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Homewood Suites by Hilton Rochester / Henrietta

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Homewood Suites by Hilton Rochester \/ Henrietta
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420 Reviews from our TripAdvisor Community

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Showing 418: English reviews
East Palatka, Florida
Reviewed 1 week ago

I was on a 3 week business trip during my stay. The complete staff to include dining room and housekeeping gets 5 stars from me. They helped to make my stay enjoyable. All were very nice and helpful at all times.

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Helpful?
Thank karenpS3962JL
Matt C, Manager at Homewood Suites by Hilton Rochester / Henrietta, responded to this review

karenpS3962JL, THank you for your comments with regards to your stay. We're glad to hear our staff made your experience enjoyable. We look forward to having you stay again soon! Thanks again! Matt Clark Assistant General Manager

Elmira, New York
Reviewed 2 weeks ago

Great hotel, very clean and accommodating . Location was perfect right off main highway. Breakfast was good daily with many choices hot and cold.All staff were very friendly and helpful. Definelty would stay here gain!

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Helpful?
Thank hockeymom0164
Matt C, Manager at Homewood Suites by Hilton Rochester / Henrietta, responded to this review

hockeymom0164, Thank you for taking a moment to share your thoughts with regards to your stay. We are very happy to hear you enjoyed what we have to offer! We are currently planning upgrades and a remodel to the property. We hope to have you back soon to see how much better we can get! Thanks again! Matt Clark Assistant...

Boston, Massachusetts
Reviewed 3 weeks ago via mobile

Newly renovated, clean, spacious suites. Casual , non luxurious . Indoor pool and excersise room. Landscaping still under renovation. Staff very courteous and friendly . Close to mall and restaurants. Pleasant stay. Good for family gathering .

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Helpful?
Thank MaryD_Lovestotravel
Matt C, Manager at Homewood Suites by Hilton Rochester / Henrietta, responded to this review

MaryD_Lovestotravel, Thank you for taking a moment to share your thoughts about your stay. We're very happy to hear you enjoyed yourselves and that the staff was helpful. We hope to have you back again very soon! Thanks again! Matt Clark Assistant General Manager

Brampton, Canada
Reviewed 4 weeks ago

The amenities offered in this hotel seemed intriguing and great however the hotel was old, outdate and didn't feel clean. Everything was in working order. The pool was quite small and over chlorinated. Also, don't bother pre-checking in as it doesn't save you any time during the check in process and you likely will not get the room you booked!

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Helpful?
Thank Alexiis S
Matt C, Manager at Homewood Suites by Hilton Rochester / Henrietta, responded to this review

Alexiis S, Thank you for taking the time to share your thoughts about your stay. We're sorry our property felt a tad dated. We are happy to announce that we are in the planning phase for renovation in 2017. We're sorry we were unable to keep you in the room requested. Unfortunately, the guest in that room extended after you...

Reviewed 4 weeks ago via mobile

Staff was pleasant and breakfast buffet was great. We were surprised that we got a smoking room when we had booked a non smoking one. A room change request could not be honored. This made the stay somewhat unpleasant.

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Helpful?
Thank Allen H
Matt C, Manager at Homewood Suites by Hilton Rochester / Henrietta, responded to this review

Allen H, Thank you for taking a moment to share with us about your stay. We're sorry to hear we only had a smoking room for you. Bookings that aren't made directly through Hilton do enter our system as Smoking If Available. I am happy to inform you though that effective December 2016, this property will be 100% non-smoking. We...

Philadelphia, Pennsylvania
Reviewed 5 weeks ago

The hotel is very nice and the room was clean and the service excellent. It was located in a very nice area with shopping near by. Highway access was very convenient and the airport was about 15 minutes away. They offered a very nice breakfast buffet.

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Helpful?
Thank Rebecca K
Matt C, Manager at Homewood Suites by Hilton Rochester / Henrietta, responded to this review

Rebecca K, Thank you for taking a moment to let us know about how you enjoyed your stay. We're glad everything was to your liking! We hope to see you back soon! Thanks again! Matt Clark Assistant General Manager

NYC, United States
Reviewed 31 October 2016

Hotel was clean and the staff were very friendly and helpful. Would stay here again. Was located close to RIT. Everything necessary was provided for the kitchen. Bathroom was clean. Stay was uneventful.

