Read review
“We had a room at the FAR end of the lobby but the stairs were an fast and easy exit to load and unload our car.”
 of 5 bubbles MOCAGirl, 3 Sep 2016 | Read review
“Use GPS to find the hotel.”
 of 5 bubbles ABC123Ct, 6 Jun 2016 | Read review
“Second floor”
 of 5 bubbles Sportarama, 17 Apr 2016 | Read review
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