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05/11/2017 06/11/2017
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    Holiday Inn Hotel & Suites Rochester - Marketplace

    800 Jefferson Rd, Henrietta, NY 14623-3212
    011 44 871 423 4917
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    05/11/2017 06/11/2017
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    US$104
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    Traveller (50)
    Room & Suite (38)
    Dining (6)
    Courtyard by Marriott Rochester Brighton
    164 reviews
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    Overview
    • Excellent62%
    • Very good27%
    • Average8%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “waffles” (70 reviews)
    “front desk” (77 reviews)
    “breakfast staff” (25 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Kitchenette
    Multilingual Staff
    Wheelchair access
    Business Centre
    Dry Cleaning
    Tennis Court
    Self-Serve Laundry
    3.0 Star Hotel
    All hotel details
    Offers from Holiday Inn Hotel & Suites Rochester - Marketplace
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    Courtyard by Marriott Rochester Brighton
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    #1 of 2 hotels in Brighton
     
    Hampton Inn & Suites Rochester / Henrietta
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    Comfort Inn Rochester Monroe Avenue
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    Rooms
    5 Nov6 Nov
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (574)
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    1 - 5 of 570 reviews

    Reviewed 4 days ago

    We enjoyed a one night stay on the way to Thousand Islands. Hotel was very clean and room was well furnished and comfortable. Morning breakfast was typical Holiday Inn breakfast fare, but ok. They have a large pool but it was not heated enough for...More

    Thank ShutterBug44256
    Hotel's Favourite
    Reviewed 3 June 2017 via mobile

    I travelled for business to Rochester, and chose to stay here. The hotel is near lots of shopping and eateries, and is frequented by a lot of regular guests. What I liked about it is that the staff welcomed everybody, and if your were a...More

    1  Thank JNJJ
    Response from Visions_Manager, General Manager at Holiday Inn Hotel & Suites Rochester - MarketplaceResponded 5 June 2017

    Thank you so much for this EXCELLENT review! What a treat to read your review and sharing your wonderful experience at our hotel. It is so nice to know that our hotel was perfect for your needs and the service you received from our Staff....More

    Reviewed 4 weeks ago

    traveled sept 16 2017 We came here for my neice's bday party. We did a pool party/hotel party. Everything was fine for the most part. I would like to note that half of the lights lacked light bulbs and when asked for, we never received...More

    Thank Samantha S
    Response from Visions_Manager, General Manager at Holiday Inn Hotel & Suites Rochester - MarketplaceResponded 2 weeks ago

    Thank you for your feedback and appreciate you sharing your experience. We sincerely apologize for the light bulbs not being replaced upon request and will be looking into our procedures to ensure this does not happen in future. We are very confused with the "bug"...More

    Reviewed 10 August 2017

    Visit started off on the wrong foot as we thought check-in was at 2, and had to wait for a room, but the rest of the stay made up for it. The breakfast is very generous and the staff is friendly and helpful. There are...More

    1  Thank maserace
    Response from Visions_Manager, Manager at Holiday Inn Hotel & Suites Rochester - MarketplaceResponded 22 August 2017

    Thank you maserace for your review! We are glad to hear after the mistake of thinking check-in time was at 2pm you had a wonderful stay. We are glad you enjoyed our hot breakfast buffet with many choices. We have the largest indoor pool in...More

    Reviewed 9 August 2017 via mobile

    The area surrounding the hotel gave us so many options that it made the choice worthwhile. We were an easy commute to RIT. However, the rooms are slightly run down. The bathroom had a slight mildew smell. The room lighting was poor. Since we were...More

    1  Thank emacswim
    Response from Visions_Manager, Manager at Holiday Inn Hotel & Suites Rochester - MarketplaceResponded 22 August 2017

    Thank you emacswim for your feedback on our hotel. We are conveniently located just 3 miles from the RIT Campus so this a perfect location for parents. We are disappointed to hear that the room you had seemed run down. We will be looking into...More

    Courtyard by Marriott Rochester Brighton
    164 reviews
    #1 of 2 hotels in Brighton
     
    Hampton Inn & Suites Rochester / Henrietta
    729 reviews
    #1 of 17 hotels in Henrietta
     
    Comfort Inn Rochester Monroe Avenue
    98 reviews
    #2 of 2 hotels in Brighton
     
    Doubletree by Hilton Rochester
    818 reviews
    #3 of 17 hotels in Henrietta
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Breakfast included
    • Room Service
    • Bar/Lounge
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room Service
    • Airport Transportation
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Heated pool
    • Bar/Lounge
    • Tennis Court
    • Indoor pool
    Details
    • Price range
    • US$106 - US$237 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Business Hotel in Henrietta
    • #2 Family Hotel in Henrietta
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Kitchenette
    • Number of rooms
    • 120
    • Reservation Options
    • TripAdvisor is proud to partner with IHG, Booking.com, Expedia, Hotels.com, Priceline, Travelocity, Cancelon, Orbitz, Hotwire, HotelQuickly and getaroom.com so you can book your Holiday Inn Hotel & Suites Rochester - Marketplace reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • New York >
    • Finger Lakes >
    • Henrietta
    • Also Known As
    • Holiday Inn Hotel And Suites Marketplace ,
    • Holiday Inn Rochester ,
    • Holiday Inn Marketplace ,
    • Rochester Holiday Inn
    Add Photo Photos
    Traveller (50)
    Room & Suite (38)
    Dining (6)
    Pool & Beach (3)
    Hotel & Grounds (33)
    Bathroom (3)
    Business Centre & Event Rooms (1)
    Nearby
    Hampton Inn & Suites Rochester / Henrietta
    729 reviews
    .13 miles away
     
    Courtyard by Marriott Rochester Brighton
    164 reviews
    1.33 miles away
     
    Comfort Inn Rochester Monroe Avenue
    98 reviews
    3.73 miles away
     
    Doubletree by Hilton Rochester
    818 reviews
    .43 miles away
     
    Nearby Restaurants
    Pi Craft Pizza
    72 reviews
    .37 miles away
    Sticky Lips BBQ
    431 reviews
    .06 miles away
    Haveli Indian Cuisine
    36 reviews
    .30 miles away
    Starbucks
    9 reviews
    .41 miles away
    Nearby Attractions
    Lasertron
    5 reviews
    .70 miles away
    Blue Toad Hard Cider
    16 reviews
    .30 miles away
    The Marketplace Mall
    27 reviews
    .99 miles away
    Bill Gray's Iceplex
    16 reviews
    .81 miles away
    Ask a question
    Questions & Answers
    felynek9
    21 March 2017|
    Answer
    Response from Visions_Manager | Property representative |
    Yes we do. We can add comments to your reservation for request of a cot, but cannot guarantee availability. Cots will not fit in Double Queen rooms, only our King and King Suites will fit a cot. Thank you.
    1
    Vote
    PeggyRy
    24 June 2016|
    AnswerShow all 2 answers
    Response from Neesko | Reviewed this property |
    Not that I remember
    0
    Votes
    JJswiech
    7 November 2015|
    AnswerShow all 2 answers
    Response from Visions_Manager | Property representative |
    Thank you for your inquiry and happy to answer your question. We do have a complimentary shuttle which runs from 4:30AM-11:00pm Monday-Friday and 6:00AM-11PM Saturday-Sunday. We travel To/From Airport and locally within 5... More
    0
    Votes
    Room Tips
    "don't stay in room 422"
    Read review
    "Rooms upstairs are a bit quieter...but the place is super quiet anyway."
    Read review
    "I like the suites: they are large and extra quite"
    Read review
    "ask for a room in the middle of the hallways"
    Read review
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