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Upsky Long Island Hotel

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Upsky Long Island Hotel
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215 Reviews from our TripAdvisor Community

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Showing 210: English reviews
Hempstead, New York
Reviewed 1 week ago via mobile

Needed a room for a wedding, they always say you get what you pay for. This hotel was cheap and needed a place for 1 night. Website shows beautiful and modern lobby and that's even a stretch. The room was disgusting. Mold in bathroom. Old and in need of a major renovation. This is more like an "hourly" place then...

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Helpful?
Thank robert R
UpskyManager, Manager at Upsky Long Island Hotel, responded to this review

We are terribly sorry to hear about the condition of your room, Robert. We will speak with our staff to ensure the rooms are cleaned thoroughly. Please contact our Front Office Manager at your earliest convenience so we may see what we can do to make this up to you.

Reviewed 31 October 2016

15 days in the Upsky lang Island hotel was great, simple and pretty good hotel with nice people working and smiling, perhaps some comment that we can have but globally for me it's nice place to be in when going to Work

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Helpful?
Thank Abdellah A
UpskyManager, Manager at Upsky Long Island Hotel, responded to this review

Dear Abdellah, Thank you for taking the time to tell us about your experience. We appreciate your kind words and we hope you will stay with us again sometime soon. Thank you for your kind recommendation.

Wantagh, New York
Reviewed 29 October 2016

Great food, great staff!! Rooms , very nice, have stayed a few times. Slept like a baby!! I have been to hoetl several times...I host events there at least once a year! The staff is exceptional...the food great! I also have stayed ther on several occasions and have had grea rooms...no complaints!

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Helpful?
Thank aal301
Sequim, Washington
Reviewed 5 October 2016

A tired, over-priced 1980s property looking for an investor with big bucks. Nothing about this hotel was impressive. The desk clerk was to busy on the phone to check us in... and there were no other guests in the lobby. On our way to the room we saw padlocks on meeting room doors. Padlocks! The room self was clean and...

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Helpful?
1Thank W1419ZDstever
Reviewed 18 September 2016

I read all the reviews about the former Sheraton hotel....Yes the hotel needs some rehabbing... new rugs, repair ceiling stains, etc.Room was very clean. Front desk very friendly. The coffee shop lady was very friendly. We look forward to visiting again as they make the transistion to a Radison.

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Helpful?
Thank Funijo1
UpskyManager, Manager at Upsky Long Island Hotel, responded to this review

Thank you for the review! We appreciate your recommendation and we look forward to your next stay with us. Thank you for your business.

pa
Reviewed 15 September 2016 via mobile

This hotel has spent money on its lobby and bar area and left the rooms to deteriorate on their own the rug in the bedroom was so disgusting you wanted to put a sheet over it the bed was way past its replace by time the room size was generous The chairs in the room were comfortable the desk was...

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1Thank peggyggg
Gettysburg, Pennsylvania
Reviewed 8 September 2016 via mobile

older Hotel with updated features. Close to our venue's. Parking was excellent even with events going on at Hotel. Staff very friendly, acomadaing. Restaurant for breakfast was good with great service.

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Helpful?
Thank Neal W
UpskyManager, Manager at Upsky Long Island Hotel, responded to this review

Dear Neal, Thank you for the great review! We are so happy to hear that you had an excellent experience and we hope to see you again sometime soon.

Reviewed 7 September 2016

The people were helpful but the hotel is old and dirty. I asked for a room with two beds and got a king size and pull out couch which was dirt and flat. I wouldn't even sit on the thing. The television consisted of about two regular channels, sports, news, 2 Spanish speaking and pretty much nothing else. The tv...

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Helpful?
Thank BRIANNA W
UpskyManager, Manager at Upsky Long Island Hotel, responded to this review

Dear Brianna, We are sorry to hear that your experience was not up to par. Customer satisfaction is very important to us. We hope you might decide to stay with us again in the future and will let us know if there is anything we can do to improve your experience. Thank you for your honest feedback. We apologize for...

South Salem, New York
Reviewed 4 September 2016 via mobile

This is really a 2 and a half star review, but that isn't an option. This hotel is clearly older than Father Time with nothing having been updated in an eternity. The room itself we got was ok. Not a particularly comfortable bed, a TV with about 10 channels which are all pixilated. The bathroom is about the size of...

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Helpful?
Thank eddist86
UpskyManager, Manager at Upsky Long Island Hotel, responded to this review

We are sorry to hear that your experience was not up to par. We appreciate your honest feedback as this helps us to make improvements wherever necessary. We hope that you will give us another chance in the future so that we can make this up to you. Please let a manager know if there is ever anything that we...

New York City, New York
Reviewed 30 August 2016 via mobile

The waitress at the bar also had to run the delivery for either the room service or conference. She made great cocktails but was not available all the time and lots of people left the bar to go to Applebees which was close by. The rooms had stained baggy rugs and the comforters were lumpy down that were not properly...

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Helpful?
Thank TONI B

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Pool
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Pool
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Concierge
  • Conference Facilities

Additional Information about Upsky Long Island Hotel

Address: 110 Motor Pkwy, Hauppauge, NY 11788-5131 (Formerly Sheraton Long Island Hotel)
Region: United States > New York > Long Island > Hauppauge
Price Range: £112 - £158 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Upsky Long Island Hotel 3.5*
Number of rooms: 209
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Also Known As:
Sheraton Hauppauge
Hauppauge Sheraton
Upsky Long Island Hotel Hauppauge, New York
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Questions & Answers

Here's what travellers have asked, with answers from Upsky Long Island Hotel staff and other travellers.
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Questions? Get answers from Upsky Long Island Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room away from the pool for a quieter experience”
 of 5 bubbles JLynn627, 15 Aug 2016 | Read review
“Make sure you ask for a room that doesn't face the lobby as you can hear everything that is going on down there.”
 of 5 bubbles heatherw754, 9 Aug 2016 | Read review
“Get your own fan and investigate your room before you unpack.”
 of 5 bubbles LeverettL, 13 Jul 2016 | Read review
“They try but not enough effort to please when you have been exposed to better quality. Rugs are stained and need t be changed.”
 of 5 bubbles monepat, 25 Jun 2016 | Read review
“stay away if you have an alternative”
 of 5 bubbles cedi_p, 22 May 2016 | Read review
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