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    Best Western Rochester Marketplace Inn

    940 Jefferson Rd, Henrietta, NY 14623-3214
    +1 855-613-8148
    Hotel website
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    03/12/2017 04/12/2017
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    US$102
    US$102
    US$102
    Traveller (29)
    Room & Suite (23)
    Dining (5)
    Country Inn & Suites By Carlson, Rochester-Pittsford/Brighton, NY
    99 reviews
    #6 of 29 hotels in Rochester
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    Hampton Inn & Suites Rochester / Henrietta
    739 reviews
    #1 of 17 hotels in Henrietta
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    Country Inn & Suites By Carlson, Rochester Airport - University Area
    559 reviews
    #13 of 29 hotels in Rochester
    1.2 mi
     
    Holiday Inn Hotel & Suites Rochester - Marketplace
    576 reviews
    #5 of 17 hotels in Henrietta
    0.2 mi
     
    Overview
    • Excellent31%
    • Very good35%
    • Average19%
    • Poor9%
    • Terrible6%
    Travellers talk about
    “cookies” (23 reviews)
    “free breakfast” (22 reviews)
    “room was clean” (24 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Non-Smoking Hotel
    Airport Transportation
    Suites
    Fitness centre
    Kitchenette
    Wheelchair access
    Business Centre
    Housekeeping
    Self-Serve Laundry
    Shuttle Bus Service
    2.5 Star Hotel
    All hotel details
    Offers from Best Western Rochester Marketplace Inn
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    Rooms
    3 Dec4 Dec
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (432)
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    1 - 5 of 417 reviews

    Reviewed 4 days ago

    I stayed in this hotel twice in a year and I found this hotel very economical and value for money. Good thing is that hotel staff is friendly and co-operative, clean and comfortable hotel. Breakfast included in the package which was quite decent one. Hotel...More

    1  Thank F0zianaz
    Response from Patrick F, General Manager at Best Western Rochester Marketplace InnResponded 2 days ago

    Dear F0zianaz, Thank you for taking the time to write a lovely detailed review of our hotel. I am thrilled to see that our staff were able to make a positive impact on your stay with us! It's also good to see that the breakfast,...More

    Hotel's Favourite
    Reviewed 2 weeks ago

    On an extended family reunion trip to Buffalo, we continued to Rochester, NY to keep an appointment with a business in Rochester. We were so impressed with this hotel that I can't speak enough praises of it. The staff was extremely courteous and helpful. They...More

    Review collected in partnership with Best Western
    Thank cyclop
    Response from Patrick F, General Manager at Best Western Rochester Marketplace InnResponded 1 week ago

    Dear cyclop, Thank you so much for taking the time to write such a detailed review of our hotel, we greatly appreciate it! I am thrilled to see that we did well in all departments. I will make sure to share this with our staff....More

    Reviewed 1 week ago

    We visited this hotel because my son had a Junior Prospect Hockey Showcase here. His team stayed at this hotel. I checked out a day early because I found what looked like a roach in my room. I was also woke up by a false...More

    Review collected in partnership with Best Western
    Thank Marie A
    Response from BestWesternHotels, Corporate at Best Western Rochester Marketplace InnResponded 3 days ago

    We are sorry to hear that your recent stay with us did not exceed your expectations. We appreciate your feedback and will use it to make improvements to offer guests a better experience in the future. We hope you will give us another chance and...More

    Reviewed 1 week ago

    The price was great and the room was clean. Bathroom fan was a bit loud and dim lighting over the sink. Overall clean room and location was great. it was near good restaurants, large mall and ice hockey rinks. it was perfect for my stay...More

    Review collected in partnership with Best Western
    Thank W9083FGjanetf
    Response from Patrick F, General Manager at Best Western Rochester Marketplace InnResponded 1 week ago

    Dear W9083FGjanetf, Thank you for taking the time tow rite a review of our hotel. We always appreciate feedback. I am glad to see that your overall stay with us was pleasant although I'm sorry to hear that the bathroom fan in your room was...More

