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Country Inn & Suites By Carlson, Rochester-Henrietta

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Country Inn & Suites By Carlson, Rochester-Henrietta
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642 Reviews from our TripAdvisor Community

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There are newer reviews for Country Inn & Suites By Carlson, Rochester-Henrietta
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Showing 636: English reviews
Albany, New York
Reviewed 30 July 2015

I venture to Rochester often for meetings, etc. This hotel is at an excellent location for on/off the highway and for getting where you need to go in the area. The hotel was packed this last stay and yet it was so wonderfully quiet. Extremely clean room and very friendly people. The breakfast had something for everyone and I highly...

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1Thank Joseph E
CountryHotelManager, Manager at Country Inn & Suites By Carlson, Rochester-Henrietta, responded to this review

Thank you so much for your wonderful review we greatly appreciate it. We are so glad you enjoyed the friendly staff and complimentary breakfast during your stay. We hope to see you again soon on your next trip to the area.

Austin, Texas
Reviewed 29 July 2015 via mobile

This hotel was an average hotel. It was clean but dated. Carpet in hall and in room needs cleaning! It does have a laundry room, which is what we needed. Breakfast was ok waffles, eggs, cereal, oatmeal and small selection of pasteries.

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Thank Lemaralv
CountryHotelManager, Manager at Country Inn & Suites By Carlson, Rochester-Henrietta, responded to this review

Thank you for taking the time to write a review of your recent stay with us, e greatly appreciate it. We are so glad to hear you enjoyed your time at the hotel. We are so sorry about the carpet in your room and we thank you for your feedback so we know what to improve for your future stays...

Chelmsford, Massachusetts
Reviewed 29 July 2015

This is a nice hotel. The room was lovely and clean. The king sized bed was comfortable.They had a good complimentary breakfast. The receptionist was pleasant. The only negatives were the crowded dining area and the halls were noisy sometimes.

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Thank Gail01824
CountryHotelManager, Manager at Country Inn & Suites By Carlson, Rochester-Henrietta, responded to this review

Thank you for taking the time to write a review of your recent stay with us, e greatly appreciate it. We are so glad to hear you enjoyed your time at the hotel. We are so sorry about the crowded dining area and the noise, thank you for your feedback so we know what to improve for your future stays...

Mono, Canada
Reviewed 28 July 2015

Clean, full featured rooms with large flat-screen TV, included breakfast, friendly, courteous & responsive staff. We would have liked to had an outdoor pool as we generally dislike all indoor pools, the chlorine smell, noise, etc.

Review collected in partnership with Country Inns & Suites By Carlson
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Thank Melvin Russ A
CountryHotelManager, Manager at Country Inn & Suites By Carlson, Rochester-Henrietta, responded to this review

Thank you so much for the wonderful feedback, we greatly appreciate it. We pride ourselves on our cleanliness and our customer service so we are so happy to hear you enjoyed all of this . We truly appreciate your loyalty to our hotel and we hope to see you again soon.

Rochester, New York
Reviewed 27 July 2015

Not a family-friendly hotel! The price was outrageous as well!! We would have left at check in, but we were desperate for a room. Our air conditioning didn't keep up and the bathroom fan didn't work. I would not recommend this hotel...ever!

Review collected in partnership with Country Inns & Suites By Carlson
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Thank christianbL3709TG
CountryHotelManager, Manager at Country Inn & Suites By Carlson, Rochester-Henrietta, responded to this review

Thank you for taking the time to review your recent stay with us. We cannot apologize enough about the experience you had during your stay with us. We truly hope you will give us another chance in the future to show you a much better stay. If you would like to discuss this further please feel free to call me...

Cortland, United States
Reviewed 10 July 2015

Review collected in partnership with Country Inns & Suites By Carlson
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Thank Leslie J
CountryHotelManager, Manager at Country Inn & Suites By Carlson, Rochester-Henrietta, responded to this review

Parish, New York
Reviewed 7 July 2015

Review collected in partnership with Country Inns & Suites By Carlson
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Thank Bert L
CountryHotelManager, Manager at Country Inn & Suites By Carlson, Rochester-Henrietta, responded to this review

Allentown, United States
Reviewed 6 July 2015

Review collected in partnership with Country Inns & Suites By Carlson
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Thank Michael H
CountryHotelManager, Manager at Country Inn & Suites By Carlson, Rochester-Henrietta, responded to this review

London, Canada
Reviewed 4 July 2015

Review collected in partnership with Country Inns & Suites By Carlson
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Thank Dennis S
CountryHotelManager, Manager at Country Inn & Suites By Carlson, Rochester-Henrietta, responded to this review

Reviewed 3 July 2015

Review collected in partnership with Country Inns & Suites By Carlson
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Thank williamlL1834UE
CountryHotelManager, Manager at Country Inn & Suites By Carlson, Rochester-Henrietta, responded to this review

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Pool
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Country Inn & Suites Rochester South features a spacious two-story lobby with an elegant indoor heated swimming-pool & spa as well as a fitness center. For our corporate guests there is a 24-hour business suites, one-room suites & whirlpool suites, and meeting room facilities. Complimentary breakfast, free local calls & free high-speed Internet in all guest-rooms. Whether on vacation, honeymoon, attending a meeting or a business trip, we have a perfect room for you to relax. ... more   less 

Additional Information about Country Inn & Suites By Carlson, Rochester-Henrietta

Address: 4635 W Henrietta Rd, Henrietta, NY 14467-9355
Region: United States > New York > Finger Lakes > Henrietta
Price Range: £81 - £145 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Country Inn & Suites By Carlson, Rochester-Henrietta 3*
Number of rooms: 77
Reservation Options:
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Also Known As:
Country Inn & Suites-Rochester Henrietta Hotel Henrietta
Country Inn And Suites-Rochester Henrietta
Country Inn Rochester South
Country Inn Henrietta
Henrietta Country Inn
Hotel Style:
#3 Business Hotel in Henrietta
#4 Family Hotel in Henrietta
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Questions & Answers

Here's what travellers have asked, with answers from Country Inn & Suites By Carlson, Rochester-Henrietta staff and other travellers.
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Questions? Get answers from Country Inn & Suites By Carlson, Rochester-Henrietta staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“rooms on the west side of the hotel are further away from the highway traffic noise.”
 of 5 bubbles 279cliftonj, 23 Mar 2017 | Read review
“close to many restaurants”
 of 5 bubbles 716kaitlynp, 3 Nov 2016 | Read review
“Quietest rooms are Second floor and away from ice machines and elevators”
 of 5 bubbles quiltware, 23 Oct 2016 | Read review
“If you are a smoker a downstairs room would be a good choice they even accommodate rocking chairs out front for you to sit in!”
 of 5 bubbles X2191JCamandab, 20 Sep 2016 | Read review
“I always prefer rooms on the Ground floor and they are ideal to stay at this hotel.”
 of 5 bubbles JitenderM_13, 5 Jul 2016 | Read review
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