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Helpful?
Thank Mary Ellen W
Matt C, Manager at Homewood Suites by Hilton Rochester / Henrietta, responded to this review

Mary Ellen W, Thank you for taking a moment to let us know about how you enjoyed your stay. We're working hard every day to make every stay better and better. We hope to see you back soon! Thanks again! Matt Clark Assistant General Manager

Pittsburgh, United States
Reviewed 18 October 2016

Staying at Homewood Suites was truly a home away from home experience. Friendly staff, clean facilities, continental breakfast, internet access, pool. Cracker Barrel, Target, Lowes, Wegmans, the Mall, and RIT all close by.

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Helpful?
1Thank John H
Matt C, Manager at Homewood Suites by Hilton Rochester / Henrietta, responded to this review

John H, Thank you for taking the time to share your thoughts with regards to your stay. We're glad to hear everything was to your liking. We hope to have you back again the next time you are in the Rochester area. Thanks again! Matt Clark Assistant General Manager

westlake, United States
Reviewed 11 October 2016

Staff is friendly, hotel is very clean and accommodating. Very close to highways, food and shopping. Were not any rooms with double beds available. Housekeeping staff greater us and asked how our stay was. Breakfast staff was very helpful

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Helpful?
Thank Barb K
Matt C, Manager at Homewood Suites by Hilton Rochester / Henrietta, responded to this review

Barb K, Thank you for taking a moment to share your thoughts about your stay. We're very happy to hear you enjoyed yourselves during you stay, and that the staff was helpful. We do only offer a few rooms with 2 beds. We apologize if our selection of available rooms was a little light when you booked. We hope to...

Scranton
Reviewed 10 October 2016

Great hotel. Close to local mall, grocery stores and dining. Cozy suites that are very quiet with clean, comfortable beds. You can feel at home with the suites amenities. Great for business and family stays. Courteous staff who will make sure your time there is pleasant.

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Helpful?
Thank Paul H
Matt C, Manager at Homewood Suites by Hilton Rochester / Henrietta, responded to this review

Paul H, Thank you for taking a moment to share about your stay. We're very glad we were able to make you feel at home as that is always our goal! We hope to have you back the next time you are in Rochester. Thanks again. Matt Clark Assistant General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Welcome to our cozy all-suite hotel in Rochester, New York. Enjoy complimentary breakfast each morning and spend the evening with us Monday through Thursday for the evening reception. Each suite has a fully equipped kitchen with a full size refrigerator, stove top and plate-ware to make you feel at home. Stay connected with friends and family with complimentary internet access. Located only six miles from the airport, our hotel is in an ideal location for easy travels. We are pet friendly (non refundable $75.00 pet fee). ... more   less 

Additional Information about Homewood Suites by Hilton Rochester / Henrietta

Address: 2095 Hylan Dr, Henrietta, NY 14623-4219
Region: United States > New York > Finger Lakes > Henrietta
Price Range: £79 - £141 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton Rochester / Henrietta 3*
Number of rooms: 90
Reservation Options:
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Also Known As:
Homewood Suites By Hilton Rochester / Henrietta Hotel Rochester
Hilton Rochester
Homewood Rochester
Homewood Suites Rochester Henrietta
Rochester Homewood Suites
Hotel Style:
#3 Family Hotel in Henrietta
#5 Business Hotel in Henrietta
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Questions & Answers

Here's what travellers have asked, with answers from Homewood Suites by Hilton Rochester / Henrietta staff and other travellers.
3 questions
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Bethel, Alaska
3 months ago
Cold Spring, Kentucky
over a year ago
Canada
over a year ago

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Questions? Get answers from Homewood Suites by Hilton Rochester / Henrietta staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“My room was very far from the elevator.”
 of 5 bubbles rebeccak259, 1 Nov 2016 | Read review
“seem quiet everywhere.”
 of 5 bubbles wineluvr, 3 Sep 2016 | Read review
“Even my room on the highway side of the hotel was quiet...”
 of 5 bubbles L0VE-TRAVEL-17, 10 May 2016 | Read review
“I asked for nonsmoking but say from elevator....they gave me right off the elevator but it was surprisingly quiet”
 of 5 bubbles JLou999, 1 May 2016 | Read review
“Quiet rooms at end of corridor. First floor very easy to access”
 of 5 bubbles mcprop, 27 Apr 2016 | Read review
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