    Reviewed 1 week ago

    Very comfortable and clean. Great location with lots of shops and restaurants nearby. Staff really helpful and friendly. Good-sized room with plenty of space for 3. And you get cookies in the evening!More

    Thank marie29022017
    Response from Patrick F, General Manager at Best Western Rochester Marketplace InnResponded 1 week ago

    Dear marie29022017, Thank you for taking the time to write a lovely little review of our hotel. I am always pleased to see that our staff was able to make a great impact on one of our guests' time with us! We strive to make...More

    Country Inn & Suites By Carlson, Rochester-Pittsford/Brighton, NY
    99 reviews
    #6 of 29 hotels in Rochester
    3.6 mi
     
    Hampton Inn & Suites Rochester / Henrietta
    739 reviews
    #1 of 17 hotels in Henrietta
    0.2 mi
     
    Country Inn & Suites By Carlson, Rochester Airport - University Area
    559 reviews
    #13 of 29 hotels in Rochester
    1.2 mi
     
    Holiday Inn Hotel & Suites Rochester - Marketplace
    576 reviews
    #5 of 17 hotels in Henrietta
    0.2 mi
     
    About
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Free Parking
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Self-Serve Laundry
    • Shuttle Bus Service
    • Airport Transportation
    • Business Centre with Internet Access
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$85 - US$116 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #6 Business Hotel in Henrietta
    • Room types
    • Non-Smoking Rooms ,
    • Suites ,
    • Kitchenette ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 94
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Best Western, Priceline, Travelocity, Hotels.com, Hotwire, Orbitz, Cancelon, getaroom.com, TripOnline SA and HotelQuickly so you can book your Best Western Rochester Marketplace Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • New York >
    • Finger Lakes >
    • Henrietta
    • Also Known As
    • Best Western Marketplace Hotel Rochester ,
    • Best Western Rochester ,
    • Rochester Best Western
    Add Photo Photos
    Traveller (29)
    Room & Suite (23)
    Dining (5)
    Hotel & Grounds (13)
    Bathroom (6)
    Business Centre & Event Rooms (1)
    Nearby
    Country Inn & Suites By Carlson, Rochester-Pittsford/Brighton, NY
    99 reviews
    3.64 miles away
     
    Country Inn & Suites By Carlson, Rochester Airport - University Area
    559 reviews
    1.18 miles away
     
    Hampton Inn & Suites Rochester / Henrietta
    739 reviews
    .24 miles away
     
    Holiday Inn Hotel & Suites Rochester - Marketplace
    576 reviews
    .15 miles away
     
    Nearby Restaurants
    Bar Louie Henrietta
    104 reviews
    .19 miles away
    Sticky Lips BBQ
    436 reviews
    .09 miles away
    Haveli Indian Cuisine
    37 reviews
    .16 miles away
    Starbucks
    9 reviews
    .27 miles away
    Nearby Attractions
    Lasertron
    6 reviews
    .82 miles away
    Blue Toad Hard Cider
    16 reviews
    .40 miles away
    Bill Gray's Iceplex
    16 reviews
    .82 miles away
    The Clubhouse Fun Center
    15 reviews
    .78 miles away
    Ask a question
    Questions & Answers
    mkim5473
    19 October 2016|
    AnswerShow all 5 answers
    Response from Lynn R | Property representative |
    Hello, Unfortunately we do not.
    0
    Votes
    Denise23
    28 August 2014|
    AnswerShow all 5 answers
    Response from BestWesternHotels | Property representative |
    Hi, at this time we do not allow pets at our hotel (service animals are an exception). Thank you.
    0
    Votes
    Room Tips
    "Choose 2nd/3rd floor since 1st floor is close to the dining room & could get noisy"
    Read review
    "We had a second floor room - no issues"
    Read review
    "Perhaps rooms away from main road, Rt 252 or Jefferson Road would be quieter"
    Read review
    "324... faces the parking lot and street but there was no traffic noise during the night."
    Read review
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