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DoubleTree by Hilton Queretaro

531 reviews
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Traveller (16)
Room & Suite (25)
Pool & Beach (3)
Overview
  • Excellent42%
  • Very good36%
  • Average14%
  • Poor6%
  • Terrible2%
Travellers talk about
“indoor pool”(7 reviews)
“double tree”(5 reviews)
“courtesy van”(2 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
3.5 Star Hotel
All hotel details
Offers from DoubleTree by Hilton Queretaro
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
11 Mar12 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (531)Write a Review
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46
46
18
15
4
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46
46
18
15
4
Show reviews that mention
All reviewsindoor pooldouble treecourtesy vanbig supermarketdoing businessshuttle servicenice hotelfront desk staffgreat optiondefinitely stay here againinternet connectiongreat stayabove averagedown townmexico cityrooms are cleanairport
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1 - 5 of 129 reviews
Hotel's Favourite
Reviewed 3 weeks ago

The hotel was very clean. It has a nice restaurant with a good variety of food choices. The location was within walking distance of a few other restaurants and a Walmart like store. This was great for me, because of my long stay. Hotel staff...More

Review collected in partnership with DoubleTree by Hilton
Thank Scott M
Response from Elizabeth A, Front Office Manager at DoubleTree by Hilton QueretaroResponded 3 weeks ago

Dear Scott, Thank you for sharing great comments! You motivate us to keep working constantly and reach your satisfaction every time. I hope to have the opportunity to see you soon here at our beautiful city and DoubleTree, we love having you here! :) Sincerely,...More

Reviewed 6 January 2018

The staff at this hotel was great and the hotel was super clean! the location was great to main attractions. The breakfast was great they have many options and to make it a premium breakfast it only cost me about 3 dollars more.More

Review collected in partnership with DoubleTree by Hilton
Thank gonzaloc242
Response from Elizabeth A, Front Office Manager at DoubleTree by Hilton QueretaroResponded 11 January 2018

Thank you for sharing your great comments! I am so glad to know that you enjoyed your stay here with us. You motivate us to keep working and offering a good service. As you said we are really near to the historic center, besides that...More

Reviewed 1 January 2018

The hotel is on the outskirts of town but provides an excellent experience. Service was great. Staff are warm and friendly. Both room service and restaurant food were above average. The historic center is a quick Uber ride away. I would definitely stay here again.More

Review collected in partnership with DoubleTree by Hilton
Thank S1091AQ
Response from Elizabeth A, Front Office Manager at DoubleTree by Hilton QueretaroResponded 5 January 2018

Thank you for sharing your great comments! I am so glad to know that you enjoyed your stay here with us. You motivate us to keep working and offering a good service. As you said we are really near to the historic center and besides...More

Reviewed 31 December 2017

I stayed here for three nights just before Christmas, and while I rarely go out of my way to write online reviews, I wanted to say that everyone I interacted with on the staff was extremely friendly and went out of their way to be...More

Thank Michael S
Response from Elizabeth A, Front Office Manager at DoubleTree by Hilton QueretaroResponded 5 January 2018

Dear Michael, I am glad to know that you enjoyed this experience with us! :) Thank you for this great review, we really appreciate it and everybody here at DoubleTree are motivated to keep working constantly and reach you satisfaction every time. We hope to...More

Reviewed 29 December 2017

Never felt so unwelcomed at any hotel until I got to this one. Un believable. He pointed the direction of the elevator without taking the view off his cell phone. Imagine that. The only reason I'm giving this hotel 2 points it's because the rest...More

Review collected in partnership with DoubleTree by Hilton
Thank carloscE381RC
Response from Elizabeth A, Front Office Manager at DoubleTree by Hilton QueretaroResponded 5 January 2018

Dear Carlos, First of all I would like to thank you for sharing your recent experience through Trip Advisor, it is really important for us, you help us to detect improvement areas that we were probably missing. I am really sorry for this incident with...More

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About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$69 - US$129 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Romantic Hotel in Queretaro City
#8 Green Hotel in Queretaro City
#10 Business Hotel in Queretaro City
#10 Family Hotel in Queretaro City
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$69 - US$129 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Romantic Hotel in Queretaro City
#8 Green Hotel in Queretaro City
#10 Business Hotel in Queretaro City
#10 Family Hotel in Queretaro City
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (16)
Room & Suite (25)
Pool & Beach (3)
Dining (2)
Business Centre & Event Rooms (5)
Questions & Answers
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Room Tips
"Get a room on 4th floor. At least that way you won't hear the herd of cattle above you"
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"Dont stay here but if you do ask for a clean one"
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"Air conditioning you have to turn it way down to make the room cool. Seems like it takes a long time to cool..."
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"Well, there's non a good room..."
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