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    Best Western Rochester Marketplace Inn

    940 Jefferson Rd, Henrietta, NY 14623
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    06/08/2017 07/08/2017
    US$112
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    Overview
    • Excellent30%
    • Very good35%
    • Average20%
    • Poor9%
    • Terrible6%
    Travellers talk about
    “free dinner” (14 reviews)
    “cookies” (23 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Hot Tub
    Non-Smoking Hotel
    Airport Transportation
    Family Rooms
    Fitness centre
    Wheelchair access
    Business Centre
    Self-Serve Laundry
    Shuttle Bus Service
    2.5 Star Hotel
    All hotel details
    Offers from Best Western Rochester Marketplace Inn
    Special Offer: $10 GIFT CARD EVERY NIGHT
    Hotel deals
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    Radiance Inn And Suites
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    #26 of 29 hotels in Rochester
     
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    Rooms
    6 Aug7 Aug
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (388)
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    1 - 5 of 374 reviews

    Reviewed 1 week ago

    Very clean and comfortable king size room. All required amenities for a business trip including WIFI, Micro, refrig, working A/C, clean bath area. Ample parking and access. Convenient to many restaurants.More

    Review collected in partnership with Best Western
    Thank David D
    Management response:Responded 6 days ago

    Dear David D., Thank you for being our guest and for your 5-star rating! I am happy to read that you enjoyed your stay and found your room to be clean and comfortable. We strive for superior service and clean, comfortable accommodations and I am...More

    Hotel's Favourite
    Reviewed 3 April 2017 via mobile

    So many of my family members were in town this past week/ weekend for a funeral, and the level of service shown to us during this time was 5 star worthy. Everyone was so helpful, kind and accommodating. The staff was outstanding, the rooms were...More

    Thank lady j
    Management response:Responded 6 April 2017

    Dear lady j, Thank you so much for sharing your experience following your recent stay with us. I am happy that you found our facility to be clean and comfortable, and that you found our staff to be "outstanding," especially during this most difficult time....More

    Reviewed 2 weeks ago

    Apparently this location has had a pretty huge renovation. I never stayed here before, but currently it's very clean & current looking— I'm as happy with this spot as the Hampton Inns that were my previous 'value priced' choice. The front desk staff helped me...More

    Review collected in partnership with Best Western
    Thank kenhF5247YW
    Management response:Responded 1 week ago

    Dear kenhF5247YW, Thank you for being our guest and for taking a moment to share your 5-star experience! Your business is very important to us and we value your feedback. I am happy that we continue to provide you with consistent service and clean, comfortable...More

    Reviewed 2 weeks ago

    The room was horrible. There were flying ants all over the room (in the drawers, on the windows, the sink, etc.) We had dinner in the hotel room, and we noticed some of the ants even got into our food/drinks. It was absolutely disgusting. We...More

    Review collected in partnership with Best Western
    1  Thank renaldop2017
    Management response:Responded 1 week ago

    Dear renaldop2017, Thank you for being our guest and for taking a moment to share your experience. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Rest assured that this is not a normal occurrence at our property...More

    Reviewed 3 weeks ago

    Overall the hotel is clean and well maintained. We had a couple of items that broke in the hotel room, but they were fixed by the time we returned later that day. The coffee at breakfast is not very good, but the food is fine,...More

    Review collected in partnership with Best Western
    Thank Y303DNdonnaw
    Management response:Responded 2 weeks ago

    Dear Y303DNdonnaw, Thank you so much for your 4-star rating following your recent stay with us. I am pleased that you enjoyed your stay with us. I apologize for the working order of a couple of the amenities in your room however; I appreciate you...More

    Radiance Inn And Suites
    221 reviews
    #26 of 29 hotels in Rochester
     
    Country Inn & Suites By Carlson, Rochester Airport - University Area
    533 reviews
    #11 of 29 hotels in Rochester
     
    Holiday Inn Hotel & Suites Rochester - Marketplace
    567 reviews
    #3 of 17 hotels in Henrietta
     
    Hampton Inn & Suites Rochester / Henrietta
    672 reviews
    #1 of 17 hotels in Henrietta
     
    About
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Free Parking
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Self-Serve Laundry
    • Shuttle Bus Service
    • Airport Transportation
    • Meeting Rooms
    • Business Centre with Internet Access
    • Room amenities
    • Microwave
    • Things to do
    • Fitness Centre with Gym / Workout Room
    • Hot Tub
    Details
    • Price range
    • US$74 - US$170 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #6 Business Hotel in Henrietta
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 101
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Best Western, Orbitz, Expedia, Hotels.com, TripOnline SA, Travelocity, Hotwire, Cheap Tickets, Cancelon, getaroom.com and HotelQuickly so you can book your Best Western Rochester Marketplace Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • New York >
    • Finger Lakes >
    • Henrietta
    • Also Known As
    • Best Western Marketplace Hotel Rochester ,
    • Best Western Rochester ,
    • Rochester Best Western
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    Traveller (27)
    Room & Suite (23)
    Dining (5)
    Hotel & Grounds (11)
    Bathroom (6)
    Business Centre & Event Rooms (1)
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    mkim5473
    19 October 2016|
    Answer Show all 5 answers
    Response from Lynn R | Property representative |
    Hello, Unfortunately we do not.
    0
    Votes
    Denise23
    28 August 2014|
    Answer Show all 5 answers
    Response from BestWesternHotels | Property representative |
    Hi, at this time we do not allow pets at our hotel (service animals are an exception). Thank you.
    0
    Votes
    Room Tips
    "Perhaps rooms away from main road, Rt 252 or Jefferson Road would be quieter"
    Read review
    "324... faces the parking lot and street but there was no traffic noise during the night."
    Read review
    "Ask for a room that does not require you to use old locked side doors."
    Read review
    "We were in the back on the third floor and had no problem with noise."
    Read review
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